Product: Comcast Xfinity Wifi Internet Service Clear all filters (3 of 3 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:

Comcast in District 7, Louisiana - Fraudulent fees

2.6
Details
I have reported them also to the Attorney General of Consumer Protection. After the complaint they have not charged me anymore for data over usage but it was criminal what they did to me with over usage fees and it could not have been true we had less devices and 2 less people in our home using data from a few months before. Just criminal. But I still had to pay over $200-300 in over usage and could not do a thing about it. How could I prove it except through common sense of deduction of household use myself. Fraudulent fees still continue about every 3 months.
View full review
Review
#1675633 Review #1675633 is a subjective opinion of poster.
Service
Comcast Xfinity Wifi Internet Service
Pros
  • Very little disruption of service
  • Good customer service in response that they have control over
  • Good coverage
Cons
  • Billing frauds
Reason of review
Pricing issue
Loss
$300
Preferred solution
Full refund
Tags
  • comcast complaint

Comcast - Your internet is the worst

1.4
Details
Comcast - Your internet is the worst
We switched from UVerse, the internet keeps dropping every day! We never had this issue with Uverse. Why is it so hard to keep your internet working?
View full review
Review
#1642506 Review #1642506 is a subjective opinion of poster.
Service
Comcast Xfinity Wifi Internet Service
Pros
  • Reps are nice
Cons
  • Deceptive practices
Reason of review
Bad quality
Loss
$2500
Preferred solution
Let the company propose a solution

Comcast - It works good for about 8 hours

Purchased an xfinity wifi hotspot week pass for roughly 20 dollars. payment cleared, I had fast internet for a few hours. Then I went to work, got home and when I tried to get on the net, it was trying to get me to pay more money. "I was like wait, I paid for a week pass, why pay more after not even 1 day?". So I call customer support, after about 2 hours of nonsense I finally got ahold of someone who said "that's unusual we will give you a refund." ok cool, things happen no big deal. WELL I'm in a situation were I don't have home internet, so I tried again. After all it's the best deal I'm not paying 10 dollars for 1 day that's ridiculous. Again same thing, rinse and repeat. about 5 tries later and 12 hours of my life spent on hold I say " It's not worth it". I upgrade my phone to a higher data limit so I can tether it. I fall asleep with my tether on and use 5 gig in one night (probably update downloads). I decide I can't win, and go back to xfinity, it looked liked they updated their site, so I was confident I would get my end of the agreement this time. Wrong. Same ***, my patience has run thin at this point, I paid a contract and xfinity did not honor their end of the agreement. Let me put it this way, since I have dealt with xfinity they have not honored their end of the agreement once... not even close. The xfinity hotspot access is a scam. It didn't function correctly from the start and the fat cats said "launch it anyways!" I would support xfinity if they would give me what I paid for, however they have not done that once since they have had my credit card number. Don't waste your time this is like a newborn baby who hasn't developed yet. Give it 10 years and it might be something, but right now it's just *** diapers. Don't waste your money on this pre-*** scam.
View full review
Review
#1049976 Review #1049976 is a subjective opinion of poster.
Service
Comcast Xfinity Wifi Internet Service
Reason of review
Not as described/ advertised