Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

Been a customer with Comcast for over 8 years, never late with a payment, automatically rolled me over into another 2 year agreement, increased my monthly payment by $26 and took half of my channels away.

Now I'm stuck in another 2 year agreement, and all I receive was "were are so sorry but that is our policy".

I don't like being taken advantage of when I have been a loyal customer all these years despite hearing all the negativity about Comcast. Now I'm convinced I'm a comcast victim as well.

I've never experienced such disregard from a company in my life! i will pursue this further and attempt to get out of this contract.

Product or Service Mentioned: Comcast Bundle.

Reason of review: Pricing issue.

Monetary Loss: $100.

Preferred solution: Price reduction.

Comcast Pros: Well mannered customer service rep.

Comcast Cons: Price increase for my basic package, Not willing to work out a price deal for being a loyal customer.

  • Price Increase
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