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Comcast - Cancel HBO

Customer service person was very helpful and pleasant. The logon to Comcast was frustrating. Didnt even recognize a code sent to me. Kept saying the code did not match records. Happened maybe 6 times. So I was unable to login to my account.
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ID
#1953638 Review #1953638 is a subjective opinion of poster.
Location
Riverton, New Jersey

Comcast - Downed line

During the storm last night an old Comcast line fell down in my driveway and whenever I call for help the person on the line keeps trying to sell me a plan which I do not want or need. I need this line removed or fixed asap I have kids.
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ID
#1953485 Review #1953485 is a subjective opinion of poster.
Location
Middletown, Pennsylvania
Cons
  • No attempt to please us
Preferred solution
Remove the line

Comcast - Internet not working

1.0
Details
I couldnt speak to a actually person
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ID
#1953351 Review #1953351 is a subjective opinion of poster.
Location
Dearborn Heights, Michigan
Preferred solution
Price reduction

Comcast - Internet

1.2
Details
My internet keep loading. I call Comcast before too they just reset my modium but now its having same issues I just call Comcast and again they will reset my modium. Im not getting long fix it fixed for 1 days or 2 after its just the same
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ID
#1953232 Review #1953232 is a subjective opinion of poster.

Comcast - Not getting good internet connection

5.0
Details
My wife had a zoom meeting and couldnt get on. We got customer service fast after going through *** Even though she missed the entire meeting. We thank you.
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ID
#1953169 Review #1953169 is a subjective opinion of poster.
Service
Comcast Internet Service

Comcast - NO INTERNET

5.0
Details
Did not receive hdm1 cable in my kit need repairman
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ID
#1953127 Review #1953127 is a subjective opinion of poster.
Service
Comcast Internet Service
Preferred solution
Deliver product or service ordered

Comcast - WiFi will not come back on

4.3
Details
Still off please resend the signal
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ID
#1952075 Review #1952075 is a subjective opinion of poster.
Service
Comcast Internet Service

Comcast - Restart service

I need to know what my services are and what my bundle is? I need to talk to a customer service representative. My problem was not solved.
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ID
#1951985 Review #1951985 is a subjective opinion of poster.
Location
Saint Paul, Minnesota

Comcast - Still not solve

My internet is not working i had turn off and turn on still not working i need talk customer agent for other issue too
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ID
#1951461 Review #1951461 is a subjective opinion of poster.
Location
Atlanta, Georgia
Preferred solution
Need to fix everything

Comcast - Internet not working

My Internet stopped. I thought it was just me. So rebooted the router. Plugged and unplugged things. Comcast answered its phone. Phone computer voice Alertsaid there was an outage in my area and said they'd text when repaired. If they can do that, they also could let customers know there was an outage that required repair.

User's recommendation: Alert customers by phone, text or email that you are having an outage.

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ID
#1951403 Review #1951403 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Preferred solution
Apology

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Verified Reviewer

Comcast - Huge problem with bill

1.0
Details
I could not get to a live agent to discuss outrageous charges on my bill. Their robo chat is awful.

User's recommendation: check out other cable services: .verizon or other private services.

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2 comments
Machele
#1868773

You can usually get a live person instead of these computer chat systems if you know how to do it. Go to the website "gethuman.com" and search for Comcast and they will have info on what to do to bypass the computer chat nonsense.

Andrea D
#1868951
@Machele

Thank you

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ID
#1950172 Review #1950172 is a subjective opinion of poster.
Cons
  • Incorrect charges
Loss
$305
Preferred solution
Correction of my bill, Refund of the incorrect charges on my bill, Explanation not by a robo chat

Comcast - Issues with my monthly billing charges

2.5
Details
unexpected charges . called twice to resolve but not taken cared of

User's recommendation: not recommended.

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ID
#1949969 Review #1949969 is a subjective opinion of poster.
Location
Daly City, California

Comcast - Zero service, less than even with broken promises

1.0
Details
No install due to Covid19. Was sent a self install Kit, had problems remote bad. Net sum equals limited service but billed for full. Took a day off to finally get the wires run last week only to have the tech still refusing to install me as promised the second time. Only have internet with the gateway and limited tv due to the configuration in my rental. I have many hours and considerable angst from this and was cordially thanked for my business, given a $50 credit I will see in my next bill and will need to keep checking in to determine exactly when they can accommodate my need ie, enter my home to run wires and connect TVs.Tentatively towards the end of June to date.
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ID
#1949747 Review #1949747 is a subjective opinion of poster.
Location
Hillsborough Township, New Jersey

Comcast - I need more information for account in collections with dates and year and address

I pulled a full credit report and i need to know what date this account was sent to collections and how many statements were sent out Prior it being sent to collections and what address it was sent collections.
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ID
#1949570 Review #1949570 is a subjective opinion of poster.
Preferred solution
Price reduction

Comcast - Billing and internet issues

4.7
Details
I was billed two times for the same service
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ID
#1949407 Review #1949407 is a subjective opinion of poster.
Location
Miami, Florida
Service
Comcast Internet Service