So I called and made an appointment for trouble and was informed it would be three weeks. My girlfriend called the same time I did to get new service, and someone was there the same day.
Once you are a customer, they could care less about you. I am not making a judge on once instance, I have had trouble for years.
I have dropped service and my hope is that the new provider we have will run Comcast out of town. I strongely advise anyone thinking of using Comcast to check around and be sure it is your only choice.
Product or Service Mentioned: Comcast Customer Care.