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Comcast Tv Service Review

1.0
Details
I was informed by one of the agents that on demand was where you go and catch up on movies that you missed I was trying to watch a movie and is charging me $16. 99 you guys are a total rip-off the service is horrible your workers are always apologizing you want your money Faithfully but your service is unfaithful.
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Author
Location
Houston, Texas
Service
Comcast Tv Service
Reason of review
Pricing issue
Review #842803 is a subjective opinion of poster.
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Comcast Tv Service Review

Very high and post to have 200 dollar credit but they rsise MY cable Bill fron 99 dollar TO 246 dollar do there with MY 200 dollor plus some
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Author
Location
Mckenna, Washington
Service
Comcast Tv Service
Reason of review
Pricing issue
Review #840302 is a subjective opinion of poster.
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Comcast Tv Service Review

1.0
Details
I was acomcast for over 25 years pissed off was paying. 20 dollars. A month for cable now over 150 a fucmin month. And paying 4 dollars a month for 3 boxes for the tv. And. Ten dollars a month for mot why do we have to rent them. With in a year we can buy them. That can go *** them self
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Author
Location
Vineland, New Jersey
Service
Comcast Tv Service
Reason of review
Problems with payment
Review #808323 is a subjective opinion of poster.
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Comcast - Tv Service Review from Stoneham, Massachusetts

1.8
Details
Whenever I turn on the TV - it seems as though the cable always seems not work. I get the error code "RDK-03032" and I am unable to change the channel until the cable returns. When I call Comcast customer service - they go through all sorts of questions and go to reset the box. Why does the box need to be reset (what seems to be weekly?) The C.S. rep says "well, maybe the daily update didn't take" That doesn't make sense now, does it?
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Author
Location
Stoneham, Massachusetts
Service
Comcast Tv Service
Reason of review
Bad quality
Review #802419 is a subjective opinion of poster.
1 comment
1) This online site name for one. Pissedconsumer.com. Why not say customer complaints which is a lot less offensive. 2) You gave me 300 channels when I regularly watch 5 channels. You are giving the consumers and charging them for what they don't want and that is...
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Anonymous
#1117458

I agree, we changed to AT&T when we moved, with Comcast for over 37yrs, no discount, deals, had to get a land line didn't want that just to get a better price, it's insane wha...

Author
Location
West Roxbury, Massachusetts
Service
Comcast Tv Service
Reason of review
Problems with payment
Review #797188 is a subjective opinion of poster.
0 comments
2.0
Details
My tv freezes all the time. I am paying a fee each month to keep things running smoothly. I called today to ask a technician to come out and check the tv and box. The man I talked with in "Customer Service" went over some things with me. He said that if they sent...
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Author
Location
Germantown, Tennessee
Service
Comcast Tv Service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #792139 is a subjective opinion of poster.
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Comcast - Complaint Customer Service on Phone for Residential Problem

2016-2-10 I was moved or called three Comcast phone representatives re cable TV problems. All were well spoken and polite, 2 from Texas, one from NY (all women) in 1 hour 30 minutes of my day nothing re my TV Cable service could be resolved. I find this typical of phone interaction in the category of VERY poor service. When #2 service rep dropped my call she did not reach me on mobile or home phone Residential customer Boston Waterfront Female Professional Tech Savvy
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Author
Location
Charlestown, Massachusetts
Service
Comcast Tv Service
Reason of review
Poor customer service
Review #787282 is a subjective opinion of poster.
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Comcast - Tv Service Review from Augusta, Georgia

They suck, they have replaced the box, cables, splitters inside and out to the pole. It got worse, the last guy said the wire at the pole was damaged and needs to be replaced. That was 38 days ago. Now they added HD function for $9.95 a month on my service back billed me for two month and never gave me a DVR set HD box. This kind of *** has been going on for 5yr. It's the new TV not the service the first guy said.Really
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Author
Location
Augusta, Georgia
Service
Comcast Tv Service
Reason of review
Poor customer service
Review #786337 is a subjective opinion of poster.
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Comcast - Tv Service Review from Front Royal, Virginia

1.0
Details
Had the self install kit sent to me and it would not work when i hooked it all up, waited 4 days for tech to come figure out the problem and once he did and got it working he said before he left that the box in my room wouldn't probably work properly and if not to take it back and trade it out, so needless to say it kept freezing up so i took it back and traded it out and even the new box did the same thing called him back out here and there were loose connections that he left loose on his first visit. So now, even the 2nd box is freezing up as well as another box in the 2nd bedroom and upon texting him this morning he says trade them in, NO i went to the office and scheduled an appointment for him to come FIX the problem! I pay 155$ per month 4 service i want it to work properly i dont want to deal with this *** all the time. No wonder Direct TV is #1 in TV sales. Thinking i may go bk to them.
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Author
Location
Front Royal, Virginia
Service
Comcast Tv Service
Reason of review
Bad quality
Review #783456 is a subjective opinion of poster.
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Comcast - Tv Service Review from Boston, Massachusetts

When my service became interrupted I called Comcast and spoke to an agent and let her know what was going on and in return this agent was ignorant disrespectful and didn't know how to talk to customers I'm so pissed off that I pay all this money for this service and I have to listen to some *** talk to me the way that she did she blatantly lied to me about the situation in my bill and told me that I had to pay her over the phone and when I told her that I didn't want to pay the 599 just to speak and pay a bill over the phone she told me that I have to and if I do with through the automated machine I have to pay it anyway no I don't know what's going on but that's totally unacceptable to me I'm a single father of two kids I work hard I try to keep up with all my bills and then the cable bill comes in and it's through the roof the prices that you charge ridiculous and then when you go on demand you have to pay for every TV show anyway you should be ashamed of yourself. This company is nothing but signs of corporate greed taken from middle class America and taking every cent that you possibly could with no disregard for anybody's family
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Author
Location
Boston, Massachusetts
Service
Comcast Tv Service
Reason of review
Poor customer service
Review #773536 is a subjective opinion of poster.