Contact Information

You can contact the customer service of Comcast calling Comcast's phone numbers.

Toll-Free Number:

  • (800) 266-2278

Business Accounts:

  • (800) 391-3000

Business Customer Service:

  • (877) 589-8809

California Customer Service:

  • (800) 945-2288

Corporate Offices:

  • (215) 286-1700

Customer Service:

  • (800) 934-6489

Deals & Packages Concierge:

  • (888) 379-2546

Enterprise Customer Service Center:

  • (800) 741-4141

Moving & Address Change Concierge:

  • (888) 959-6783

New Customer Concierge:

  • (888) 986-8447

Technical Support:

  • (866) 316-1619
  • (800) 266-2278
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Currently you can call only US numbers.

Comcast Website:

Comcast Online Chat:

Comcast Email:

  • Legal Privacy Inquiries

Corporate Office Address:

Comcast Corporate Headquarters
1500 Market Street
Philadelphia, Pennsylvania 19102-2148
United States

Help in Social Networks:

Comcast Rating and Reviews

Rating details

1.6
more details
Customer service
Diversity of Products or Services
Product or Service Quality
Website

Rating stats

Rating trend

Summary of Comcast Customer Service Calls

8.6K TOTAL
CALLS
0% SUCCESSFUL
CONNECTIONS
06:26 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Comcast to Ask about:

Payments and Charges Question:

  • “Paybill”
  • “Over charged”
  • “To pay An Old Bill”

Staff Question:

  • “Need internet service”
  • “Experiencing lousy customer service right now at your Monterey Xfinity Store. Please call them now and correct this”
  • “Transfer service”

Product/ Service Question:

  • “Router burnt out do to lightening”
  • “Disconnect”
  • “Internet not working”

Request for Information Question:

  • “Need help in setting up new tv”
  • “Information on bundles for tv and internet” , Review # 2029057
  • “How to get delete recordings off.”

Account Question:

  • “Need new password”
  • “Someone using my account”
  • “Cant reset wifi password want to talk to agent”

Activation/ Cancellation Question:

  • “Cancel service”
  • “I need to cancel service”
  • “For Internet Activation”

Return/ Replace Question:

  • “Equipment return”
  • “I need to replace my old tv. box”
  • “Change address”

Shipping and Delivery Question:

  • “Because I have not received my bill”
  • “Have not received my bill”
  • “I would like to ask for delivery of the 2nd TV receiver”

Cards Question:

  • “Need to change cards for payment”
  • “Someone used my card for service.”
  • “No credit card connection”

Employment Question:

  • “Need to change my debit card on file”
  • “Payoff bill” , Review # 1996827
  • “Pay off bill”

Refund Question:

  • “Refund check”
  • “Refund”

Website/ Application Question:

  • “App issues”
  • “Internet Essincels application”
  • “My router has obtained an IP address but can’t reach any website”

Other Question:

  • “Looking to get a Business phone”
  • “I won't to contact collections departments”
  • “Cable outage”

About

Top Comcast Services

Internet Service, Customer Care, Bundle

Top Comcast Products

Account, Gift Card, Receiver

Comcast Pros and Cons

Pros: When it works its good, Internet speed, Internet service, When it works right, Internet when it works

Cons: Customer service, Service, Outrageously high prices, Treatment, Inability to resolve problem

Related Companies

Xfinity, Nbc Sports, Syfy, Universal Studios Orlando, NBC

Summary

Comcast Corporation is a telecommunication company. It was founded by Ralph J. Roberts, Daniel Aaron, and Julian A. Brodsky in June 1963. The headquarters is based in Philadelphia, Pennsylvania, United States. Comcast is a large provider of internet and telephone services. The company serves residential and commercial customers in 40 US states and in the District of Columbia. It owns the international media company NBCUniversal. Comcast offers the following products: cable television, VoIP phone, digital telephone, home security systems, and TV production. The company has a controlling stake in Spectacor which includes the Philadelphia Flyers NHL hockey team with their home arena. Comcast Corporation is traded on the NASDAQ under the ticker symbol CMCSA.

Comcast is ranked 264 out of 1424 in Telecommunications category

Area Served

USA

Payment Methods

VISAMasterCard

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