Comcast Reviews and Complaints
Add to comparison
?
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
What was your experience with Comcast?
Ask a Question About Comcast
Customers don't like
- Poor customer service
- Service
- Outrageously high prices
Customers like
- When it works its good
- Internet speed
- Internet service
filters
Latest review first
- Latest review first
- Most helpful reviews first
State:
Show
City:
Show
Product:
Show
Since Comcast replaced set top box video quality has declined. New remote is a piece of junk. Too light to stay on the table. Hard to use due to too many buttons too close together. So touchy just brushing a button put box into odd modes which are difficult to undo....
Read more
Comcast increased my monthly bill by over $40 without notification or permission, even after I was promised the bill would not rise after some type of "promotional period". After 20 years as a customer, I have learned that this is their common tactic, even after being...
Read more
Had Comcast, constant trouble, got new wiring, still internet wouldnt work. Following burglary bought all new everthing and they rewired again still no luck no internet. A tech came who swore at us, insulted the house, said we were smelly and stupid (not true) slammed...
Read more
I have been a founding member of Comcast’s help forum since it began in July 2003, and as far as I can tell, was the longest participating customer. Apparently, one of the changes that ComcastJessie, the forum manager, wanted to make was me. A few days back, she PM’d...
Read more
I liked
- Speed of internet access
I didn't like
- Customer service
Decades TV just disappeared one day with no explanation. There were good shows on that channel which disappeared which included a show about things that happened on the same day in different years, "Laugh In", "Dick Cavett" and "ed Sullivan". Please bring the Decades...
Read more
I didn't like
- Disappearance of channels
When I moved to my new home I made the HUGE mistake by switching from U-verse to Xfinity. Now I pay $50 more per month and don't get the same basic channels I used to get like SCI and NFL. If you want those you have to pay more and pay more. I went from $110 a month...
Read more
In 2016 I Canceled My Tv & Internet with Comcast cause the monthly bill began to increase. This two year old account is what Comcast is expecting me to use Now with my NEW account. It won't let me sign in to pay my bill. Keeps telling me i am the "Seondary User". I Beg...
Read more
The promotion they should have kept under $150 per mo for 2 years and now they changed without ASKING ME. They said they would keep in touch and let me know if there are any new promotion to be change they should let me know .. they didn't .. they charge me from 150 to...
Read more
To the point-purchased 2 year agreement, with specific channels and suddenly they took several away with no warning. I called and was told they are in a higher package. Asked for a reduction in monthly charge due to not receiving what I signed up for. Response-we can...
Read more
MadinGeorgia
I’m dealing with the same problem. This summer I called to cancel my service since I felt I was paying a lot for channels & content I never watched. I was then offered a “deal...
For few years now lost out on so many new customers (patients in my business) due to *** "digital voice" service. Made mistake of signing up for long-term program with digital voice and internet service bundled. Phone service and accompanying voicemail is just bad....
Read more
Select Reason
I agree 100% been thru *** with this company. It's all about money, not service at all. They lie constantly. I too am locked in and was told the bill would not go any higher f...