Product: Comcast Tv Service Clear all filters (210 of 210 reviews match)
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Comcast - My Mother

I e mailed comcast about cable issues. The lengthy e mail response included a sentence that read "SORRY TO HEAR ABOUT YOUR MOTHERS PASSING". What the *** My Mother is 86 and alive. I missed most of the Masters & a portion of the nascar race (I have a fantasy team). My phone service hasn't worked for years & they won't send anyone to check it out. I hate being stuck with Comcast, but competition is coming soon.
1.0
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Product
Comcast Tv Service
#1514189
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Called Saturday to inquire as to why my bill went up $20.00. Was told we can fix that however did not inform me that I would lose the one station that we watch the most, Discovery ID. Once realized it was gone next day called comcast and was told 'the package you had...
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ActualLemur
ActualLemur

I'm cutting it too. All the reps lie to get you off the phone. They read from a script and say they cannot do anything and give you another number to call...those people lie a...

1.6
Product
Comcast Tv Service
I didn't like
  • No help for a scewup from cs
#1485663

Comcast - Poor customer service

there is poor customer service and poorly trained tech support
Product
Comcast Tv Service
#1483029
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I've had to replace several remotes and at least 3 DVR boxes because they started malfunctioning. Each time you have to take a DVR or Modem back it is usually a half hour wait to get to talk to someone. The last time I complained on having to bring back a DVR because...
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Product
Comcast Tv Service
#1482818
TV in bed room continually having picture freeze Comcast called indicated main box outdated will send new, received new box installed and could not get it to set up Comcast pinged the box a few times still not working said they would have to send tech no charge to me....
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Anonymous
Anonymous

You will have to get busy in writing -- no more phone calls.

1.0
Product
Comcast Tv Service
I didn't like
  • Customer representive very deceptive
#1468616
My name is Debbie Jay and I need to let everyone out there in TV, cable and internet land know that I was done very wrongly with Comcast and I'm a senior citizen... the same day they hook me up with my cable is the same day my good no problem TV stopped working... My...
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1.0
Product
Comcast Tv Service
#1455444
Since Comcast replaced set top box video quality has declined. New remote is a piece of junk. Too light to stay on the table. Hard to use due to too many buttons too close together. So touchy just brushing a button put box into odd modes which are difficult to undo....
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Product
Comcast Tv Service
#1366472

Comcast - Very disappointed

I made a partial payment on my account & spoke to a representative to inform them I would pay the remaining balance the following week & was told my services would not be disconnected & came home that night after work & my services were suspended!! The agent I spoke with obviously lied or didn’t know how to do her job! I will never recommend Comcast / Xfinity to anyone!!!
1.0
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Product
Comcast Tv Service
I didn't like
  • Lying to customers about service problems
#1276590
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my bill is 50% larger than advertised price 13% for broadcast & sports fee - hey comcast - that's what I pay a monthly contract fee for - for you to broadcast channels and they lie and say it's "Govt required fees" - it's not add taxes and other fees and suddenly your...
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1.0
Product
Comcast Tv Service
#1166872

Comcast TV service

Have lost services for 6 months with rebooting request ? $20 credit. They Rewired entire house 12/13/2017 inside &!outside Service man left with no service, 6 hour service call. Still major problems. And cannot get a follow up service call for 4 days?
Product
Comcast Tv Service
#1156129
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