Product: Comcast Xfinity Internet Service Clear all filters (0 of 7 reviews match)
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El 12/20/2018 tuvimos afectación con el ,al comunicarnos con ellos se nos aseguro que teníamos servicio y que el problema era de nuestros equipos. nos proporcionaron el numero de servicios técnicos de Hp los cuales fueron muy profesionales , nos resetearon el sistema y...
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Comcast Xfinity Internet Service
#1436947
Comcast - Slow *** internet
this is getting to the point where comcast is just isn't trying anymore. I am paying for internet speeds of 150mbps down and 5mbps up and I am getting 33mbps down and 6mbps up. I have called several times and had someone come out. they informed me that it would be a...
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Anonymous
Mike

I also have the exact same issue with speed! Contacted Corp and essentially was told there was nothing they could do about it. I explained to the gentleman I spoke with that t...

1.4
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Comcast Xfinity Internet Service
I didn't like
  • Complete lack of customer service
  • Poor service
#1394690
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Comcast - Remote Not Working

Comcast - Remote Not Working
Comcast - Remote Not Working
First started out the Comcast Remote wasn’t working Called Comcast and now their remote is not working nor the sound on my tv remote The rep says I have to go to their local office and get a new remote Mind you I just paid a bill of $195.00 for a service I cannot even watch and it has messed up my tv remote I am sick of Comcast! TV screen messing up as before in June also Almost time for my contact to be up
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Comcast Xfinity Internet Service
#1371701
I have had Comcast agents lie to me, give me a certain price for the internet and end up overcharging me for their service (MULTIPLE TIMES), and send me equipment after I specifically said I did not need them and then charged me for the equipment. WORST OF ALL, when I...
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Comcast Xfinity Internet Service
#1126252
Comcast sets themselves up for failure. All I wanted was the internet. I was going to do the self-install, but I only got two wires without the box. With seven o clock only half an hour away, I quickly tried to call the service center near me to pick one up. It took me...
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Anonymous
Rosalie Chavez

I do not like calling customer service to get someone I can't understand from a foreign county. Why doesn't Comcast hire within the U.S. to service U.S. sales.

2.3
Product
Comcast Xfinity Internet Service
I liked
  • Personal customer service
I didn't like
  • Automated messaging
  • No escalation process beyond scripted customer reps
  • Billing practices
#1054153
All Comcast does is send out a service tech. The answer is always the same, "it's an outside problem and the Comcast maintenance Dept will be out to fix the problem.". Maintenance never fixes the problem. Now use my Verizon phone as hot spot and it works great!! I...
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Anonymous
Anonymous

I cancelled service due to lack of customer service and being tired of talking to a non English speaking poon jab ,,, therefore i sent equipment back and 2 months later still ...

1.3
Product
Comcast Xfinity Internet Service
#1011144
I once had the highest Internet service with Comcast, which was before the multi-billion dollar corp brought in numerous levels, to lower those of return customers, stick them with quotas that were not part of the deal to begin with, and then smear the whole system so...
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Comcast Xfinity Internet Service
#979109