We have had Comcast Triple Play for several years, but I am still burned about how we got ripped off and Comcast would not help make it right. I didn't know about this website until now!
Comcast uses 3rd party cons to sell their services. We were supposed to receive a $300. pre-paid Visa card after paying the first 3 months of Comcast service. To get the "reward" we had to submit copies of our paid bills.
So we did. The Miami Mafia group we had to deal with just kept saying "paperwork incomplete", after several submissions so they would not have to pay. Comcast just said it was "not their problem".
Shame on you Comcast!