Comcast - Down wire

down wire in yard of residence

User's recommendation: awful.

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ID
#2039524 Review #2039524 is a subjective opinion of poster.
Service
Comcast Tv Service
Preferred solution
get wire out of yard

Comcast - Chanel’s not working

1.0
Details
This is *** *** Your *** automated system just spins me until I give up. I want to talk to a HUMAN!!! It never gives an option or if it did or dose it just spins me back into the *** automated system... I have your service. Tv screwed up for 2 days if my bill was late for 2 days there would be extra charges. so now credit my accnt for 2 days for service not working!!!!

User's recommendation: Go wit direct tv.

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ID
#2030602 Review #2030602 is a subjective opinion of poster.
Service
Comcast Tv Service
Pros
  • Personal customer service
  • Good customer service in response that they have control over
  • Service reliability
Cons
  • Getting disconnected not talking directly to agent

Comcast - My tv isn't working

5.0
Details
My tv is not working . Code 340
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ID
#2014187 Review #2014187 is a subjective opinion of poster.
Location
Bensalem, Pennsylvania
Service
Comcast Tv Service

Comcast - Tv doesn’t work

1.0
Details
Still not working customer service cant fix anything been going on for two days and i still have to pay my bill but get fraud out of service

User's recommendation: Customer service doesn’t help.

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ID
#1860667 Review #1860667 is a subjective opinion of poster.
Location
Gadsden, Alabama
Service
Comcast Tv Service
Pros
  • Internet
Cons
  • Service given to customer
Loss
$260
Preferred solution
Full refund

Comcast - Service issue

My service tv and internet are not working. Terrible service since I have been in this house. Horrible.

User's recommendation: Do not use comcast.

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ID
#1856943 Review #1856943 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania
Service
Comcast Tv Service
Preferred solution
Deliver product or service ordered

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Verified Reviewer

Comcast - TV connection

2.2
Details
I know during this time of pandemic there were longer wait times to get a call back from a customer service rep but I waited an hour and a half for a call back before calling back myself and then waited on hold for another thirty minutes before I got to speak to someone. I was helping my 80yr old mother at her home with her tv problem. As I am writing this review I recieved the original call back I requested 6 hours ago. Not a happy customer. 6 hours is a little bit long to wait.
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ID
#1854324 Review #1854324 is a subjective opinion of poster.
Location
Rockville, Maryland
Service
Comcast Tv Service

Comcast - Cable box issues

1.0
Details
My cable box is not working I called yesterday with no resolution. I have been on hold for over 2 damn hours & got hung up on the first time! This is completely RIDICULOUS!
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ID
#1852740 Review #1852740 is a subjective opinion of poster.
Service
Comcast Tv Service

Comcast - My TV is not getting good signal signal

4.2
Details
First off, I was NOT a pissed customer. The gentleman that I talked with was very good and very patient. I would deal with him anytime. Please take me off the posted list. Thanks
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ID
#1849980 Review #1849980 is a subjective opinion of poster.
Service
Comcast Tv Service
Pros
  • Good reception

Comcast - Cannot get a picture on the TV it keeps saying please give us a minute

1.0
Details
This happens every morning and I am very upset about this issue.

User's recommendation: Would not recommend.

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ID
#1847881 Review #1847881 is a subjective opinion of poster.
Service
Comcast Tv Service

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Comcast reviews

Comcast - Didn’t fix the problem

I added a few channels to my tv on Friday I'm getting charged for it but it's not available on my cable
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ID
#1847859 Review #1847859 is a subjective opinion of poster.
Location
New Egypt, New Jersey
Service
Comcast Tv Service

Comcast - Downgrade TV

3.8
Details
Do down degrade my TV my bill because of its corner virus
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ID
#1847219 Review #1847219 is a subjective opinion of poster.
Location
Minersville, Pennsylvania
Service
Comcast Tv Service
Preferred solution
Let the company propose a solution

Comcast - Box not working

4.0
Details
Technician is coming tomorrow. Can't change channels the world health organization and the CDC has previously been very clear they do not recommend them for the general public to protect however they are to prevent
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ID
#1844967 Review #1844967 is a subjective opinion of poster.
Service
Comcast Tv Service

Comcast - End temporary cable hookup

I still am not getting any of the upper channels like CNN MSNBC ESPN etc. any help would be appreciated
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ID
#1844085 Review #1844085 is a subjective opinion of poster.
Location
Germantown, Maryland
Service
Comcast Tv Service

Comcast - Poorest customer service I have ever experienced

1.0
Details
I made the mistake of signing on to a 7 day trial. But the make it impossible to get it cancelled. They put me on hold for 90 minutes and their chat line is a freaking joke! I believe their intent is for you to give up and just let it go. I cannot wait to dump these guys. If you watch any channel with any frequency they pull it off your list and want you to pay for it. THEY EVEN PULLED MY RELIGIOUS CHANNEL OFF AND REQUIRED A PAYMENT TO WATCH IT. THEY EVEN CHARGE YOU A TRUMPED UP $8 MONTHLY ON A SPORTS CHANNEL YOU NEVER SIGNED UP FOR AND WILL NOT REMOVE IT. I HAVE HAD SERVICE PEOPLE HERE AROUND 5 TIMES IN A 60 DAY PERIOD.

User's recommendation: Do not sign up.

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ID
#1843090 Review #1843090 is a subjective opinion of poster.
Service
Comcast Tv Service
Cons
  • Service and honest billing practices
Loss
$6
Preferred solution
Take care of customer service issues. Plain and simple. Dont jerk me around.

Comcast - Paying monthly service for sports package....but no sports due to corona virus

Will we be credited, for paying for nothing. Thanks
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ID
#1841860 Review #1841860 is a subjective opinion of poster.
Service
Comcast Tv Service
Preferred solution
Price reduction