Comcast Reviews and Complaints
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Customers don't like
- Poor customer service
- Service
- Outrageously high prices
Customers like
- When it works its good
- Internet speed
- Internet service
Latest review first
- Latest review first
- Most helpful reviews first
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WE CAN HELP IS NOT A VALID CONTACT ADDRESS - MISINFORMATION FROM PISSED CONSUMER We Can Help (We_Can_Help@cable.comcast.com) To:you Details Thank you for contacting us. We no longer use this email address because we have a number of new ways for you to get help and...
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EVERY AND I MEAN EVERY year Comcast raises my bill even though I am told every year that you have to be on a two year contract to protect the rate. So in December of 2017 to get a lower rate I had talked to a Michael , and noted on my bill the date and time I talked to...
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I didn't like
- Anything to do with dealing with comcast
Comcast’s bad business practices
Billing is a joke. Canceled cable, told I must drive 30 minutes one way to return equipment at my expense because they close customer service centers. Comcast has a monopoly and requires a class action lawsuit for their unethical business practices.
Comcast - Mailing their equipment back
Last straw. Tacking a mobile bill to my tv payment. I do not have a mobile phone with them. Being deali g with this since January. Mailing their tv box and router back tomorrow. They lied to me, broke their contract, and tried to defraud me into paying for a service I dont have. I will not pay these pirates a dime. Do not get messed up with them.
Comcast - Bad policies
Have been reaching out to Xfinity/Comcast several times a week since January. Last time, last week. A "Tier 2" supervisor (what ever that means) rudely told me I have to pay for mobile service I dont own nor have. I am boxing up their cable equipment to send back tomorrow. I refuse to be defrauded, lied to, and price gouged. They broke the contract so I will not pay.
Product
Comcast in Stockton, California - Sneaky Financial Business Practices
Our account was incorrectly sent to debt collections due to not returning our equipment. We did return the equipment and we have receipts to show proof. After almost 2 years of back and forth between Comcast and the Debt Collection Agency, it was resolved in 8/2018. The Debt Collection agency sent a letter to my email which I also forwarded to Comcast showing proof of case closed on 8/5/2018. Today which is 4/1/2019, I get a call at work for the EXACT SAME ISSUE and DOLLAR AMOUNT different Debt Collector. I called Comcast and they didnt seem to know anything about the prior case being closed. I asked then why was it sent to a different Debt Collector? They had no answer. So this is year 2.5 of dealing with a dead issue that has been brought back to life.....
Product
I didn't like
- Billing practices
I received a new cable box a few months ago. It's been losing the signal and taking 5 minutes to reload. After reloading, I may or may not get a picture. This is happening every 5-10 minutes where the signal goes out, reloads, works for 5 -10 minutes and then goes out...
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As someone who closely monitors their credit, I went in to Comcast in Crystal Lake, IL to inquire about getting a cable and internet package. The woman who helped me tried to get me to sign for their package even though I wasn't sure...I needed time to think about it....
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Comcast - Horrible Customer Service
Unfortunately I had to get an updated modem in November or December of last year; my telephone is with Comcast and has not worked since probably because of setup; the issue is trying to get assistance past the Automated Fake Help; I cannot wait to try a new service
Comcast in Philadelphia, Pennsylvania - COMPUTER ENGINEER GRAPHIC WEB DESIGN&DIGITAL MARKETING MANAGER L`ITALIAMO 282 PRODUCTS
Hey COMCAST now 7:20pm today Sat 16MARCH2019 Please verify this info FEDERAL TRUSTLOAN USA TEXAS Mr TOM CHUKS federal-trustloan@outlook.com Phone 13137520829 FEDERAL TRUSTLOAN Company Address 77077 Eldridge 1805 Who Wants 200euro send by WESTERN UNIONonline for DOROTHY STEVENS London UK To get My LOAN $5000euro for Me TOPALA KENNEDY LAVINIA BELGIUM ST VITH kennedy.lavinia@yahoo.de&lavkentopala@gmail.com Phone 3280229761 Please Contact Me URGENTLY ? now ONTIME ? Can you Share my Link gf.me/u/kti57j by GOFUNDME CHARITY&FUNDLY For Me by Your FACEBOOK&TWITTER Contacts USA&UK&All Over the World TRUE DONORS ONTIME with $5000euro or More to my ACCOUNT BANK BELGIUM BELFIUS IBAN BE88 0635 8232 0741 CARD 6703 0514 2375 0800 0 for LAVINIA TOPALA BELGIUM ST VITH EUROPE ?EMERGENCY HELP FEEDING MONEY My American child SCOTT KENNEDY 16 TEXAS in Need ACCRA GHANA WEST AFRICA&Myself ?Till I get My JOB TRUE ?
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If you're so smart, like you claim above, why are there so many errors in your post? Simple errors at that......SMH
The truth comes out at the end of your review, you’re a dadbeat - pay your bills, it’s a simple thing, Comcast employees want to earn money at their jobs, that money comes fro...