My Husband and I have been with Comcast for 14 years. In may of 2014 we supposedly did a verbal contract.
We signed up for a promotion at the time bundle xfinity triple play $99/ mo. Since then it has gone up. Weve called and they always say end of promotion and used to help get our bill down. It keeps going up and up and so we call Comcast and they were extremely rude and laughted at my husband..
we are stuck with paying $210.00 until may... So we decided to go to the walkin office and were told no we are on contract until July and our payment will be $210 til our contract expires and could go to $230. Are you kidding me? I know I never agreed to pay this much and they never told us that when we bought the package...
I will never use Comcast again!! Once our Contract expires we are done.
Reason of review: Pricing issue.
Preferred solution: Price reduction.
Location: Tacoma, Washington