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Exchange, Refund and Cancellation Policy
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Value for money

Been a customer with Comcast for over 8 years, never late with a payment, automatically rolled me over into another 2 year agreement, increased my monthly payment by $26 and took half of my channels away.

Now I'm stuck in another 2 year agreement, and all I receive was "were are so sorry but that is our policy".

I don't like being taken advantage of when I have been a loyal customer all these years despite hearing all the negativity about Comcast. Now I'm convinced I'm a comcast victim as well.

I've never experienced such disregard from a company in my life! i will pursue this further and attempt to get out of this contract.

Reason of review: Pricing issue.

Monetary Loss: $100.

Preferred solution: Price reduction.

I liked: Well mannered customer service rep.

I didn't like: Price increase for my basic package, Not willing to work out a price deal for being a loyal customer.

Company wrote 0 private or public responses to the review from Jun 27.
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