Comcast Phone Numbers and Emails

Toll-Free Number:

  • (800) 266-2278

Customer Service:

  • (888) 959-6783
    Call Centre
  • (800) 934-6489
  • (800) 945-2288
  • (888) 379-2546
    Xfinity Home Security Systems
  • (888) 986-8447
    Xfinity Home Security Systems

Business Customer Service:

  • (800) 391-3000
  • (877) 589-8809
  • (800) 741-4141


  • (215) 286-1700

Technical Support:

  • (866) 316-1619

Comcast Email:
Privacy Inquiries
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More phone numbers and emails Less phone numbers and emails

How to Contact Comcast Customer Service?

Most Popular Number:

(800) 266-2278
Total calls: 39 440 Issues resolved: 1 336 Last call: Jun 4, 2023

How to speak to Comcast Customer Service?

The Comcast Business website page provides the Help and Support section where you can find additional ways to contact Comcast help. You can get in touch with the company representative by phone, online chat if it’s available at that moment, and also by visiting the Comcast forum.

What is Comcast Customer Service Phone Number?

The website provides a 24/7 Comcast customer service phone number (800) 391-3000, a chat widget, and a comprehensive help center where customers can find answers to the most common Comcast FAQs. When first visiting the official website, you’ll find this general phone number that you can use to call Comcast: (855) 466-0144.

You can try to reach out to the company representatives by dialing a toll-free number: (800) 266-2278. The general number for the Comcast customer service is (800) 934-6489. If you are a new customer and have found issues or have questions concerning your purchase, you may reach out the Comcast support via the new customer concierge at (888) 986-8447.

What is Comcast Corporate Office Address?

You may also contact Comcast corporate office by the following address:

Comcast Corporate Headquarters
1500 Market Street
Philadelphia, Pennsylvania 19102-2148
United States

Contact Information

Comcast Website:

Comcast Help Center:

Corporate Office Address:

1500 Market Street
Philadelphia, Pennsylvania 19102-2148
United States

Comcast Customer Service Reviews

1.4 / 5
Yobg W
Xfinity Mobile: Worst customer service ever.

I called customer service at least 40 times. I have also been chatting with Xfinity Mobile customer service is never helpful. Each time I call, I get...

Read full review
False charge

I couldn't get through!!! You all put a huge debt on my credit report, I NEVER received a bill and I NEVER had service from you all to be put on my credit...

Read full review

How Good is Comcast's Customer Service?

Gwenn Ngh
Gwenn Ngh
Feels Satisfied | May 31, 2023

They were very professional and helpful to solve my problem.

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Judith C Txb
Judith C Txb
Feels Satisfied | May 21, 2023

I was given exact instructions and promised a text in 10 minutes to see if problem was resolved. It was.

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Dyland Hdt
Dyland Hdt
Feels Disappointed | May 13, 2023

They never fallow though on problems!
Change programs with out notice and remake the package to fit them selves! But so do any of the cable or dish services !

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Grace C Qmp
Grace C Qmp
Feels Disappointed | May 12, 2023

Its sucks

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Alysson Wlt
Alysson Wlt
Feels Disappointed | May 07, 2023

Hate that I had to speak to customer service p tree pole who are in the Philippines 2x and once in South Africa. They don’t understand English. They had to get permission to set up a service call. How wrong is that???

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colleen k Kxg
colleen k Kxg
Feels Disappointed | May 02, 2023

Horrible customer service not once not twice but almost everytime I cancelled service with Comcast over it after having them 25 years overcharge hang up transfers ask for suoervisor was told not available I was promised one would call me did not happen transferred me to sept Spanish only tired of over paying for low customer service my bill is never right shut me off after hours spend more time on phone with Comcast than my family in February it was 4 hours on phone hung up on so many times that is complete insanity never ever should cable or internet be that difficult I will go to at&t instead I’m a single mom work 2 jobs work hard for my money tired of Comcast charging outrageous amounts all while treating customers less than

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Summary of Comcast Customer Service Calls

06:51 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Comcast?

Payments and Charges Question:

  • “Payment arrangements”
  • “Billing”
  • “Pay bill”

Staff Question:

  • “To see about giving internet service”
  • “New service”
  • “Service problems”

Product/ Service Question:

  • “Landline not working”
  • “Box broken on pole”
  • “Tv not working”

Request for Information Question:

  • “Too about my landline service”
  • “Can I move my router on my own”
  • “Need to speak with agent re my tv service”

Account Question:

  • “Password help”
  • “Forgot my account name and password”
  • “Im trying to add the acp program to my account”

Activation/ Cancellation Question:

  • “To activate a cable box”
  • “Cancel hbo max”
  • “Cancellation of services”

Return/ Replace Question:

  • “Equipment Returns”
  • “Return of equipment”
  • “Replacement for my remote control”

Shipping and Delivery Question:

  • “Problem with shipping equipment”
  • “I did not get my delivery”
  • “Cannot get the tennis channel”

Cards Question:

  • “Change credit card number”
  • “I'm trying to submit my transfer pin number along with all my phone data to my new phone from xfinity.”
  • “Need to add a new credit card”

Refund Question:

  • “Refund due to me”
  • “Refund”
  • “Refund for days without service.”

Employment Question:

  • “Payoff bill”
  • “Pay off past due balance”
  • “I don't know any other specification to tell you why I'm calling you I need your help do your job”

Website/ Application Question:

  • “Can't get through on website to change servuce”
  • “On the website it says my customer return label is ready but where on the website is it?”
  • “I filled out a low income application”

Other Question:

  • “Trying to set up computer for a friend”
  • “Email server issue”
  • “Never got my credit”


Related Companies

Xfinity, Peacock TV, NBC, Syfy, Universal Studios Orlando


Comcast Corporation is a telecommunication company. It was founded by Ralph J. Roberts, Daniel Aaron, and Julian A. Brodsky in June 1963. The headquarters is based in Philadelphia, Pennsylvania, United States. Comcast is a large provider of internet and telephone services. The company serves residential and commercial customers in 40 US states and in the District of Columbia. It owns the international media company NBCUniversal. Comcast offers the following products: cable television, VoIP phone, digital telephone, home security systems, and TV production. The company has a controlling stake in Spectacor which includes the Philadelphia Flyers NHL hockey team with their home arena. Comcast Corporation is traded on the NASDAQ under the ticker symbol CMCSA.

Comcast reviews and complaints

Comcast is ranked 347 out of 1755 in Telecommunications category

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