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1.0
Details
TV in bed room continually having picture freeze Comcast called indicated main box outdated will send new, received new box installed and could not get it to set up Comcast pinged the box a few times still not working said they would have to send tech no charge to me....
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1 comment
Anonymous
#1644421

You will have to get busy in writing -- no more phone calls.

Review
#1468616 Review #1468616 is a subjective opinion of poster.
Service
Comcast Tv Service
Cons
  • Customer representive very deceptive
Reason of review
Deceptive practices
Loss
$140
1.0
Details
My name is Debbie Jay and I need to let everyone out there in TV, cable and internet land know that I was done very wrongly with Comcast and I'm a senior citizen... the same day they hook me up with my cable is the same day my good no problem TV stopped working... My...
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Review
#1455444 Review #1455444 is a subjective opinion of poster.
Service
Comcast Tv Service
Reason of review
Bad quality
Since Comcast replaced set top box video quality has declined. New remote is a piece of junk. Too light to stay on the table. Hard to use due to too many buttons too close together. So touchy just brushing a button put box into odd modes which are difficult to undo....
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Review
#1366472 Review #1366472 is a subjective opinion of poster.
Service
Comcast Tv Service
Reason of review
Bad quality

Very disappointed | Comcast in Martinsville, Virginia

1.0
Details
I made a partial payment on my account & spoke to a representative to inform them I would pay the remaining balance the following week & was told my services would not be disconnected & came home that night after work & my services were suspended!! The agent I spoke with obviously lied or didn’t know how to do her job! I will never recommend Comcast / Xfinity to anyone!!!
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Review
#1276590 Review #1276590 is a subjective opinion of poster.
Service
Comcast Tv Service
Cons
  • Lying to customers about service problems
Reason of review
Bad quality
1.0
Details
my bill is 50% larger than advertised price 13% for broadcast & sports fee - hey comcast - that's what I pay a monthly contract fee for - for you to broadcast channels and they lie and say it's "Govt required fees" - it's not add taxes and other fees and suddenly your...
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Review
#1166872 Review #1166872 is a subjective opinion of poster.
Service
Comcast Tv Service
Reason of review
Pricing issue
Loss
$500
Preferred solution
Price reduction

Comcast TV service

Have lost services for 6 months with rebooting request ? $20 credit. They Rewired entire house 12/13/2017 inside &!outside Service man left with no service, 6 hour service call. Still major problems. And cannot get a follow up service call for 4 days?
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Review
#1156129 Review #1156129 is a subjective opinion of poster.
Service
Comcast Tv Service
Reason of review
Bad quality

Predators | Comcast

2.0
Details
I turn on my TV, I turn to chanel 909, there is a message stating we are upgrading your service, return later blah blah. I return later same message. (We are upgrading your service.)After spending 2 hours on the phone and numerous unplugs and " we are sending you a boost" etc. This agent puts me on hold for ten minutes returns and says this upgrade is taking away 909, also known as the ID ch. What the ***! They couldn't grandfather me in. Ludacris! Vicious! Money hungry billion dollar business! I'm disgusted and will for the next 6 months do my best to cut the cord and get the *** away from Comcast! The message should have read...we are downgrading your service!
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Review
#1143167 Review #1143167 is a subjective opinion of poster.
Service
Comcast Tv Service
Reason of review
Bad quality
1.4
Details
I don't know if your trying to pad comcast pocketbook by charging a late fee when the payment is there. I've talked to other people who is going through the same problem with comcast that i have with you. Plus you drop channels but raise your prices. What kind of ***...
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2 comments
Pdwarf
#1369934

There's this thing called online bill pay. You might want to check out that state of the art technology.

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Review
#1100935 Review #1100935 is a subjective opinion of poster.
Service
Comcast Tv Service
Reason of review
Pricing issue

No closed captions | Comcast in Independence, Missouri

1.0
Details
Never had closed captions so cannot eatch shows
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Review
#1072139 Review #1072139 is a subjective opinion of poster.
Service
Comcast Tv Service

Comcast sucks

Had comcast internet for about 5 years.39 dollars a month.great. Tried t.v. service for 38 days. Had to call at least 10 times with problems. Said it would be 129.00 a month. First bill 238.00. Canceled t.v. service. Now my internet service suddenly 87.00 a month. I've never been lied to so much. They must train their agents to lie and cheat people.
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Review
#1065888 Review #1065888 is a subjective opinion of poster.
Service
Comcast Tv Service
Reason of review
Pricing issue