On 08/06/13 right after paying next month's Broadband Bill we decided to cancel the service. Comcast quickly showed a correct credit balance of $31.64 due us for the cancelled days.
Unfortunately it is impossible to get Comcast to issue the credit even though we receive no other bills from Comcast. I have called countless times, gone on their chat line, etc, all to no avail. What can be done to get this unethical company to pay what they owe! If anyone can get this unethical company to issue this credit it will be appreciated.
Please help! I refuse to call them again and talk to someone who reads from a script and understands English poorly.
Product or Service Mentioned: Comcast Internet Service.
Monetary Loss: $32.