Comcast Reviews and Complaints
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Is this your company?
16
ISSUES RESOLVED
4K
TOTAL REVIEWS
$1.2M
CLAIMED LOSSES
$1.1K
AVG LOSS
290K
PAGE VIEWS
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Cons
- Poor customer service
- Service
- Outrageously high prices
Pros
- When it works its good
- Internet speed
- Internet service
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- Latest review first
- Most helpful reviews first
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Comcast review in Logan, Utah: Bad company
It is a freemen joke to call these guys and get help and it seems like one problem after another to deal with on our TV or internet service. Try and call like on a weekend and I swear the hole world is having problems with comcast cause you cant get through to get help, comcast get your crap together or get a new CEO in there that can
Review
Service
Comcast Internet Service
Pros
- To much money for the quality
Cons
- Bad quality
Comcast review: Criminal origination period .
Update by user Oct 31
Over the years they have got me for about $15 thousand dollars and they have monopolized the cable line so no one can use it except them.
Original review posted by user Oct 31
Comcast Xfinity is not being up front about rental tv boxes V purchasing them . A Tv box cost around $30 to purchase . Renting it cost $5 per month per box. The internet modem cost around $50 they charge $15 per month to rent it . Top this off with loosing your new customer discount after a year or 2 taxes and equipment and rental fees your $99 dollar triple play package now cost you over $250 dollars per month. Comcast Xfinity is out of control with no end in sight. They monopolized the cable wire and held it for ransom .Review
Service
Comcast Tv Package
Pros
- You can get out of your contract in 2 years
Cons
- Robbed me for 15 years
Reason of review
Poor customer service
Loss
$15
Preferred solution
do not let 1 company have sole access to the cable lines. or electric .
Tags
On Oct 16 2019 I called 1 800-comcast to order their cable tv/internet/voice service. I was told the call was recorded. I thanked the rep for this as it protects me as well as them. The rep said the install fee would be. waived after getting permission from a...
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1 comment
Charging for "no-charge" service has ALWAYS been Comcast's mode of operation here on the West Coast too.
Review
Service
Comcast Bundle Installation
Reason of review
Not as described/ advertised
Loss
$70
Preferred solution
Price reduction
Tags
Comcast review: This company just sucks
Update by user Oct 25
Company sucks
Original review posted by user Oct 25
There is no other way to express it: This company just sucks in every way imaginable.Review
Service
Comcast Bundle
Cons
- Service goes down each night
- Inconsistency between reps
Reason of review
Bad quality
Loss
$100
Preferred solution
Full refund
Resolved: Comcast review in Knoxville, Tennessee: 10/25/19: Comcrap & TCM Fight Continues!
Update by user Oct 28
My email was stolen to write this review by an *** Don’t listen to thieves.
Original review posted by user Oct 25
I will WIN! I KNOW I WILL WIN! Resolved
Review
Reason of review
Poor customer service
Loss
$500
Preferred solution
Price reduction
Comcast sales called and offered an upgrade, $20 less per month with more channels. What they don’t tell is you lose some of the ones you have. The morning after I install led the new unit I find that I no longer have free access to on demand cartoons from Disney. They...
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Review
Reason of review
Access/ activation issues
Loss
$20
Preferred solution
Deliver product or service ordered
Comcast review in Quincy, Massachusetts: Sick them taking network off my channel lineup
I’m sick and tired of Comcast taking off my channel line up. They took off the TCM now. I was told l have to get a package upgrade I’ve had it changing to a different company.
1 comment
Review
Service
Comcast Turner Classic Movies Tv Package
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution
I had Comcast business at my place of business. I had a 2 year contract at a promotional rate. I called several times to be on top of my contracting expiring so that I didn’t get any surprises. My contract was set to expire in October. I called in July to tell them...
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Review
Reason of review
Poor customer service
Loss
$195
Preferred solution
Let the company propose a solution
WTH putting TCM in a sports package?? We pay this greedy company almost 250 bucks a month for cable and internet. They move my favorite channel to a sports package and want another 10 bucks a month to get it back. Called their worthless 800 number and basically told to...
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3 comments
My hubby and i are senior citizens and love TCM we also watched another movie channel on 354 WGN3 which is now "court tv". We don't have the $$$ for any sports packages or anything more...they took away one of our pleasures in life with the removal of these movie channels.
.I didn't see my bill go down, has anyone else. Rhonda pissed in Merrillville, In
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Review
Service
Comcast Cable Tv Service
Pros
- Internet reliable
Cons
- Overpriced
- Constantly raising prices took away tcm
Reason of review
Poor customer service
Tags
Comcast review: Bunch of money grabbing thieves
They can put a message on your screen every night telling you you need new hardware, but when they steal TCM to a sports package, to get more money, it's on your bill in microscopic print. I've had these guys for 35 years and they were "just good enough". Never gave a real care about you as a customer. I've paid 104 per month with 3 TV's for digital starter. Then they took TCM off. I called. They didn't tell me about the package, they said I needed new boxes. I said OK. they shipped me HD boxes and charged me 35 per month more for HD, without approval and without asking. Don't go with these guys unless you have no other choice. they don't care about a 35 year customer they darned sure won't care about a new customer.
Review
Service
Comcast Tv Service
Reason of review
Poor customer service
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And TCM is moved to a SPORTS PACKAGE...are you kidding me? In 2020 they are also getting completely rid of STARZ because they own EPIX and will only offer that. Be prepared before you buy a contract.