Comcast Reviews and Complaints
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Customers don't like
- Poor customer service
- Service
- Outrageously high prices
Customers like
- When it works its good
- Internet speed
- Internet service
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Comcast - Bad tech. Cable poe service with compan
5 days now no x.1 tv no internet from comcast ! thursday tech checked inside cable its good ! repaced cable modem. Outside tocomcat amplify on pole shows noise on outside trunk cable! No outside cable tech!!! Been told by 2 techs hes coming !! text supervisor in Philippines dont even know my probems here or see notes! No one communicates in comcastor talks to sub contractors!! Disorganization on repairs and don't care! Take my money and ignore my none repair no services for 5 days! Why are monopoly internet providers like comcast? Un accountable! For bad service and immunity fromstate fed regulations?? Bs
Called Saturday to inquire as to why my bill went up $20.00. Was told we can fix that however did not inform me that I would lose the one station that we watch the most, Discovery ID. Once realized it was gone next day called comcast and was told 'the package you had...
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Comcast - Worst company ever
Comcast (which has been changing its name to Xfinity to escape the stench of its terrible reputation) has charged me $270 "early termination fee" for having the audacity to move to an area that does not offer Comcast's services. This is how they treat customers that stayed with them 13 years. Avoid them if at all possible!!
Comcast - Poor customer service
there is poor customer service and poorly trained tech support
Product
I've had to replace several remotes and at least 3 DVR boxes because they started malfunctioning. Each time you have to take a DVR or Modem back it is usually a half hour wait to get to talk to someone. The last time I complained on having to bring back a DVR because...
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Product
Comcast - UNREAL, even customer service can't believe corp. can't do the job
Tech's are scheduled, never show, even when they are running late they don't show. Corp. customer service passes the buck and asks you to let them know if nothing happens. Even they try to hide and ignore customers hoping the problems wear their customers down enough to just cancel. Been given the run around for a month and still no service, yes the bill is paid and still no internet or cable. Just stopped working and new cable needs to be run.... They have reached the point, where it's easier to hide from the problems and hope we cancel/give up...NEVER GIVE UP!
Soy cliente de Comcast por más de 5 años y con un excelente historial de pagos de hecho en los últimos años mis pagos eran automáticos, en enero del 2019 recibí una notificacion de mi banco que alguien estaba tratando de cobrar $350.00 cuando me comunique con mi banco...
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Comcast - 2 different stories
call many times one person said pay one amount 90.00 for 2months because of fore closer this super call kelly could care less about what the other man said.she throw him under the bus . now iam paying 117.00 .way out of my range i have 2 small tv 1 32 high def.thank for your time . ipay101.00 that was ok until i solve my issues thks. joseph botelho 1071 tacoma st ma 5089956732.
I did contact Comcast without any help. I wrote the attorney general with a consumer complaint; comcast responded but again it could not be resolved. Again, there is no way to prove my usage from my home and comcast has no proof to show me of how they validate my usage...
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ActualLemur
They won't. This is undoubtedly how they got to be the biggest com company. Brags about how they don't have to "run down customers" to keep profits going big. Read it on Yahoo...
I didn't like
- Fraudulent billing practices
TV in bed room continually having picture freeze Comcast called indicated main box outdated will send new, received new box installed and could not get it to set up Comcast pinged the box a few times still not working said they would have to send tech no charge to me....
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Anonymous
You will have to get busy in writing -- no more phone calls.
Product
I didn't like
- Customer representive very deceptive
Select Reason
I'm cutting it too. All the reps lie to get you off the phone. They read from a script and say they cannot do anything and give you another number to call...those people lie a...