1.0
Details
TV in bed room continually having picture freeze Comcast called indicated main box outdated will send new, received new box installed and could not get it to set up Comcast pinged the box a few times still not working said they would have to send tech no charge to me....
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1 comment
Anonymous
#1644421

You will have to get busy in writing -- no more phone calls.

ID
#1468616 Review #1468616 is a subjective opinion of poster.
Service
Comcast Tv Service
Cons
  • Customer representive very deceptive
Reason of review
Deceptive practices
Loss
$140
1.0
Details
My name is Debbie Jay and I need to let everyone out there in TV, cable and internet land know that I was done very wrongly with Comcast and I'm a senior citizen... the same day they hook me up with my cable is the same day my good no problem TV stopped working... My...
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ID
#1455444 Review #1455444 is a subjective opinion of poster.
Service
Comcast Tv Service
Reason of review
Bad quality
Since Comcast replaced set top box video quality has declined. New remote is a piece of junk. Too light to stay on the table. Hard to use due to too many buttons too close together. So touchy just brushing a button put box into odd modes which are difficult to undo....
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ID
#1366472 Review #1366472 is a subjective opinion of poster.
Location
Lombard, Illinois
Service
Comcast Tv Service
Reason of review
Bad quality

Comcast - Very disappointed

1.0
Details
I made a partial payment on my account & spoke to a representative to inform them I would pay the remaining balance the following week & was told my services would not be disconnected & came home that night after work & my services were suspended!! The agent I spoke with obviously lied or didn’t know how to do her job! I will never recommend Comcast / Xfinity to anyone!!!
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ID
#1276590 Review #1276590 is a subjective opinion of poster.
Location
Martinsville, Virginia
Service
Comcast Tv Service
Cons
  • Lying to customers about service problems
Reason of review
Bad quality
1.0
Details
my bill is 50% larger than advertised price 13% for broadcast & sports fee - hey comcast - that's what I pay a monthly contract fee for - for you to broadcast channels and they lie and say it's "Govt required fees" - it's not add taxes and other fees and suddenly your...
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ID
#1166872 Review #1166872 is a subjective opinion of poster.
Service
Comcast Tv Service
Reason of review
Pricing issue
Loss
$500
Preferred solution
Price reduction

Comcast TV service

Have lost services for 6 months with rebooting request ? $20 credit. They Rewired entire house 12/13/2017 inside &!outside Service man left with no service, 6 hour service call. Still major problems. And cannot get a follow up service call for 4 days?
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ID
#1156129 Review #1156129 is a subjective opinion of poster.
Service
Comcast Tv Service
Reason of review
Bad quality

Comcast - Predators

1.9
Details
I turn on my TV, I turn to chanel 909, there is a message stating we are upgrading your service, return later blah blah. I return later same message. (We are upgrading your service.)After spending 2 hours on the phone and numerous unplugs and " we are sending you a boost" etc. This agent puts me on hold for ten minutes returns and says this upgrade is taking away 909, also known as the ID ch. What the ***! They couldn't grandfather me in. Ludacris! Vicious! Money hungry billion dollar business! I'm disgusted and will for the next 6 months do my best to cut the cord and get the *** away from Comcast! The message should have read...we are downgrading your service!
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ID
#1143167 Review #1143167 is a subjective opinion of poster.
Service
Comcast Tv Service
Reason of review
Bad quality
1.4
Details
I don't know if your trying to pad comcast pocketbook by charging a late fee when the payment is there. I've talked to other people who is going through the same problem with comcast that i have with you. Plus you drop channels but raise your prices. What kind of ***...
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2 comments
Pdwarf
#1369934

There's this thing called online bill pay. You might want to check out that state of the art technology.

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ID
#1100935 Review #1100935 is a subjective opinion of poster.
Service
Comcast Tv Service
Reason of review
Pricing issue

Comcast - No closed captions

1.0
Details
Never had closed captions so cannot eatch shows
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ID
#1072139 Review #1072139 is a subjective opinion of poster.
Location
Independence, Missouri
Service
Comcast Tv Service

Comcast sucks

Had comcast internet for about 5 years.39 dollars a month.great. Tried t.v. service for 38 days. Had to call at least 10 times with problems. Said it would be 129.00 a month. First bill 238.00. Canceled t.v. service. Now my internet service suddenly 87.00 a month. I've never been lied to so much. They must train their agents to lie and cheat people.
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ID
#1065888 Review #1065888 is a subjective opinion of poster.
Service
Comcast Tv Service
Reason of review
Pricing issue
1.0
Details
Dear comcast. *** you. Every Tuesday I watch on demand a show that airs new episodes on Monday night. Now I can't watch it on demand this Tuesday night because it's airing again on Friday? *** you. *** you. And oh yea, *** you..
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2 comments
Anonymous
#1362576

to ...gsloco22 we are also tired of haters like you screwing up this country how bout you go away instead!

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ID
#1045155 Review #1045155 is a subjective opinion of poster.
Service
Comcast Tv Service
Reason of review
Bad quality

Comcast - Remote control x1!!! Attention all employees and managers!!!!!!!!!

when watching a movie or a program off of tv lets say Judge Judy. if i wanted to rewind to watch from the begining. the process should be easy just by pressing rewind. iit only goes back 5 minutes not completely back to start of program or any other programs for that fact. if i wanted to watch a program form the start i get only 5minutes of playback not the entire program, or is this not what is supossed to do??? unless you record. let do this: i just got home and missed 10 minutes of NCIS and wanted to rewind program to watch from the strart,but i only get 5 minutes of program not the full 10minutes. get the story now!! someone needs to explain this feature or render it useless!!!
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ID
#1014543 Review #1014543 is a subjective opinion of poster.
Service
Comcast Tv Service

Comcast - XFINITY REDIRECT

1.4
Details
I watch hln and fox news on xfinity they cut off services you use most to incite a call to customer service to tell you you're bill is due "We can extend you're due date the 19th to a new due date the 19th" all the while they express the fact the you owe 131.00$ due on the 19th with no option to talk to an agent! trapped in their automated system and xfinity site doesn't work then they say its you're equipment ARRRRGGGGG I tried all to resolve this issue Comcast knows its practices are unfair cares not about its customers at all . thank you
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ID
#1005860 Review #1005860 is a subjective opinion of poster.
Service
Comcast Tv Service
Pros
  • Broadband
Cons
  • Redirect to force a call
Reason of review
Bad quality
Loss
$130
Preferred solution
Let the company propose a solution

Comcast Tv Service Review

1.8
Details
Thank you christine whitaker for your recent letter announcing once again an increase in prices with a decrease in services (where is channel 6 the station i watched in Lancaster). I hope the salary is worth working for the most hated company in America.
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ID
#983888 Review #983888 is a subjective opinion of poster.
Service
Comcast Tv Service
Reason of review
Pricing issue

Comcast Tv Service Review

1.0
Details
I had comcast in January 2015..i called them to cancel service on this day..they shut of tv.that same day. I asked for a supervisor never got 1 then I was told they dont send boxs So i drove out of way to ups.to send stuff back people there said u will wish u never had them
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ID
#983624 Review #983624 is a subjective opinion of poster.
Service
Comcast Tv Service
Reason of review
Return, Exchange or Cancellation Policy