Product: Comcast Tv Service Clear all filters (216 of 216 reviews match)
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Comcast - Bunch of money grabbing thieves

1.3
Details
They can put a message on your screen every night telling you you need new hardware, but when they steal TCM to a sports package, to get more money, it's on your bill in microscopic print. I've had these guys for 35 years and they were "just good enough". Never gave a real care about you as a customer. I've paid 104 per month with 3 TV's for digital starter. Then they took TCM off. I called. They didn't tell me about the package, they said I needed new boxes. I said OK. they shipped me HD boxes and charged me 35 per month more for HD, without approval and without asking. Don't go with these guys unless you have no other choice. they don't care about a 35 year customer they darned sure won't care about a new customer.
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Review
#1680762 Review #1680762 is a subjective opinion of poster.
Service
Comcast Tv Service
Reason of review
Poor customer service
1.0
Details

Update by user Oct 02

Tried to add photos showing calls now system on this site will not let me. Maybe this site is one sided?

Original review posted by user Oct 02

I have called dozens and dozens of times, today I posted Another complaint because it appears the company just decides to close them out just because they cannot...
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Review
#1669963 Review #1669963 is a subjective opinion of poster.
Service
Comcast Tv Service
Pros
  • Xfinity mobile sometimes
Cons
  • Lack of responsiveness
  • Scam seniors
  • Hacking lying deception
Reason of review
Poor customer service
Loss
$500
Preferred solution
Full refund
Tags
  • Retailing
  • Subscriber Agreement
  • Installing Without Authorization
  • Class State Actions

Comcast - Horrible I have called many times to correct

1.0
Details
Comcast - Horrible I have called many times to correct
Comcast - Horrible I have called many times to correct
Comcast - Horrible I have called many times to correct
Comcast - Horrible I have called many times to correct
Comcast - Horrible I have called many times to correct
Comcast - Horrible I have called many times to correct
Comcast - Horrible I have called many times to correct
Comcast - Horrible I have called many times to correct
Comcast - Horrible I have called many times to correct
Comcast - Horrible I have called many times to correct
I have listed two things on here regarding my issues with Comcast. It appears that they have been removed only because I haven’t called again recently. I quote the words recently. Therefore I am listing or taking photos of all of the calls that I made to them going back to September 2018 to prove I have called I don’t wanna call again I want this fixed I want to have a credit for the balance you show owing and no more bills no more calls ended. If this affects The Xfinity Mobile which it appears you’re already trying to change the settings again on my phone without my permission that will have to be addressed again as well.
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Review
#1669942 Review #1669942 is a subjective opinion of poster.
Service
Comcast Tv Service
Pros
  • When it works right
  • Thank
Cons
  • Instead they sent it to collections
  • Answers and attitude from reps
  • Total lack of customer service
Reason of review
Not as described/ advertised
Loss
$500
Preferred solution
Full refund
Tags
  • Retailing
  • Subscriber Agreement
  • Monoploly
  • Xfinity Mobile Held Hostage
  • Changing Cell Service
1.0
Details
I am so angry that I have to have Comcast for my service. No matter what you call about, billing, service they jerk you around, raise your billing when you have a 2 year contact to keep your charges the same, then tell you there is no 2 year contract on record for you,...
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2 comments
Anonymous
#1754396

Agreed

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Review
#1649474 Review #1649474 is a subjective opinion of poster.
Service
Comcast Tv Service
Cons
  • Terrible service no human no help
Reason of review
Not as described/ advertised
Loss
$150
Preferred solution
Price reduction
Tags
  • rude employee

Comcast - Failure to offer ACC network

1.0
Details
So the NCAA national champion is playing this week and Comcast does not carry the broadcasting network. The new ACC network is not offered by Comcast in much of metro Atlanta. They are losing my business!
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Review
#1636121 Review #1636121 is a subjective opinion of poster.
Service
Comcast Tv Service
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Comcast - They closed all nearby offices

It used to be we could go to close Crampcast offices in person if we had issues with billing or equipment .(I HATE trying to understand non-ENGLISH speaking babble bots) Now we are to drive over 20 miles to get to the closest one. This corporatio needs BUSTED .I have paying so much for services I hardly use .. I hope the go the way of PANAM soon.Hope my tv dies soon, cant afford new one , then I can cancel cable w/o family whine . And NO they wont resolve the issues. They do CHEAP , nothing else matters
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Review
#1555585 Review #1555585 is a subjective opinion of poster.
Service
Comcast Tv Service
Reason of review
Poor customer service
Preferred solution
offer better pricing , reopen stores nearby

Comcast - My Mother

1.0
Details
I e mailed comcast about cable issues. The lengthy e mail response included a sentence that read "SORRY TO HEAR ABOUT YOUR MOTHERS PASSING". What the *** My Mother is 86 and alive. I missed most of the Masters & a portion of the nascar race (I have a fantasy team). My phone service hasn't worked for years & they won't send anyone to check it out. I hate being stuck with Comcast, but competition is coming soon.
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Review
#1514189 Review #1514189 is a subjective opinion of poster.
Service
Comcast Tv Service
Reason of review
Bad quality
1.6
Details
Called Saturday to inquire as to why my bill went up $20.00. Was told we can fix that however did not inform me that I would lose the one station that we watch the most, Discovery ID. Once realized it was gone next day called comcast and was told 'the package you had...
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1 comment
ActualLemur
#1660244

I'm cutting it too. All the reps lie to get you off the phone.

They read from a script and say they cannot do anything and give you another number to call...those people lie and stall you out too.

Worst company I have EVER experienced. I will not recommend this company to anyone.

Review
#1485663 Review #1485663 is a subjective opinion of poster.
Service
Comcast Tv Service
Cons
  • No help for a scewup from cs
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Let the company propose a solution

Comcast in Trenton, New Jersey - Poor customer service

there is poor customer service and poorly trained tech support
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Review
#1483029 Review #1483029 is a subjective opinion of poster.
Service
Comcast Tv Service
I've had to replace several remotes and at least 3 DVR boxes because they started malfunctioning. Each time you have to take a DVR or Modem back it is usually a half hour wait to get to talk to someone. The last time I complained on having to bring back a DVR because...
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Review
#1482818 Review #1482818 is a subjective opinion of poster.
Service
Comcast Tv Service
Reason of review
Damaged or defective
Loss
$200
Preferred solution
Let the company propose a solution