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Comcast in Newburyport, Massachusetts - Outragous

they put my payments on wrong acct more than once. there billing me for premium Comcast and I didn't order it, now they say I owe a months payment from last may which doesn't show up on my bill and obviously the put it on the wrong acct again plus they just leave it hanging and charge me penalties and fees how nice of them very dissatisfied if I had any options to get rid of Comcast I would . someday there day will come!!!!!
#1429308
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Comcast - Damaged mailbox

On December 18, 2018 at approximately 6:30 pm, I spoke with two gentlemen who were installing wire on the utility pole on the property of 7366 Old Brownsville Road. I spoke to them. They stated their names were Joe and Darius. At the time two large Comcast trucks were near my maillbox. I looked at my mailbox and it was fine. I left and returned at 9:30 pm, to find my mailbox had been damaged. It looked as a crane or a heavy object landed on my mailbox. I would like Comcast to pay for the damages to my mailbox. You can reach me at kelvinbhart@gmail.com.
#1427780
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Comcast - Slow Internet and WiFi

WiFi (Internet) not connecting To SmartTv suddenly; been working no issue On Demand still not working Nothing is ever their issue Internet been slow all weekend I cannot attach the message I’m getting On the phone w Customer Service for over 30 minutes
#1425550
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Comcast - WORST EVER

i have been on the phone for days trying to literally get a code to reset my password, i have been transferred to # after # NO ONE CAN HELP ME !!!!!!!!!!! WORST SERVICE EVER .... I CANT BELIEVE NO ONE CAN GIVE ME A RESET CODE
I didn't like
  • Everything worst customer service ever
#1423937
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Comcast in Santa Maria, California - Bad service

I have iPhone X. I go to icon connect then go to voice and to my surprise I find my messages on top of messages it said this phone number 415-923-6953!!! Now this may seem strange but I moved out of that area long ago. The new number is on my account. Look at voice top said call log (415)-932-6953. Not a valid account phone number.
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Comcast - INSANELY HIGH PRICES!!

How can Comcast justify charging these ridiculous prices to watch TV?? We are working all day and night just to pay the bills, we are never home to even watch it...going back to the good old Antenna....CYA COMCAST!!!!! Your greed is going to do you in!!
#1420645
Their customer reps must be told not to ever listen to anyone who calls. They are now all from another country and do not understand our language well and do not care..They read from a script (in broken English) and time after time put you on hold and just leaving you...
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1.0
I didn't like
  • Lied to about programming
#1414734
I wrote to the alleged customer experience vice president who didn't even bother to respond. Not at all suprising for this company who fraudulently charged me then sent me to collections! This company broke a security camera then charged me for it. Said they were...
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1.0
#1401179
Comcast - Slow *** internet
this is getting to the point where comcast is just isn't trying anymore. I am paying for internet speeds of 150mbps down and 5mbps up and I am getting 33mbps down and 6mbps up. I have called several times and had someone come out. they informed me that it would be a...
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Anonymous
Mike

I also have the exact same issue with speed! Contacted Corp and essentially was told there was nothing they could do about it. I explained to the gentleman I spoke with that t...

1.4
I didn't like
  • Complete lack of customer service
  • Poor service
#1394690
I have been overbilled for 3 billing cycles with no resolve. As a senior on a fixed income, I have paid the same bill up until August 2018. The agents go over the bill and keep telling me that I "changed" my status which is a lie!!! Why would you call to question why...
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ThoughtfulSumatranTiger
ThoughtfulSumatranTiger

and I would protest with you, if you are in Portland, Oregon . If you are , lets get our rain gear on and get out there . I"m got my walker on wheels , the kind with the seat ...

3.1
I didn't like
  • Being duped over billing
#1394013