Like many others affected by hurricane ike, I have been without cable and internet for 12 day's, even though I have had power since 09/13. I have had enough of Comcast and their lack of information.
I just would appreciate a little bit of information. This morning, at 9:00 a.m., I returned 3 of the converter boxes back to my local Comcast office and cancled the service (switching to AT&T Uverse). There was a line that was outside of the facility and down the sidewalk with people just like me.
Maybe they will begin to understand how poor service and lack of comunication leads to loss of business.
Product or Service Mentioned: Comcast Internet Service.
Monetary Loss: $175.