Comcast is so annoying!! At first, they tell you the wrong balance we need to pay...then, the next month, they charge you a late fee. Their offer is always a trap. I should have just stuck with QWEST. QWEST is good at sticking with their promises unlike Comcast...Now, I cannot even switch it to QWEST because there is an additional charges that I can't afford. Guys! Do not get into the trap that comcast creates....It is tiring and too annoying.
Stick with QWEST if you currently have qwest and thinking about switching to comcast.
I have called COMCAST enough to solve the problems, but this time, I am tired of calling them.