Product: Comcast Tv Service Clear all filters (211 of 211 reviews match)
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1 comment
2.6
Details
Let's say changes are going to be made by us my dad a retired steel worker and me on fixed income can't afford near $200 bill!!!!!! A billion $$ needs to change to we voted R to change America this needs to change also to help Americans to stay with cable companies. We have been with Comcast...
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SixLions
#1262694

We have been having issues with the cost of Comcast as well. We are ready to switch to Sling TV or something else to avoid this. Good luck.

Author
Service
Comcast Tv Service
Reason of review
Pricing issue
Review #981934 is a subjective opinion of poster.
0 comments

Comcast - Review in Telecommunications category

1.6
Details
i have had Comcast for 6 years. My cable went out it took me an hour and a half on the phone to get to a tech. Mic cable was out from October 7th to the 31st three technicians later still having all kinds of issues. You asked for some kind of refund and they want to give you $20 as a courtesy what a joke. When you have TV internet phone and Home Security. You would think you would get a better response but no because they just don't care how sad
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Author
Service
Comcast Tv Service
Reason of review
Bad quality
Review #961642 is a subjective opinion of poster.
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Comcast Customer Service? That's a Laugh!

I have periodically reported problems with my Comcast cable service since July 2014. I have had more than a dozen service appointments over this time, but the problems (mainly relating to DVR service and on demand service, but other things too) were never fixed until recently when a technician identified a problem with the signal coming into our house and submitted a work order to have the hardware in the box outside our house fixed. I have been repeatedly told that I would receive a credit for the problems with our cable service, but that I had to wait until the problems were fixed and the final bill provided until the credit could be provided. After a very long and frustrating discussion with Lawrence in the billing department – who ultimately hung up on me – I was offered a total credit of $60 (about 20% of this month's bill) as compensation for two years of spotty service, customer service calls and technician visits. I was told a larger credit could not be provided because Comcast only allows customers to dispute charges for 60 days. Enforcing this policy to limit my credit seems decidedly unfair where Comcast not only failed to fix my service for two years, but also specifically told me I could not request a credit until my problems were resolved. I was also told a larger credit could not be provided because I had only reported this service problem in September 2016. This is simply not true, as I have called Comcast multiple times since July 2014 to report problems with our cable service, DVR service and on demand service and scheduled more than a dozen service appointments. I guess the customer doesn't come first after all...
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Author
Location
Philadelphia, Pennsylvania
Service
Comcast Tv Service
Reason of review
Bad quality
Review #947755 is a subjective opinion of poster.
0 comments

Comcast - Tv Service Review from Hayward, California

1.7
Details
O.. Yea... BIG complaint... Hung up on 2 times.. Secomd waited on phone 48 minutes to get disconnected... Called back numerous times, hung up on everytime.!!!! I have a channel in my package BUT I DON'T GET IT. .. WHY NOT... This was not the beginning of this... Every since we went with Comcast has been BUT problems... How many f*n times does a person have to order your service before you get it... 3 times for us... because YOU constantly cancelled our order. I'M STILL WAITING FOR MY MLB CHANNEL......! I was assured it would be working by now.
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Author
Location
Hayward, California
Service
Comcast Tv Service
Reason of review
Bad quality
Review #933417 is a subjective opinion of poster.
0 comments

Comcast - Constant errors, no reliability

1.8
Details
We have had constant errors on both main box and smaller boxes on other TVs. After several service calls where techs just re-enacted what the other did, we still are sitting here watching an error code (the usual S0a00) on our great 55" digital do-everything TV. Several times they have reset something over the phone and it works for a few hours to days, then returns. One tech even told us to have the house re-wired with new cables because old ones causes issues. The only reliable thing about our Comcast is the constant errors that never really go away. I'm ready to try dish tv because paying for a very poor TV experience and these high prices has me feeling pretty gullible.
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Author
Location
Wallingford, Connecticut
Service
Comcast Tv Service
Cons
  • Ineffective customer service
Reason of review
Bad quality
Preferred solution
Deliver product or service ordered
Review #924012 is a subjective opinion of poster.
0 comments

Comcast - Purchased movies

You talk all the time about how good it is to watch movies. Now see the video on what I see as far as movies goes. What do I have to do in order to watch? As you can see the error code. Not only that the box is getting a little hot like more than two people are using the internet. I see a name " Anything" Direct fire use on cable and satellite systems. I did the research on both. Now with all gone to sleep I do get up and find the internet running fast like an office full of people!!
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Author
Location
Santa Maria, California
Service
Comcast Tv Service
Review #920754 is a subjective opinion of poster.
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Comcast Tv Service Review

1.4
Details
Set price changed in 2 mos ftom 130 to 160 within 3mos. Didnt change my package or buy any movies
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Author
Location
Chattanooga, Tennessee
Service
Comcast Tv Service
Reason of review
Pricing issue
Review #905353 is a subjective opinion of poster.
0 comments

Comcast - Tv Service Review from Canton, Georgia

Comcast - Tv Service Review from Canton, Georgia
Comcast - Tv Service Review from Canton, Georgia
They are so bad, my mom literally got into a relationship with a Comcast rep because he came out to the house like twice a week. Absolutely nothing works and they quite frankly don't care lol.
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Author
Location
Canton, Georgia
Service
Comcast Tv Service
Reason of review
Bad quality
Review #897729 is a subjective opinion of poster.
0 comments

Comcast Tv Service Review

1.0
Details
YES THEY STOLE MY MONEY OUT OF THE BANK !!I NEVER AGREE TO AN AUTO PAY°NEVER!! I WAD HOME LESS I VAN NOT LPSE MY PLACE BECAUSE OF THEM I TRIED TO TELL THEM THEY HUNG UP ON ME TWICE O WILL CANCELLED MY SERVICE NOW GETTING LEGEL ADVICE SO NOT RIGHT!! I PAY WHAT I CAN EVERY MONTH!! THEN IT IS MORE EACH MONTH!!
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Author
Location
Ypsilanti, Michigan
Service
Comcast Tv Service
Reason of review
Problems with payment
Review #884857 is a subjective opinion of poster.
0 comments

Comcast holding us hostage

1.0
Details
We are 3 days without service. We have competition in every other sector of the economy except cable tv. Please open up competition. Set us free. We are 3 days without service. When we call, we get platitudes and excuses. We deserve better. We asked to escalate to a supervisor, we were refused. This happens once every quarter. With the amount of competition available, I wonder if our elected leaders are in bed with Comcast. This is unacceptable. We need Oregon leadership that represents us - not leaders that in bed with lobbyists. What are you going to do? You represent us - not business interests.
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Author
Location
West Linn, Oregon
Service
Comcast Tv Service
Cons
  • Lack of responsiveness
Reason of review
Problem with delivery
Review #872025 is a subjective opinion of poster.