San Bruno, California
Not resolved
1 comment

I got the COMCAST USB adapter, the so called XI2go or Comcast internet to go 3 months ago. The service literally sucks.

You have to run a program, XFINITY, to activate the comcast USB adapter and connect to internet. That is not so unusual. The problem is that this program is constantly freezing. Everytime the screen goes to sleep the program stops and I have to constantly Ctr+Alt+Del to open the task manager, kill the XFINITY manager and restart it again.

It is slow to connect to internet, sometimes it takes 1 minute, when a simple USB WiFi adapter does it in seconds.

If that was not enough when I tried to cancel the service I was told that there was an early termination fee of $150, which the representative that sold me the service over the phone failed to tell me.

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Anonymous
#397370

FTC hits Comcast CEO Brian Roberts with $500,000 fine. So what he makes over 30 million per year.

Brian needs to reread the Comcast code of conduct where he tells employees he will not tolerate dishonesty from us. Why is he on Obama's jobs council? He should be fired. Do as I say, not as I do.

Obama's slogan about "change you can believe in" should really be "the more things change the more they stay the same".

It's worse being an employee. At the Lynnwood, WA call center a fat sup named Kim Edwards sent an email requesting off the clock work. We are winning a class action lawsuit against them.

Our lawyers are experienced and successful at winning this kind of case and we have the evidence.

Comcast thinks that hiring a Perkins Coie lawyer will intimidate us. It just proves that they know they are going down and have a lot of money to waste.

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