Contact Information

Comcast Phone Numbers

Toll-Free Number:

  • (800) 266-2278

Business Accounts:

  • (800) 391-3000

Business Customer Service:

  • (877) 589-8809

California Customer Service:

  • (800) 945-2288

Corporate Offices:

  • (215) 286-1700

Customer Service:

  • (800) 934-6489

Deals & Packages Concierge:

  • (888) 379-2546

Enterprise Customer Service Center:

  • (800) 741-4141

Moving & Address Change Concierge:

  • (888) 959-6783

New Customer Concierge:

  • (888) 986-8447

Technical Support:

  • (866) 316-1619
  • (800) 266-2278
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Corporate Office Address:

Comcast Corporate Headquarters
1500 Market Street
Philadelphia, Pennsylvania 19102-2148
United States

Help in Social Networks:

Summary of Comcast Customer Service Calls

08:18 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Comcast to Ask about:

Payments and Charges Question:

  • “Need to lower bill change plans”
  • “Make payment arrangements”
  • “Calling regarding my bill”

Staff Question:

  • “Customer service”
  • “No service”
  • “Service call”

Product/ Service Question:

  • “Tv no cable working”
  • “Internet not working”
  • “Trouble shooting. Net is not working”

Account Question:

  • “I can't create a account it saying my address don't show”
  • “Cant reset wifi password”
  • “Needs account number”

Activation/ Cancellation Question:

  • “Cancel netflex and great courses”
  • “Cancel order”
  • “Y was my date was canceled”

Request for Information Question:

  • “Need to talk to someone about my cable”
  • “Requesting a Extension on account”
  • “I want to use my DVD player, but i don't how to get to the right screen”

Return/ Replace Question:

  • “I waited two weeks for a return phone call to fix my extremely slow internet”
  • “Return”

Website/ Application Question:

  • “App issues”

Refund Question:

  • “Refund”

Other Question:

  • “Rental fees”
  • “Outage”
  • “Tv”

Comcast Rating Stats

1.6 out of 5 stars
based on 1194 reviews
See all 4061 reviews

Rating trend


Top Comcast Services

Internet Service, Bundle, Tv Service

Top Comcast Products

Account, Gift Card, Receiver

Comcast Pros and Cons

Pros: When it works its good, Internet speed, Internet service, Internet when it works, When it works right

Cons: Poor customer service, Service, Outrageously high prices, Inability to resolve problem, Untrained personnel


Comcast Corporation is a telecommunication company. It was founded by Ralph J. Roberts, Daniel Aaron, and Julian A. Brodsky in June 1963. The headquarters is based in Philadelphia, Pennsylvania, United States. Comcast is a large provider of internet and telephone services. The company serves residential and commercial customers in 40 US states and in the District of Columbia. It owns the international media company NBCUniversal. Comcast offers the following products: cable television, VoIP phone, digital telephone, home security systems, and TV production. The company has a controlling stake in Spectacor which includes the Philadelphia Flyers NHL hockey team with their home arena. Comcast Corporation is traded on the NASDAQ under the ticker symbol CMCSA.

Comcast is ranked 256 out of 1909 in Telecommunications category

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