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Verified Reviewer
1.0
Details
I live in a 100 unit condominium xfinity is the contract provider for basic cable service for the building... individual owners pay for additional services. I moved from apartment to another 4 months ago and had service hooked up next day no problem. I moved back to...
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Review
#1728461 Review #1728461 is a subjective opinion of poster.
Service
Comcast Xfinity Triple Play Bundle
Pros
  • Used to be cost effective and responsive to customers
Cons
  • No support mechanism to state a complain
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution

Garbage | Comcast

1.0
Details
I agree with all the 1 star comments. Comcast / Xfinity no longer cares for their long term customers. I have been on hold, transferred, and hung up on repeatedly. I pay less for trash, water, sewer, gas, and electric combined than for TV and Internet. The only reason they keep customers is because we don't like to change service but after todays customer service, I will be changing. If more customers do not cancel, they will never change.
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2 comments
Matthew A
#1756894

Yep, They totally suck!

Anonymous
#1753123

Agree

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Review
#1654698 Review #1654698 is a subjective opinion of poster.
Service
Comcast Xfinity Triple Play Bundle
Cons
  • Being lied to and wasting so much of our time
  • Expensive for what you get
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Lack of performance
  • Ineffective Customer Service
1.2
Details
I switched from Directv to Comcast about 3 years ago because of a "great deal". What a mistake!! Nothing but technical issues and the price is ever going up for less content. I have their Xfinity triple play with BASIC cable. Also No HBO, STARZ etc. I can't even switch...
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Review
#1161428 Review #1161428 is a subjective opinion of poster.
Service
Comcast Xfinity Triple Play Bundle
Cons
  • Problems with technical issues and high prices
Reason of review
delivery and price