Fort Wayne, Indiana
1 comment

So I called and made an appointment for trouble and was informed it would be three weeks. My girlfriend called the same time I did to get new service, and someone was there the same day.

Once you are a customer, they could care less about you. I am not making a judge on once instance, I have had trouble for years.

I have dropped service and my hope is that the new provider we have will run Comcast out of town. I strongely advise anyone thinking of using Comcast to check around and be sure it is your only choice.

Product or Service Mentioned: Comcast Customer Care.

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Anonymous
#486952

I used to be a CAE at Lynnwood,WA Tech Repair call center. Comcast Cares Day is a joke.

You had to use a vacation day to participate in the HARD PHYSICAL LABOR VOLUNTEER SERVICE DAY.

Comcast Cares...but not much.

Comcast Cares...about $$$. If you want discounts call the 800 phone number and ask for the retention department.

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