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I was having problems with my internet and I called for a technician to come out Comcast told me that if the problem was outside the house I did not have to pay for it then they sent me a bill for $60 after the man fixed it the problem was outside the house it couldn't...
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1.9
#1081814
I'm watching a movie and all of the sudden the picture is frozen. 10 minutes, and it's still not back. Every 2 days I have to call them I don't see any changes. Even worse than that is when you rewind program or a show or a movie to see it from the beginning and after...
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1.3
I liked
  • People were nice but couldnt help
#1081131
Recently had bilateral knee surgery which limited my activities and made me temp house bound. Live in Naples Florida with many older retirees. Used to watch the news most of the time but so negative started to depend on movies for entertainment. Don't know who or what...
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2.4
I liked
  • Service reliability
#1079625

Comcast - Sad

Comcast
#1069133
2.1
Comcast is laughable. Xfinity On Demand? More like Comcast demands more money.
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Comcast sucks

Comcast
#1065888
Had comcast internet for about 5 years.39 dollars a month.great. Tried t.v. service for 38 days. Had to call at least 10 times with problems. Said it would be 129.00 a month. First bill 238.00. Canceled t.v. service. Now my internet service suddenly 87.00 a month. I've never been lied to so much. They must train their agents to lie and cheat people.
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Comcast - Billed almost double of what was offer

Comcast
#1064159
1.0
Comcast solicitor called me. I kept saying i wasnt interested. I was about to hangup when was offered a great deal. I agreed to it. When i received the bill it was close to double what i agreed to. Comcast will not correct the bill. They wont answer my continued requests to speak to a manager
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Comcast stinks

Comcast
#1054316
1.0
Take my advice. Avoid comcast at all costs. My experience was horrible as were so many others that Ive read about. Make sure you do research. Prices rising every month, terrible customer service, srood up service calls with no show no call, tv interference, internet down, rude wmoloyees
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I find it interesting that disgruntled customers are banned from the Comcast Help Forums, instead of even attempting to engage them to see if they can help. This problem began with the appointment of "Jessie", self proclaimed "Community Manager", or as her title on the...
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1.5
#1079291
First off i want to say COMCAST just lost a customer, since last night I have been trying to get a hold of someone to discuss an issue with my account, and to date, I am still listening to this *** *** music on this prompter, this is what you people call customer...
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1.0
I didn't like
  • No one answered thier customer service line up to 45 minutes
#1078483
Comcast - Cable installation from Pole to House to computer
Comcast - Cable installation from Pole to House to computer
Comcast - Cable installation from Pole to House to computer
Comcast - Cable installation from Pole to House to computer
Comcast - Cable installation from Pole to House to computer
Had Comcast cable installed. Installation was not safe; the cable hung to low and the outside wall installation went across the entrance stairway for someone to trip over. H. Schmitz call several time over 3 weeks but got the run around saying it was fixed. (which it...
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#1076078
First off let me just say i should have stayed with AT&T. I was trying to give Comcast another chance but of course they proved me right again! So after having my internet for about 4 days now the signal goes out and I'm no longer online. So I call and they only...
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#1076006
I'll call about 10 times and each time I got a different excuse. Call for a technician to come out and check and see why my wife I was not working it was a wire on the outside of the house leading to the inside that was not working they told me that I wouldn't have to...
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1.5
#1074978
COMCAST HIRED SUB (DUDA CABLE).  BAD!!!!!!!
COMCAST HIRED SUB (DUDA CABLE).  BAD!!!!!!!
COMCAST HIRED SUB (DUDA CABLE).  BAD!!!!!!!
COMCAST HIRED SUB (DUDA CABLE).  BAD!!!!!!!
COMCAST HIRED SUB (DUDA CABLE).  BAD!!!!!!!
Ok. Comcast cable in Greensburg came out. Stated new cable needed run from street to house!! OK. WE WALKED THE PATH AND ONE CALL WAS CALLED FOR UTILITIES. COMCAST HAS A SUB CONTRACTOR DO THE WORK (DUDA CABLE). Told I didn't have to be there. Come home from work....
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Anonymous
Anonymous

So many complaints I read about this all the time!!!!! WISH YOU THE BEST. CORRUPT SYSTEM THEY SEEM TI KNOW HOW TO WORK THE STSTEM.

Anonymous
Anonymous

Just get a lawyer and SUEthem both!!!!! THEY SEEM TO HAVE HAD THERE CHANCE TO MAKE RIGHT & CHOOSE NOT TO!!!!!!!GOOD LUCK.

1.0
#1073550
#1 PRIORITY - I want the $60 service charges removed from my bills for 3rd service call to my home that was never done in home, had to send someone out to order truck to correct problem with pole line so they billed me I want to be able to see my bills and get one...
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1.4
I liked
  • Very little with this company
I didn't like
  • I did not like there billing fees
  • Chatting
  • Inconsistency between reps
#1071877