Product: Comcast Xfinity Internet Service Clear all filters (0 of 6 reviews match)
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Comcast - Worst company ever

Comcast (which has been changing its name to Xfinity to escape the stench of its terrible reputation) has charged me $270 "early termination fee" for having the audacity to move to an area that does not offer Comcast's services. This is how they treat customers that stayed with them 13 years. Avoid them if at all possible!!
1.1
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Comcast Xfinity Internet Service
#1485563
Comcast - Slow *** internet
this is getting to the point where comcast is just isn't trying anymore. I am paying for internet speeds of 150mbps down and 5mbps up and I am getting 33mbps down and 6mbps up. I have called several times and had someone come out. they informed me that it would be a...
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Anonymous
Mike

I also have the exact same issue with speed! Contacted Corp and essentially was told there was nothing they could do about it. I explained to the gentleman I spoke with that t...

1.4
Product
Comcast Xfinity Internet Service
I didn't like
  • Poor service
  • Complete lack of customer service
#1394690
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Comcast - Remote Not Working

Comcast - Remote Not Working
Comcast - Remote Not Working
First started out the Comcast Remote wasn’t working Called Comcast and now their remote is not working nor the sound on my tv remote The rep says I have to go to their local office and get a new remote Mind you I just paid a bill of $195.00 for a service I cannot even watch and it has messed up my tv remote I am sick of Comcast! TV screen messing up as before in June also Almost time for my contact to be up
Product
Comcast Xfinity Internet Service
#1371701
Comcast sets themselves up for failure. All I wanted was the internet. I was going to do the self-install, but I only got two wires without the box. With seven o clock only half an hour away, I quickly tried to call the service center near me to pick one up. It took me...
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Anonymous
Rosalie Chavez

I do not like calling customer service to get someone I can't understand from a foreign county. Why doesn't Comcast hire within the U.S. to service U.S. sales.

2.3
Product
Comcast Xfinity Internet Service
I liked
  • Personal customer service
I didn't like
  • Automated messaging
  • Delivery
  • Billing practices
#1054153
All Comcast does is send out a service tech. The answer is always the same, "it's an outside problem and the Comcast maintenance Dept will be out to fix the problem.". Maintenance never fixes the problem. Now use my Verizon phone as hot spot and it works great!! I...
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Anonymous
Anonymous

I cancelled service due to lack of customer service and being tired of talking to a non English speaking poon jab ,,, therefore i sent equipment back and 2 months later still ...

1.3
Product
Comcast Xfinity Internet Service
#1011144

Comcast Mischievous Actions

I once had the highest Internet service with Comcast, which was before the multi-billion dollar corp brought in numerous levels, to lower those of return customers, stick them with quotas that were not part of the deal to begin with, and then smear the whole system so it's terrible. This is the worst "server" I've used since starting to work with PCs in 1982 and when I contacted the customer service center I spoke with a kid in a sweat house that rattled out a bunch of words to try and get rid of me as quickly s possible. When emails didn't work on a laptop one day after installation, the excuse was "Comcast is aware of the problem and still trying to fix it. If you get emails on one device you can't get it on another." After this BS I was told someone would call within 24 hours to fix the problem but it never happened. Beware of this corporation and I definitely recommend that if you have no service with them, do not get it. If you do drop it, as I will since it's not service but disservice and a rip off. It's better to be without Comcast than not.
Product
Comcast Xfinity Internet Service
#979109