Comcast has a fee chipping policy. It is their standard operating procedure.
It continues to periodically raise rates. Happy with your bill now, wait a couple of months it will go up. I am tired of constantly having to call to complain and try to get an adjustment. the adjustment i am now working on is finding new services for ISP and television viewing.
At a time when reportedly cable is losing customers, you would think they would be more customer friendly.
the fat cats at the top don't apparently understand keeping customers. 18 years won't make 19.