Comcast Reviews and Complaints
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Is this your company?
17
ISSUES RESOLVED
4.1K
TOTAL REVIEWS
$1.3M
CLAIMED LOSSES
$1.2K
AVG LOSS
300K
PAGE VIEWS
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Cons
- Poor customer service
- Service
- Outrageously high prices
Pros
- When it works its good
- Internet speed
- Internet service
My account | Comcast review from New York, New York
Need to talk to customer service sound on movies also hallmark cannot get
Review
Be careful of Contract!!! Comcast/Xfinity don't honor them!!!!
I received a response from Drena from Comcast. According to her, Comcast raised my contract by $7 because they increase the modem fee from $13 to $14; sports fee and other fees. This is totally unacceptable. I have a contract for 2 years which I should be protected even if there are increase in fees. If I cancel, Comcast will charge me $230. Are you, the NJ Board of Public Utilities giving Comcast/Xfinity the Ok to overcharge customers and break their contract? Ticket # ESL03683571 Drena v. Smith Executive Customer Relations - Regulatory Comcast| North East Division office: 856. 566.3084
Review
Service
Cablevision Bundle
Pros
- Has a variety of service
Cons
- Customer service fails to correct problem
- Do not honor contract
- False advertisement
Reason of review
Not as described/ advertised
Preferred solution
Price reduction
Verified Buyer
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Beware | Comcast review from Santa Maria, California
I wanted to pay Apple bill but things didnt go as I wanted to!!! As I enter the gift card number for payment which I found out later never got there!!! I still owe on my Apple bill!!! As I said before and many it was not the equipment, if you have one Comcast cable line it would be easy to *** into for all sorts of information to obtain!!! Just like this one!!!! I getting tried of getting hacked into and losing!!!!
Review
Product
Comcast Gift Card
Internet service | Comcast review
I bought a gift card to pay my Apple account except something happen!!!! I just found out today the payment never got to its destination!!! I still owe the bill on my account and soon will be closed!!! No more account no activity of any kind!!! With that happening why would I need the internet service!!!!! I said before I had hackers on my internet and still no one listens or and no actions taken to guard my account!!!! When will you all do something about this situation or it just might be COMCAST next!!!!!!
Review
Product
Comcast Gift Card
Reason of review
Bad quality
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrying To Reconnect My Pre Paid Service At A New Location. | Comcast review
Could No Be Connected With Anyone To Try And Reconnect My Service....
Review
Service
Comcast Xfinity Internet Service
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution
To all managers and CEO | Comcast review
I came across this interesting information on strange devices hackers could use. Easy to purchase easy to connected to Xfinity cable and run all that you have on the internet plus reads and writes on your email!! Go to Best Buy and buy a multi purpose router either wire or wireless!!!! Now why would I tell everyone about my password which was change so many times plus I look at the network and found all these connections!!! Question is would you like have this every day!!!
Review
Reason of review
Access/ activation issues
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I signed up for their "bundle" to save money. I had Cable, internet, land phone and mobile phone. My landline went months without working and I was charged each month. when I called customer service they refused to credit me any monies. After being fed up with many...
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Review
Service
Comcast Xtreme Bundle
Cons
- Management avoids resolving issues
Reason of review
Access/ activation issues
Loss
$600
Preferred solution
Full refund
Tags
No I will not | Comcast review from Miami, Florida
My cable is out and I have a house full of family here from up state.
Review
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
They are just worthless crooks. Signed a contract. 3 months later they remove channels. Price stay's the same. I fail to see where it's my issue that they don't negotiate a contract with these channels. Comcast doesn't want to pay more, not my problem. They lost a...
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Review
Reason of review
everything
Loss
$100000
Preferred solution
Deliver product or service ordered
This is the absolute worst corporation in regards to customer service that I have ever experienced or heard of! | Comcast review
I have had the misfortune to be a customer of Comcast for almost 11 years. I cannot make an antenna work where I live or I would have cancelled years ago. This corporation continues to take away channels that we are paying for!! I have lost at least 10 good channels in the past two years but my rates went UP! They cheat on everything and have almost no ability to get anything straight. They are dishonest, practicing fraud and lying to people every time we call. I have heard this from numerious people over the years, and believe they should be investigated by the FCC. Sally Wortman
Review
Service
Comcast Customer Care
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