Comcast Phone Numbers and Emails

Toll-Free Number:

  • (800) 266-2278

Customer Service:

  • (888) 959-6783
    Call Centre
  • (800) 934-6489
    Xfinity
  • (800) 945-2288
    Xfinity
  • (888) 379-2546
    Xfinity Home Security Systems
  • (888) 986-8447
    Xfinity Home Security Systems

Business Customer Service:

  • (800) 391-3000
  • (877) 589-8809
  • (800) 741-4141

Headquarters:

  • (215) 286-1700

Technical Support:

  • (866) 316-1619
    Xfinity

Comcast Email:

comcast_privacy@comcast.com
Privacy Inquiries
Claim Your Business
More phone numbers and emails Less phone numbers and emails

How to Contact Comcast Customer Service?

Most Popular Number:

(800) 266-2278
Total calls: 38 826 Issues resolved: 1 318 Last call: Apr 1, 2023

How to speak to Comcast Customer Service?

The Comcast Business website page provides the Help and Support section where you can find additional ways to contact Comcast help. You can get in touch with the company representative by phone, online chat if it’s available at that moment, and also by visiting the Comcast forum.

What is Comcast Customer Service Phone Number?

The Business.comcast.com website provides a 24/7 Comcast customer service phone number (800) 391-3000, a chat widget, and a comprehensive help center where customers can find answers to the most common Comcast FAQs. When first visiting the official website, you’ll find this general phone number that you can use to call Comcast: (855) 466-0144.

You can try to reach out to the company representatives by dialing a toll-free number: (800) 266-2278. The general number for the Comcast customer service is (800) 934-6489. If you are a new customer and have found issues or have questions concerning your purchase, you may reach out the Comcast support via the new customer concierge at (888) 986-8447.

What is Comcast Corporate Office Address?

You may also contact Comcast corporate office by the following address:

Comcast Corporate Headquarters
1500 Market Street
Philadelphia, Pennsylvania 19102-2148
United States

Contact Information

Comcast Website:

Comcast Help Center:

Corporate Office Address:

Comcast
1500 Market Street
Philadelphia, Pennsylvania 19102-2148
United States

Comcast Customer Service Reviews

1.4 / 5
Bad
Pissedconsumer4474218
False charge

I couldn't get through!!! You all put a huge debt on my credit report, I NEVER received a bill and I NEVER had service from you all to be put on my credit...

Read full review
Cathy S Brg
No service
5.0

I had a service technician come to my home today and fix my problem!! He was a respectable man and fixed my problem now I have much faster service !! Thank you...

Read full review

Summary of Comcast Customer Service Calls

49.6K TOTAL
CALLS
06:58 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Comcast?

Payments and Charges Question:

  • “Billing issues”
  • “Need to pay old bill”
  • “Billing questions”

Staff Question:

  • “New service”
  • “Resume service”
  • “Internet service is down over5 hours”

Product/ Service Question:

  • “Tv not working”
  • “Phone not working”
  • “Cable box isn't workong”

Request for Information Question:

  • “Checking my bill”
  • “I need to speak with an agent”
  • “About my bill”

Account Question:

  • “Fraud account”
  • “Access to account”
  • “I need my Wi-Fi password”

Activation/ Cancellation Question:

  • “Cancellation”
  • “Cancelation”
  • “Cancel services”

Return/ Replace Question:

  • “Change address”
  • “Returns”
  • “Return”

Shipping and Delivery Question:

  • “Cannot get the tennis channel”
  • “Where is my service tech”
  • “Second upgrade box not delivered as promised”

Cards Question:

  • “Change credit card”
  • “Change credit card number”
  • “Update credit card”

Refund Question:

  • “Refund due to me”
  • “Refund”
  • “Refund for days without service.”

Employment Question:

  • “Payoff bill”
  • “Pay off past due balance”
  • “I don't know any other specification to tell you why I'm calling you I need your help do your job”

Website/ Application Question:

  • “Can't get through on website to change servuce”
  • “On the website it says my customer return label is ready but where on the website is it?”
  • “I filled out a low income application”

Other Question:

  • “Outage”
  • “Technical.support”
  • “No internet”

About

Related Companies

Xfinity, Peacock TV, Nbc Sports, NBC, Syfy

Summary

Comcast Corporation is a telecommunication company. It was founded by Ralph J. Roberts, Daniel Aaron, and Julian A. Brodsky in June 1963. The headquarters is based in Philadelphia, Pennsylvania, United States. Comcast is a large provider of internet and telephone services. The company serves residential and commercial customers in 40 US states and in the District of Columbia. It owns the international media company NBCUniversal. Comcast offers the following products: cable television, VoIP phone, digital telephone, home security systems, and TV production. The company has a controlling stake in Spectacor which includes the Philadelphia Flyers NHL hockey team with their home arena. Comcast Corporation is traded on the NASDAQ under the ticker symbol CMCSA.

Comcast reviews and complaints

Comcast is ranked 337 out of 1644 in Telecommunications category

Area Served

USA

Payment Methods

VISAMasterCard

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