Comcast Phone Numbers and Emails

Toll-Free Number:

  • (800) 266-2278

Customer Service:

  • (800) 945-2288
    California
  • (800) 934-6489

Business Accounts:

  • (800) 391-3000

Business Customer Service:

  • (877) 589-8809
  • (800) 741-4141

Deals & Packages Concierge:

  • (888) 379-2546

Headquarters:

  • (215) 286-1700

Moving & Address Change Concierge:

  • (888) 959-6783

New Customer Concierge:

  • (888) 986-8447

Technical Support:

  • (866) 316-1619

Comcast Email:

comcast_privacy@comcast.com
Privacy Inquiries
More phone numbers and emails Less phone numbers and emails

Comcast Contact Information

Comcast Website:

Comcast Help Center:

Corporate Office Address:

Comcast Corporate Headquarters
1500 Market Street
Philadelphia, Pennsylvania 19102-2148
United States
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Customer Service Rating and Reviews

1.4 / 5
Bad
Pissedconsumer3757160
I have been on hold for 35 minutes my tv is not working
1.0

Poor customer service I was on hold for over 35 minutes before I hung up Ive only had the service for two weeks and Im already having problems

Pissedconsumer3754334
Customer service is terrible. I have had connectivity problems for a week and the company is very unresponsive. It is next to...
1.0

internet services and customer support. It is next to impossible to speak with an agent and when you finally get to one, the phone connection is terrible and the accents are so severe that it is ...

How to Contact Comcast Customer Service?

Most Popular Number:

(800) 266-2278
  • Total calls: 32 822
  • Issues resolved: 1 105
  • Last call: Aug 18, 2022

How to speak to Comcast Customer Service?

The Comcast Business website page provides the Help and Support section where you can find additional ways to contact Comcast help. You can get in touch with the company representative by phone, online chat if it’s available at that moment, and also by visiting the Comcast forum.

What is Comcast Customer Service Phone Number?

The Business.comcast.com website provides a 24/7 Comcast customer service phone number (800) 391-3000, a chat widget, and a comprehensive help center where customers can find answers to the most common Comcast FAQs. When first visiting the official website, you’ll find this general phone number that you can use to call Comcast: (855) 466-0144.

You can try to reach out to the company representatives by dialing a toll-free number: (800) 266-2278. The general number for the Comcast customer service is (800) 934-6489. If you are a new customer and have found issues or have questions concerning your purchase, you may reach out the Comcast support via the new customer concierge at (888) 986-8447.

What is Comcast Corporate Office Address?

You may also contact Comcast corporate office by the following address:

Comcast Corporate Headquarters
1500 Market Street
Philadelphia, Pennsylvania 19102-2148
United States

Summary of Comcast Customer Service Calls

41.9K TOTAL
CALLS
06:35 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Comcast Customer Service?

Payments and Charges Question:

  • “Billing issues”
  • “Billing questions”
  • “Paybill”

Staff Question:

  • “Cut off service”
  • “Add Canada service”
  • “New customer for internet service”

Product/ Service Question:

  • “Box is not working”
  • “Network issues”
  • “Membership”

Request for Information Question:

  • “Looking for promotional service”
  • “Check on appt”
  • “Questions about account”

Account Question:

  • “Balance”
  • “Too many people using my account”
  • “Phone number for this account .”

Activation/ Cancellation Question:

  • “Cancel internet”
  • “Cancel underground bury ofcable”
  • “Cancelation”

Return/ Replace Question:

  • “I want to return Equipment”
  • “Exchange my box for a wireless box”
  • “Need modem replaced”

Shipping and Delivery Question:

  • “Modem in the mail. Where is it as promissed”
  • “My wifi box never delivered”
  • “I did not receive my router extender”

Cards Question:

  • “Not authorized credit card payment”
  • “New card”
  • “Credit card info”

Employment Question:

  • “I don't know any other specification to tell you why I'm calling you I need your help do your job”
  • “Pay off quote on my I phone”
  • “Tool left behind by one of your techs, on a job at 1127 Hines St. SE. in Salem.”

Refund Question:

  • “Refund”
  • “When will I recive my $54.64 refund”
  • “I need my refund”

Website/ Application Question:

  • “Can't get through on website to change servuce”
  • “On the website it says my customer return label is ready but where on the website is it?”
  • “I filled out a low income application”

Other Question:

  • “Router”
  • “Sobre mi intalaccion”
  • “Need to sign up for cable and wifi”

About

Top Comcast Services

Internet Service, Customer Care, Tv Service

Top Comcast Products

Account, Gift Card, Website

Comcast Pros and Cons

Pros: When it works its good, Internet speed, Internet service, No pros, When it works right

Cons: Poor customer service, Service, Outrageously high prices, Lack of communication, Lack of customer service

Related Companies

Xfinity, Peacock TV, Nbc Sports, NBC, Syfy

Summary

Comcast Corporation is a telecommunication company. It was founded by Ralph J. Roberts, Daniel Aaron, and Julian A. Brodsky in June 1963. The headquarters is based in Philadelphia, Pennsylvania, United States. Comcast is a large provider of internet and telephone services. The company serves residential and commercial customers in 40 US states and in the District of Columbia. It owns the international media company NBCUniversal. Comcast offers the following products: cable television, VoIP phone, digital telephone, home security systems, and TV production. The company has a controlling stake in Spectacor which includes the Philadelphia Flyers NHL hockey team with their home arena. Comcast Corporation is traded on the NASDAQ under the ticker symbol CMCSA.

Comcast reviews and complaints

Comcast is ranked 335 out of 1633 in Telecommunications category

Area Served

USA

Payment Methods

VISAMasterCard

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