Product: Comcast Tv Service Clear all filters (213 of 213 reviews match)
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1.0
Details
I am so angry that I have to have Comcast for my service. No matter what you call about, billing, service they jerk you around, raise your billing when you have a 2 year contact to keep your charges the same, then tell you there is no 2 year contract on record for you,...
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Review
#1649474 Review #1649474 is a subjective opinion of poster.
Service
Comcast Tv Service
Cons
  • Terrible service no human no help
Reason of review
Not as described/ advertised
Loss
$150
Preferred solution
Price reduction
Tags
  • rude employee

Comcast - Failure to offer ACC network

1.0
Details
So the NCAA national champion is playing this week and Comcast does not carry the broadcasting network. The new ACC network is not offered by Comcast in much of metro Atlanta. They are losing my business!
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Review
#1636121 Review #1636121 is a subjective opinion of poster.
Service
Comcast Tv Service
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Comcast - They closed all nearby offices

It used to be we could go to close Crampcast offices in person if we had issues with billing or equipment .(I HATE trying to understand non-ENGLISH speaking babble bots) Now we are to drive over 20 miles to get to the closest one. This corporatio needs BUSTED .I have paying so much for services I hardly use .. I hope the go the way of PANAM soon.Hope my tv dies soon, cant afford new one , then I can cancel cable w/o family whine . And NO they wont resolve the issues. They do CHEAP , nothing else matters
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Review
#1555585 Review #1555585 is a subjective opinion of poster.
Service
Comcast Tv Service
Reason of review
Poor customer service
Preferred solution
offer better pricing , reopen stores nearby

Comcast - My Mother

1.0
Details
I e mailed comcast about cable issues. The lengthy e mail response included a sentence that read "SORRY TO HEAR ABOUT YOUR MOTHERS PASSING". What the *** My Mother is 86 and alive. I missed most of the Masters & a portion of the nascar race (I have a fantasy team). My phone service hasn't worked for years & they won't send anyone to check it out. I hate being stuck with Comcast, but competition is coming soon.
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Review
#1514189 Review #1514189 is a subjective opinion of poster.
Service
Comcast Tv Service
Reason of review
Bad quality
1.6
Details
Called Saturday to inquire as to why my bill went up $20.00. Was told we can fix that however did not inform me that I would lose the one station that we watch the most, Discovery ID. Once realized it was gone next day called comcast and was told 'the package you had...
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1 comment
ActualLemur
#1660244

I'm cutting it too. All the reps lie to get you off the phone.

They read from a script and say they cannot do anything and give you another number to call...those people lie and stall you out too.

Worst company I have EVER experienced. I will not recommend this company to anyone.

Review
#1485663 Review #1485663 is a subjective opinion of poster.
Service
Comcast Tv Service
Cons
  • No help for a scewup from cs
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Let the company propose a solution

Comcast in Trenton, New Jersey - Poor customer service

there is poor customer service and poorly trained tech support
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Review
#1483029 Review #1483029 is a subjective opinion of poster.
Service
Comcast Tv Service
I've had to replace several remotes and at least 3 DVR boxes because they started malfunctioning. Each time you have to take a DVR or Modem back it is usually a half hour wait to get to talk to someone. The last time I complained on having to bring back a DVR because...
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Review
#1482818 Review #1482818 is a subjective opinion of poster.
Service
Comcast Tv Service
Reason of review
Damaged or defective
Loss
$200
Preferred solution
Let the company propose a solution
1.0
Details
TV in bed room continually having picture freeze Comcast called indicated main box outdated will send new, received new box installed and could not get it to set up Comcast pinged the box a few times still not working said they would have to send tech no charge to me....
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1 comment
Anonymous
#1644421

You will have to get busy in writing -- no more phone calls.

Review
#1468616 Review #1468616 is a subjective opinion of poster.
Service
Comcast Tv Service
Cons
  • Customer representive very deceptive
Reason of review
Deceptive practices
Loss
$140
1.0
Details
My name is Debbie Jay and I need to let everyone out there in TV, cable and internet land know that I was done very wrongly with Comcast and I'm a senior citizen... the same day they hook me up with my cable is the same day my good no problem TV stopped working... My...
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Review
#1455444 Review #1455444 is a subjective opinion of poster.
Service
Comcast Tv Service
Reason of review
Bad quality
Since Comcast replaced set top box video quality has declined. New remote is a piece of junk. Too light to stay on the table. Hard to use due to too many buttons too close together. So touchy just brushing a button put box into odd modes which are difficult to undo....
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Review
#1366472 Review #1366472 is a subjective opinion of poster.
Service
Comcast Tv Service
Reason of review
Bad quality