Been a customer with Comcast for over 8 years, never late with a payment, automatically rolled me over into another 2 year agreement, increased my monthly payment by $26 and took half of my channels away.
Now I'm stuck in another 2 year agreement, and all I receive was "were are so sorry but that is our policy".
I don't like being taken advantage of when I have been a loyal customer all these years despite hearing all the negativity about Comcast. Now I'm convinced I'm a comcast victim as well.
I've never experienced such disregard from a company in my life! i will pursue this further and attempt to get out of this contract.
Reason of review: Pricing issue.
Monetary Loss: $100.
Preferred solution: Price reduction.
I liked: Well mannered customer service rep.
I didn't like: Price increase for my basic package, Not willing to work out a price deal for being a loyal customer.