Contact Information

You can contact the customer service of Comcast calling Comcast's phone numbers.

Toll-Free Number:

  • (800) 266-2278

Business Accounts:

  • (800) 391-3000

Business Customer Service:

  • (877) 589-8809

California Customer Service:

  • (800) 945-2288

Corporate Offices:

  • (215) 286-1700

Customer Service:

  • (800) 934-6489

Deals & Packages Concierge:

  • (888) 379-2546

Enterprise Customer Service Center:

  • (800) 741-4141

Moving & Address Change Concierge:

  • (888) 959-6783

New Customer Concierge:

  • (888) 986-8447

Technical Support:

  • (866) 316-1619
  • (800) 266-2278
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Currently you can call only US numbers.

Comcast Website:

Comcast Online Chat:

Comcast Email:

  • Legal Privacy Inquiries

Corporate Office Address:

Comcast Corporate Headquarters
1500 Market Street
Philadelphia, Pennsylvania 19102-2148
United States

Help in Social Networks:

Comcast Rating and Reviews

Rating details

1.6
more details
Customer service
Diversity of Products or Services
Product or Service Quality
Website

Rating stats

Rating trend

Summary of Comcast Customer Service Calls

5.9K TOTAL
CALLS
0% SUCCESSFUL
CONNECTIONS
07:02 AVG CALL
DURATION
15% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Comcast to Ask about:

Payments and Charges Question:

  • “I set payment on 6/12 dont want lf”
  • “My bill”
  • “Aserca de mi bill”

Staff Question:

  • “Transfer of service”
  • “Interested in service”
  • “Service call”

Product/ Service Question:

  • “Phone number is not working”
  • “Cannot get remote to work”
  • “My phone not working for lady 2 month's”

Request for Information Question:

  • “Questions about my bill” , Review # 1959197
  • “About my plan”
  • “Check on my service call”

Account Question:

  • “Regarding my account”
  • “My password isn't working”
  • “Past account”

Activation/ Cancellation Question:

  • “Internet activation”
  • “Need to cancel promotion” , Review # 1956272
  • “To cancel my account”

Return/ Replace Question:

  • “Still waiting on tech to contact us and get a new box to replace the fried box”
  • “Equipment return”
  • “Need to change addressMove to a new address”

Website/ Application Question:

  • “I had a scheduled appointment and no one has arrived”
  • “Appt” , Review # 1955930
  • “Waiting for Comcast appointment”

Employment Question:

  • “Internet speed for job”
  • “Employment inquires”
  • “I would like a copy of my w2 sent to my new address”

Shipping and Delivery Question:

  • “Was suppossed to have install and didnt get installed”
  • “My internet didn't get connected”
  • “Didn’t get the new service”

Cards Question:

  • “Change card”
  • “Phones and card readers are down”
  • “Can't order SIM card”

Refund Question:

  • “Refund check”
  • “Refund”

Other Question:

  • “Want to know what my amount I owe”
  • “No tv”
  • “Need new wifi equipment”

About

Top Comcast Services

Internet Service, Customer Care, Tv Service

Top Comcast Products

Account, Gift Card, Receiver

Comcast Pros and Cons

Pros: When it works its good, Internet speed, Internet service, When it works right, Internet when it works

Cons: Poor customer service, Service, Outrageously high prices, Treatment, Inability to resolve problem

Related Companies

Xfinity, Nbc Sports, Syfy, Universal Studios Orlando, NBC

Summary

Comcast Corporation is a telecommunication company. It was founded by Ralph J. Roberts, Daniel Aaron, and Julian A. Brodsky in June 1963. The headquarters is based in Philadelphia, Pennsylvania, United States. Comcast is a large provider of internet and telephone services. The company serves residential and commercial customers in 40 US states and in the District of Columbia. It owns the international media company NBCUniversal. Comcast offers the following products: cable television, VoIP phone, digital telephone, home security systems, and TV production. The company has a controlling stake in Spectacor which includes the Philadelphia Flyers NHL hockey team with their home arena. Comcast Corporation is traded on the NASDAQ under the ticker symbol CMCSA.

Comcast reviews and complaints

Comcast is ranked 260 out of 1428 in Telecommunications category

Area Served

USA

Payment Methods

VISAMasterCard

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