Comcast - Deceptive false advertising. Bait and switch
Comcast customer service is anything but service.It is an exercise in frustration.
My bill prices was jacked up to where basic internet and cable are ridiculous. I called about every 6 months to get it lowered again. Sometimes they are cooperative, but more times not. Last time i had to write a complaint to the BBB to get their attention.
It is looking like I might have to do it again. I want basic interest and basic cable for 39.99 and no more. That is all I want. It is not asking too much.
Chat is useless. I lost my cool on the last agent I spoke to. Hold times on the the phone are ridiculous, especially 6 times in 24 hours.
If I had an alternative to Comcast, I would take it in a heartbeat.