The Comcast Business website page provides the Help and Support section where you can find additional ways to contact Comcast for help. You can get in touch with the company representative by phone, online chat if it’s available at that moment, and also by visiting the company forum.
The Business.comcast.com website provides a 24/7 customer service phone number (800) 391-3000, a chat widget, and a comprehensive help center where customers can find answers to the most common Comcast FAQs. When first visiting the official website, you’ll find this general phone number that you can use to call Comcast: (855) 466-0144.
You can try to reach out to the company representatives by dialing a toll-free number: (800) 266-2278. The general number for the customer service is (800) 934-6489. If you are a new customer and have found issues or have questions concerning your purchase, you may reach out the Comcast support via the new customer concierge at (888) 986-8447.
You may also contact the Comcast corporate office at the following address:
Comcast Corporate Headquarters
1500 Market Street
Philadelphia, Pennsylvania 19102-2148
United States
Comcast customer service is available 24 hours, 7 days a week. Such a schedule is assigned to an online chat option. It is very convenient because you can apply to the specialist at any time when you need help, even at night. As for working hours of the main office phone line, 1-800-266-2278, you can find out them by sending a message with this question in the chat or one of the social media: Facebook or Twitter. To go on one of them, click on the icon of the social media at the bottom of the official telecommunication Comcast website.
If you prefer to solve all issues related to the company services in writing, use a Comcast support chat that is available on the “Xfinity Customer Support” page. To go on it, click on the “Xfinity Customer Support” hyperlink at the bottom of the official company site. Scroll down the page and follow the “Chat with Xfinity Assistant” hyperlink. After the Comcast support chat window open on the right, choose an option or enter your message in a special field. Click on the icon with the image of a paper plane to send your question to the virtual assistant.
As for tech support-related questions, ask them in the Facebook Messenger, Twitter, Instagram or other social media. To on the page of Comcast social networks where you correspond most often, click on its hyperlink at the bottom menu of the official company site. If you have questions related to the Privacy Policy, send them in your letter at the following Comcast email: Comcast_Privacy@comcast.com.
Comcast Corp owns Comcast. The current CEO and the chairman of the company is
Brian L. Roberts.
To cancel Comcast via call, head to the website and click Schedule now to book a time for the company's agents to call you back and help you cancel your services. Another way to cancel your Comcast My account is to visit the location store or send mail to Comcast Cable, ATTN: Service Change Requests, 1701 JFK Blvd., Philadelphia, PA. Make sure to mention your first and last name, service address, account number, and phone number.
To return Comcast equipment:
1. Sign in to your company's My account and head to the Equipment Return page.
2. Choose the device you'd like to return and select Continue.
3. Specify the reason for the return and press Continue.
4. Select a return option, follow the listed instructions, and press Confirm.
5. Put the Comcast return equipment being returned into its original box and stick the shipping label on the outside.
To initiate a live chat with the Comcast help team, use the support chat icon on the Xfinity Customer Support page. Scroll down the page and click on Chat with Xfinity Assistant. The chat window will pop up, and you can enter your message.
Users can log in to Comcast email by visiting Xfinity.com and clicking the email icon on the top bar. You will be prompted to the Comcast login page. Enter your Comcast My account's email address, phone number, or username. After this, enter the set password.
To delete the Comcast email account:
1. Sign in to your account on the website.
2. Head to the Comcast My account by clicking the profile icon.
3. Here, click on Users to manage different users associated with your account.
4. Select the email account to delete and click on the username or email address of the account. You will see two options: Remove User and Delete Account.
5. You can confirm the deletion of your Comcast account by entering your password and checking your primary email or account for a confirmation message.
