Phone
(800) 266-2278
Headquarters Address
Comcast Corporate Headquarters1500 Market Street Philadelphia, PA19102-2148
Website http://www.comcast.com/Corporate/Customers/Contactus/Contactus.html
Email / Social Networks
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Comcast, the media conglomerate with more than 47.1 million cable, Internet and telephone customers has recently introduced the new name for its core products. Though the parent company will retain the Comcast name, its cable, telephone and Internet services were rebranded Xfinity in 11 markets, and nationwide thereafter. The idea behind Comcast's Fancast Xfinity TV service is to enable subscribers to watch their cable-channel shows on their home PC and mobile devices. Once logged in, the service checks to see what is included in customer's cable package, and then allows to see some of that programming online. Subscribers can watch the free content on Fancast Xfinity TV without logging in; but to watch the cable network and premium-channel content, they must download and install a program called Comcast Access including Adobe AIR and the Move Networks player. Fancast Xfinity TV offers a better selection of TV series than it does movies. Comcast's Fancast Xfinity TV Internet TV service has a limited amount of cable network though and premium-channel content is holding it back.

What our users think about this company

1.6
Customer service
1.3 593 votes
Diversity of Products or Services
1.9 579 votes
Website
1.8 466 votes
Exchange, Refund and Cancellation Policy
1.4 271 votes
Reliability
1.5 238 votes
  • Customer service
    1.3 593 votes
  • Diversity of Products or Services
    1.9 579 votes
  • Website
    1.8 466 votes
  • Exchange, Refund and Cancellation Policy
    1.4 271 votes
  • Reliability
    1.5 238 votes
  • Customers like
    • When it works its good 21 votes
    • Internet speed 15 votes
    • Internet service 12 votes
    • Internet when it works 6 votes
    • Old comcast 5 votes
  • Customers don't like
    • Poor customer service 117 votes
    • Outrageously high prices 64 votes
    • Service 53 votes
    • Being lied to 49 votes
    • Inability to resolve problem 19 votes
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