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I have had several bad experiences with Comcast through the years and swore I would never use them again. My wife and I live in our RV and decided to get internet service. Of course our only choice where we live is Comcast. I knew better but decided to give it a shot...
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1.0
I didn't like
  • Being lied to by agents
#1110245
Our electrical contracting business has had intermittent phone/internet service since 9/23/17. We are trying to provide service to our customers without power and also help with restoration in the Keys but our customers can't reach us by phone due to interrupted...
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1.0
I didn't like
  • Lack of service to restore business phones internet
#1109422
Very helpful agent (whose dialect I COULD understand) set up an appt for me the following week. A few hours later I received a call from someone I could not understand asking my problem and wanted to know if he could cancel appt for me?!?! If I want to cancel, I will...
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#1108529

Comcast - They suck big time

Comcast
#1088322
1.7
Details
I am trying to get serviceable and I am told I am not there is 4 boxes by me and one acrois tge street and only 5homes I am told I would have to pay to get service with them . They are willing to miss out all rhe future payments from these customers . I have to pay for box in front of my home and wire and etc . Total ***
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Coverage Area
Diversity of Products or Services
Product or Service Quality

Comcast reps that lie to you

Comcast
#1082977
1.8
Details
Was told my bundle package was for three TV's and the price_____was a month. Well that price never showed up and they continue to add fees and charges for equipment that was part of the package Comcast SUCKS and LIES
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Style and Design
Value for money
Warranty
Website

Comcast - No closed captions

Comcast
#1072139
1.0
Details
Never had closed captions so cannot eatch shows
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
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Website

Comcast - Always changing prices higher.

Comcast
#1071093
1.0
Details
U need us stiezens. 2 help.. always raised price every month.. Derect. Tv I'm going to
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Discounts and Special Offers
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Warranty
9/21/17 - southern florida - post irma - intermittent cable and internet service still today - no service for more than a week during hurricane. I understand, however confused why this company would not reach out to customers in a state of disaster and offer solutions....
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1.0
#1104093
I've been with Comcast for 25 months during that time I've had nothing but trouble with their service! Call customer service, what a joke, and tell them my problem. I've gone through 4 modems in that time frame. The last one, the lady said go to my local office and get...
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#1103413
No transparency in pricing, There's always a bundle/promo that does not illustrate the cost of the pieces in the bundle; and the bundle/promo is for a set timeframe, where upon the ending of that timeframe there is a huge leap in the bill necessitating that they always...
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#1103355
Comcast service deterioration
Tropical storm winds a week ago, no lines down, Comcast still has service out without communication or explanation. Att has restored all the neighbors that dumped Comsact last year and had less than 2 hours outage. To make matters worse, the cable plant for Comcast is...
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2.9
#1102048
Do you guys ever check your drop box, i put my payment in there on 8/25/17 for 98.65. I just got my bill showing the past due for 98.65. This seem to be a on going problem for you. I don't know if your trying to pad comcast pocketbook by charging a late fee when the...
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Shaggsloco22
Shaggsloco22

There's this thing called online bill pay. You might want to check out that state of the art technology.

1.4
#1100935
I switched from a "Dish network" system to a cable system; "Comcast", almost 8 years ago, thinking that during a storm, I would lose all Dish satellite transmission. Waoo!, was I wrong! I'm very disappointed with the Comcast/Xfinity's service, I thought that their...
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3.4
#1100501
Comcast putting someone else Bill on your account, then turning your account over to the COLLECTION AGENCY. I went to the Comcast Office Three Different TIMES. Tried talking to the Manager Nautica, and she blew me off, would not talk to me, and the lady in the lobby...
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1.0
I liked
  • Customer service personnel
I didn't like
  • Supervisors do not care
  • Supervisor do not care
#1100259