Comcast Phone Numbers and Emails

Toll-Free Number:

  • (800) 266-2278

Business Accounts:

  • (800) 391-3000

Business Customer Service:

  • (877) 589-8809
  • (800) 741-4141

Customer Service:

  • (800) 945-2288
    California
  • (800) 266-2278
  • (800) 934-6489

Deals & Packages Concierge:

  • (888) 379-2546

Headquarters:

  • (215) 286-1700

Moving & Address Change Concierge:

  • (888) 959-6783

New Customer Concierge:

  • (888) 986-8447

Technical Support:

  • (866) 316-1619

Comcast Email:

Legal
Privacy Inquiries
More phone numbers and emails Less phone numbers and emails

Comcast Contact Information

Comcast Website:

Comcast Online Chat:

Corporate Office Address:

Comcast Corporate Headquarters
1500 Market Street
Philadelphia, Pennsylvania 19102-2148
United States

Other Info (opening hours):

How To Contact Comcast

Thank you very much for calling Comcast, the home of xFinity [para continua en espanol marqui nueba].

Please note that for training or quality purposes, your call may be recorded or monitored.

Thank you. Please hold while we process your call. Welcome to Comcast, the home of xFinity [para continua en espanol marqui nueba]

For training and quality purposes, this call may be monitored or recorded.

For verification purposes, if the last four numbers of your account's phone number is [LAST FOUR NUMBERS], please press 1.

Okay, I have your account now. It will just take a few seconds to retrieve your information.

You are at the main menu. If you are having trouble with your service, please press 1.

For balances, payment and billing questions, please press 2.

If you are moving house, please press 3 .

To add additional services or products, please press 4.

To remove any of your services or products, please press 5.

For enquiries about appointments, please press 6.

For anything else, please press 2.

Edit Business Info

How to contact Comcast Customer Service?

The Business.comcast.com website provides a 24/7 Comcast customer service phone number (800) 391-3000, a chat widget, and a comprehensive help center where customers can find answers to the most common Comcast FAQs. When first visiting the official website, you’ll find this general phone number that you can use to call Comcast: (855) 466-0144.

On PissedConsumer.com, you can find additional contact details and information, including several different Comcast phone numbers.
You can try to reach out to the company representatives by dialing a toll-free number: (800) 266-2278. The general number for the Comcast customer service is (800) 934-6489. If you are a new customer and have found issues or have questions concerning your purchase, you may reach out the Comcast support via the new customer concierge at (888) 986-8447.

The Comcast Business website page provides the Help and Support section where you can find additional ways to contact Comcast help. You can get in touch with the company representative by phone, online chat if it’s available at that moment, and also by visiting the Comcast forum.

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More information

Comcast Rating Based on 1.9K Reviews

Rating details

1.6
more details
Customer service
Diversity of Products or Services
Product or Service Quality
Website

Rating stats

Rating trend

Summary of Comcast Customer Service Calls

22.5K TOTAL
CALLS
06:19 AVG CALL
DURATION
15% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Comcast Customer Service?

Payments and Charges Question:

  • “Bill payment”
  • “For my payment”
  • “Why is my bill so high”

Staff Question:

  • “Customer service”
  • “Need service call”
  • “Services”

Product/ Service Question:

  • “Internet not working”
  • “I want to get connected to them.”
  • “Disconnection”

Request for Information Question:

  • “Order inquiry”
  • “Questions about my bill”
  • “Questions about apps”

Activation/ Cancellation Question:

  • “ISnternet activation”
  • “Cancel my service”
  • “Activation”

Account Question:

  • “Problems with my account”
  • “Discuss account services”
  • “Cannot log into my account”

Return/ Replace Question:

  • “Changing address”
  • “Returned equipment for robert marlowe 118 minot street”
  • “Cable box not changing chanels”

Shipping and Delivery Question:

  • “Have not received my bill”
  • “Get the internet box”
  • “Email not being delivered”

Employment Question:

  • “Job application”
  • “Online jobs”
  • “Pay off debt”

Cards Question:

  • “Credit card on file”
  • “Someone used my card for service.”
  • “I need a PIN number of one of the phone you got”

Refund Question:

  • “Outage refund”
  • “I need my refund”
  • “Refund due to me”

Website/ Application Question:

  • “To restore an app to my partners phone so we both will have the application in our phone”
  • “App trouble”
  • “Website access”

Other Question:

  • “I can't get Netflix and can't get convection through my telephone landline”
  • “Flex box”
  • “Internet not wokring”

About

Top Comcast Services

Internet Service, Customer Care, Tv Service

Top Comcast Products

Account, Gift Card, Website

Comcast Pros and Cons

Pros: When it works its good, Internet speed, Internet service, No pros, When it works right

Cons: Poor customer service, Service, Outrageously high prices, Treatment, Lack of customer service

Related Companies

Xfinity, Nbc Sports, Syfy, NBC, Universal Studios Orlando

Summary

Comcast Corporation is a telecommunication company. It was founded by Ralph J. Roberts, Daniel Aaron, and Julian A. Brodsky in June 1963. The headquarters is based in Philadelphia, Pennsylvania, United States. Comcast is a large provider of internet and telephone services. The company serves residential and commercial customers in 40 US states and in the District of Columbia. It owns the international media company NBCUniversal. Comcast offers the following products: cable television, VoIP phone, digital telephone, home security systems, and TV production. The company has a controlling stake in Spectacor which includes the Philadelphia Flyers NHL hockey team with their home arena. Comcast Corporation is traded on the NASDAQ under the ticker symbol CMCSA.

Comcast reviews and complaints

Comcast is ranked 323 out of 1642 in Telecommunications category

Area Served

USA

Payment Methods

VISAMasterCard

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