Forestdale, Massachusetts
Not resolved
1 comment

I called tv was not working correctly the service rep. did not speak english well at all, I told her I could not understand her direction, and may I please have another rep.

but no response so finally had to hang up and redial. next rep was fine. This has happened before calling comcast. You clearly need to hire reps that have maybe slight accents.

I am sure there are plenty people out there that speak better english. It is very annoying when you have a problem, never mind trying to communicate to a rep that does not speak English very well.

Product or Service Mentioned: Comcast Tv Service.

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Anonymous
#401790

FTC hits Comcast CEO Brian Roberts with $500,000 fine. So what he makes over 30 million per year.

Brian needs to reread the Comcast code of conduct where he tells employees he will not tolerate dishonesty from us. Why is he on Obama's jobs council? He should be fired. Do as I say, not as I do.

Obama's slogan about "change you can believe in" should really be "the more things change the more they stay the same".

It's worse being an employee. At the Lynnwood, WA call center a fat sup named Kim Edwards sent an email requesting off the clock work. We are winning a class action lawsuit against them.

Our lawyers are experienced and successful at winning this kind of case and we have the evidence.

Comcast thinks that hiring a Perkins Coie lawyer will intimidate us. It just proves that they know they are going down and have a lot of money to waste.

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