3.4
Details
if I as as a customer /and senior asked billing to set me up with a scheduled through your company for you to be bill me each month @ the 3rd of each month .soooo.why would you deliberately bill me each month in the middle of the *** month.. on purpose...adding extra...
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Review
#1771805 Review #1771805 is a subjective opinion of poster.
Service
Comcast Xfinity Internet Service

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Verified Reviewer
1.0
Details

Update by user Jan 15

They have put my entire life on hold for 8 days! Pissed doesn't even begging to cover it!!!

Original review posted by user Jan 15

I ordered internet service from them on Jan 9. I received my "DIY kit" b/c now its $70 bucks just for them to get out of the truck! So, I went to self install the unit & it turns...
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Review
#1762632 Review #1762632 is a subjective opinion of poster.
Service
Comcast Xfinity Internet Service
Cons
  • Lousy unreliable service
  • Expensive for what you get
  • Disregard for customer issues
Reason of review
Poor customer service
Preferred solution
Price reduction

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Verified Reviewer

Trying To Reconnect My Pre Paid Service At A New Location. | Comcast

3.0
Details
Could No Be Connected With Anyone To Try And Reconnect My Service....
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Review
#1756752 Review #1756752 is a subjective opinion of poster.
Service
Comcast Xfinity Internet Service
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution

Seriously look into and consider other service provider options! | Comcast

1.9
Details
I've been a customer since 1986 way before it was called Comcast/Xfinity. Comcrap has grown into a giant swallower of your money with little to no regard for its customers.You can't count on selecting a package based on certain channels. They change whatever is profitable for them regardless of the outcry of their customers. I understand Comcast may be the best option in your area. Times are changing and they know it. Seriously look at cord-cutting and your viewing habits. It might work.
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Review
#1711479 Review #1711479 is a subjective opinion of poster.
Service
Comcast Xfinity Internet Service

Pissed off long time customer | Xfinity in Naples, Florida

3.3
Details
I have tried unsuccessfully for the better part of an hour to talk to someone about my Xfinity Internet. Unfortunately when I am prompted I have to push one for English. However, I never get anybody that speaks English. I’m not talking to anyone unless they can talk to me where I can understand them!
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Review
#1657741 Review #1657741 is a subjective opinion of poster.
Service
Comcast Xfinity Internet Service
Pros
  • Technicians were nice
  • Bundled product
Cons
  • Being shunted to mexico
  • Horrible customer service and billing
  • Calling waiting time
Tags
  • Internet Connectivity

Email | Comcast in Boston, Massachusetts

4.3
Details
I want my email back, u say i need to change my pass word so help me do that, i was put on hold for 35 minutes. Please help me get back to my email.Marjorie Ayers at patcheye@comcast.net. Sad
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Review
#1623799 Review #1623799 is a subjective opinion of poster.
Service
Comcast Xfinity Internet Service

Waste of service | Comcast

Apparently they door knock sales that they don't tell you or ask you about. There is some magical do not knock list that you can bet put on but this company cares less about its customers than anything else. You're one of the herd and any feedback is met with well that is how e do business. Wish there was another option in my area but you have to pick the right evil...and fortunately in this line Comcast is probably the worst evil. Oh by the way the xFI pods are the only thing that works based on their claims so you get screwed by a product that only works with their service that you cannot return when and if you ever leave their service.
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Review
#1555463 Review #1555463 is a subjective opinion of poster.
Service
Comcast Xfinity Internet Service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Worst company ever | Comcast in Tukwila, Washington

1.1
Details
Comcast (which has been changing its name to Xfinity to escape the stench of its terrible reputation) has charged me $270 "early termination fee" for having the audacity to move to an area that does not offer Comcast's services. This is how they treat customers that stayed with them 13 years. Avoid them if at all possible!!
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Review
#1485563 Review #1485563 is a subjective opinion of poster.
Service
Comcast Xfinity Internet Service
Reason of review
Poor customer service
Loss
$270
Preferred solution
Full refund
Tags
  • Lousy Comcast Service
  • Horrible Service By Comcast
  • Terrible Service By Comcast
1.4
Details
Slow *** internet - Comcast
this is getting to the point where comcast is just isn't trying anymore. I am paying for internet speeds of 150mbps down and 5mbps up and I am getting 33mbps down and 6mbps up. I have called several times and had someone come out. they informed me that it would be a...
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1 comment
Anonymous
#1619271

I also have the exact same issue with speed! Contacted Corp and essentially was told there was nothing they could do about it.

I explained to the gentleman I spoke with that they were providing false advertisements about the speed. They sale Xpods however, will not provide them at no charge because of the lack of speed they say they provide, that they actually do not.

Review
#1394690 Review #1394690 is a subjective opinion of poster.
Service
Comcast Xfinity Internet Service
Cons
  • Poor service
  • Complete lack of customer service
Reason of review
Bad quality
Loss
$200
Preferred solution
Let the company propose a solution
Tags
  • unreliable cable service
  • Modem

Remote Not Working | Comcast in Mobile, Alabama

Remote Not Working - Comcast
Remote Not Working - Comcast
First started out the Comcast Remote wasn’t working Called Comcast and now their remote is not working nor the sound on my tv remote The rep says I have to go to their local office and get a new remote Mind you I just paid a bill of $195.00 for a service I cannot even watch and it has messed up my tv remote I am sick of Comcast! TV screen messing up as before in June also Almost time for my contact to be up
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Review
#1371701 Review #1371701 is a subjective opinion of poster.
Service
Comcast Xfinity Internet Service
Reason of review
Damaged or defective