Orlando, Florida
Not resolved
1 comment

It is Friday June 17, 2011. My first appointment to have Comcast cable moved from my old house to my new house was Sunday June 12th.

I still do not have cable despite 16 phone calls and 5 online chats. We have not received 1 phone call yet about the installation, althogh Comcast acknowledges we have had an installation appt every day since Sunday. I did recieve 1 call from Comcast asking me to return my digital boxes since the service was turned off Sunday at my old house. Their customer service ranges from apathetic to snotty to downright rude.

I will NEVER recommend or use their service!

By the way, I had cable with them for over 14 years, and my parents (since it was the same house) had the same company too since 1986, so that's like 25 years. So much for customer loyalty!

Product or Service Mentioned: Comcast Installation.

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Anonymous
#306353

This happened because Comcast sucks. They've been jerking me around for years because they are the only cable provider in our area. It's an ongoing nightmare.

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