Product: Comcast Tv Service Clear all filters (0 of 204 reviews match)
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I don't know where to start. i'm waiting for them to arrive ...again. Customer service is nonexistent. They are robots who just say what they think you want to hear and then nothing happens. I have the TV and the equipment, but NO service!!!
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Anonymous
Anonymous

*** on tom karinshak vice president of Comcast customer support center. Hey tom while I wait for over a week to get a technician to arrive to fix the cable issue why don't yo...

Product
Comcast Tv Service
#646670
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Comcast - Unbelievable customer service

They guarantee to be there at a certain time for your appointment. Well, they were working on my cable and when he found the job was going to take longer than expected he told me I had to schedule another appointment because he had to go to his next appointment. I asked him to put it back the way it was so I could at least watch TV and he said he couldn't because he cut the cable and it has to be rewired. Now it's another week before I get an appointment and no TV for a week. Astounding.
Product
Comcast Tv Service
#643863
I called Comcast tech support and was informed that they were having a large volume of callers and would call me back in 16-25 minutes. Over four hours later, about 15 minutes after our cable service had been restored I finally received my callback from Comcast. At...
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1.9
Product
Comcast Tv Service
I didn't like
  • Cost of tv service
  • Monopoly of market
#630370
X1 installed Nov 2014 , not working right day 1 , everyday have to recycle power to boxes , also voices are not synced , looks like old 70s martial arts movie, called multiple times , got to busy to call near xmas , finally called tech came out replaced box couldn't...
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1.0
Product
Comcast Tv Service
I liked
  • Old comcast
I didn't like
  • Customer service
  • Being lied to
  • Price
#617504

Offered us for $3.00 more a month a bunch of extra channels. So guy comes over to install this box which would allow us these channels and said it was no charge. We got out bill and they charged us an additional $63.00 for this so called free box. After 3 hours on teh...
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1.2
Product
Comcast Tv Service
#600619
As I mentioned in an earlier post, just getting the correct equipment and then getting the equipment to work was a nightmare. Then I found out that Comcast had given me the wrong remote which would not work with my TV. Once service finally started, I was quoted one...
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1.0
Product
Comcast Tv Service
I didn't like
  • Customer service or charges
#588566
My email to Comcast- You have the absolute worst customer service. After having trouble in the past I was wary of the service call I had scheduled today and called to verify all was set. Yep, I was told they would be here. After the tech didnt show up during my...
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Product
Comcast Tv Service
I didn't like
  • Customer service
#587428
living on an income of $1500 a month & you take away channel 9& you leave us with old movie channels shopping & commercial channels really ? no weather channel for emergency updates either also your customer service are in the phillipines how come you dont...
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Product
Comcast Tv Service
#572614
Very poor service. I would think twice before subscribing to comcast.
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Anonymous
michael

I have the same exact story as you do with the install, the difference was I was told I was getting the new stat of the art X-1 that I would not be charged for...Guess what? w...

1.0
Product
Comcast Tv Service
#554575
I AM A NEW CUSTOMER. LIKE OTHER CABLE COMPANIES, I WAS OFFERED HBO AND MOVIE CHANNELS FOR 3 MONTHS FREE. (NOT EVEN A BIG DEAL) I CALLED THEM TO ASK THEM WHY I HAVENT GOTTEN IT, AND THIS RUDE, NASTY GIRL ASKED ME "WHO TOLD YOU WE HAVE THAT OFFER" I SAID, I WAS OFFERED...
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1.0
Product
Comcast Tv Service
#554570