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Comcast - Price Change and slow speed
Comcast - Price Change and slow speed
The special ended for my internet, new price went up 10$. Next month went 22$; with 2 months the rate doubled. . Called and all I get is the 10$ increase was for a 1 month special, and the 22$ was the new monthly rate (66.95$). Yet, when I called about the 10$ increase...
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Author
Location
Danvers, Massachusetts
Cons
  • Service
  • Price
  • Being lied to
Reason of review
poor Customer service,pricing and poor quality
Preferred solution
Let the company propose a solution
Review #610321 is a subjective opinion of poster.
Resolved
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Resolved: COMCAST IS THE WORST :'( AFTER YOU CANCELLED BILLS CONTINUE COMING

1.0
Details
I HAD THE WORST EXPERIENCE WITH THIS COMPANY. seriously they should stop serving people. They overcharged, hey change your services, offer you a nice package for an affordable price, the surprise: it doubled up for x and y reason. Customer service is not polite, signal is bad, WI-FI is slow, the channel line-up sucks!!! After 4 months of being overbilledm and had a TERRIBLE SERVICE I got to disconnected from COMCAST (I had to bring the router to their store, it was back in July) I aged in those four months believe me. On September I received a new bill from these f****s, they continue charging me with no reason. Because thy bill you one month in advance so there is no way to own them money lol. When I got disconnected I had actually balance in my favor. But if comcast could take you eyes, it would!! Called several times to solve it. It was supposed to be solved, but guess what I am in collection center now. REALLY? Now I can't get anyone to help me because they say I need to solve with them, that comcast has nothing to do with it :( COMSCAST is the worst BS!!!
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Author
Location
Washington, District Of Columbia
Cons
  • I had to disconnected
  • Nightmare is not over
  • But after 3 months
Reason of review
Problems with payment
Loss
$100
Review #545847 is a subjective opinion of poster.
Resolved
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PissedConsumer should not require 100 word minimums! The following description of problem should suffice: Bait and Switch on prices and unable to port. First a $100 deposit is required despite my FICO in excess of 700. They do offer free installation of phone and...
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Author
Loss
$100
Review #426512 is a subjective opinion of poster.