Contact Comcast Customer Service
Comcast Phone Numbers and Emails
Toll-Free Number:
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(800) 266-2278
Customer Service:
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(888) 959-6783Call Centre
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(800) 934-6489Xfinity
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(800) 945-2288Xfinity
Comcast Email:
Contact Information
Comcast Website:
Comcast Help Center:
Corporate Office Address:
Summary of Comcast Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Comcast?
Payments and Charges Question:
- “Billing issues”
- “Need to pay old bill”
- “Billing questions”
Staff Question:
- “New service”
- “Resume service”
- “Internet service is down over5 hours”
Product/ Service Question:
- “Tv not working”
- “Phone not working”
- “Cable box isn't workong”
Request for Information Question:
- “Checking my bill”
- “I need to speak with an agent”
- “About my bill”
Account Question:
- “Fraud account”
- “Access to account”
- “I need my Wi-Fi password”
Activation/ Cancellation Question:
- “Cancellation”
- “Cancelation”
- “Cancel services”
Return/ Replace Question:
- “Change address”
- “Returns”
- “Return”
Shipping and Delivery Question:
- “Cannot get the tennis channel”
- “Where is my service tech”
- “Second upgrade box not delivered as promised”
Cards Question:
- “Change credit card”
- “Change credit card number”
- “Update credit card”
Refund Question:
- “Refund due to me”
- “Refund”
- “Refund for days without service.”
Employment Question:
- “Payoff bill”
- “Pay off past due balance”
- “I don't know any other specification to tell you why I'm calling you I need your help do your job”
Website/ Application Question:
- “Can't get through on website to change servuce”
- “On the website it says my customer return label is ready but where on the website is it?”
- “I filled out a low income application”
Other Question:
- “Outage”
- “Technical.support”
- “No internet”
About
, , , ,
Comcast Corporation is a telecommunication company. It was founded by Ralph J. Roberts, Daniel Aaron, and Julian A. Brodsky in June 1963. The headquarters is based in Philadelphia, Pennsylvania, United States. Comcast is a large provider of internet and telephone services. The company serves residential and commercial customers in 40 US states and in the District of Columbia. It owns the international media company NBCUniversal. Comcast offers the following products: cable television, VoIP phone, digital telephone, home security systems, and TV production. The company has a controlling stake in Spectacor which includes the Philadelphia Flyers NHL hockey team with their home arena. Comcast Corporation is traded on the NASDAQ under the ticker symbol CMCSA.
Comcast is ranked 337 out of 1644 in Telecommunications category
USA
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