Comcast - Real bad company

1.0
Details
for 2 years nothing but problems customer service is the worst the tech are not trained very well you have to ask for a supervisor like 15 times before you mite get one they always hang up on you never call you back like they say they send out used cable boxes and charge you for new ones worst company ever

User's recommendation: find something else.

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ID
#1917113 Review #1917113 is a subjective opinion of poster.
Service
Comcast Xfinity Triple Play Bundle
Pros
  • Fairly good service
  • Nightmare
  • Very little with this company
Cons
  • Customer service robot
  • Being hung up on
Preferred solution
give me something for all the hours ive been on the phone with comcast for 2 years were talking 30 plus maybe more

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Verified Reviewer
1.0
Details
I live in a 100 unit condominium xfinity is the contract provider for basic cable service for the building... individual owners pay for additional services. I moved from apartment to another 4 months ago and had service hooked up next day no problem. I moved back to...
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ID
#1728461 Review #1728461 is a subjective opinion of poster.
Service
Comcast Xfinity Triple Play Bundle
Pros
  • Used to be cost effective and responsive to customers
Cons
  • No support mechanism to state a complain
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution
1.2
Details
I switched from Directv to Comcast about 3 years ago because of a "great deal". What a mistake!! Nothing but technical issues and the price is ever going up for less content. I have their Xfinity triple play with BASIC cable. Also No HBO, STARZ etc. I can't even switch...
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ID
#1161428 Review #1161428 is a subjective opinion of poster.
Service
Comcast Xfinity Triple Play Bundle
Cons
  • Problems with technical issues and high prices
Reason of review
delivery and price

Comcast sucks

1.6
Details
We agreed to bundle for the 88$ deal. My bill has been over 200$ consistently for almost a year. We were advised that the redline (football) was free of charge. They lied to me to get me to sign up. I even called back 3 times + so they could verify in the notes that this was the case, after verifying that I was in fact, lied to they still refused to ever credit the account. I was also charged an hd charge for who knows how long after specifically stating I do not want. They will not credit or remove charges. I was advised recently when calling to cancel that they entered me in a 2 year contract without my permission. When I call to complain I am always unsatisfied with the lame explanations & failure to resolve anything. I have to have an internet connection for my job and I feel that they profit off of us in every little, shady billing practice out there. I am cancelling as soon as I can and will post everywhere about what a p.o.s company this is to deal with.
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ID
#864711 Review #864711 is a subjective opinion of poster.
Location
Pleasant Grove, Utah
Service
Comcast Xfinity Triple Play Bundle
Cons
  • Incompentence
  • Lousy customer service
Reason of review
Pricing issue
Loss
$1200
Preferred solution
Let the company propose a solution

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