Comcast - TCM STATION

Just raised our package $10. two weeks later removed TCM and apparently for $9.95 we can have it back . PISSED IN PALOS.
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2 comments
Anonymous
#1783273

In San Francisco area they want $12.99 for the Package that now has TCM. They are getting rid of STARZ completely in 2020 in favor of THEIR Comcast owned EPIX channel which is 40% public domain film found free on any free streaming service.

Anonymous
#1787584
@PissedConsumer1783273

AND , as of December 20th it's going up more......... you'll get a list of the changes and charges with the December bill. Indie channel and Retro gone as of today, December 10th , now only available with a voice remote .which I do not have.

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ID
#1680257 Review #1680257 is a subjective opinion of poster.
Location
Worth, Illinois
Service
Comcast Tv Package
Pros
  • Service technicians are good
Cons
  • Tcm

Comcast - Removal of network

4.2
Details
Have had fairly good service and programming until yesterday when they removed TCM network to Sports pkg so you have to buy the pkg to get the network back. Had no warning, it was just gone.
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1 comment
Kevina
#1761076

Same thing happened to us!! Outrageous, they already charged more for TCM and now they are doing it again!!

We upgraded to a faster speed and specifically asked if HBO and TCM would not be affected. HBO went away immediately and we didn't complain. Now they want $10 more for a SPORTS package???

They even call it sports and entertainment. I am so pissed off right now!!!

ID
#1678037 Review #1678037 is a subjective opinion of poster.
Location
District 3, Mississippi
Service
Comcast Tv Package
Pros
  • Internet service
  • Comcast tv
  • Helpful with trouble shooting technical isssues
Reason of review
Access/ activation issues
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details
I signed a contract with them in February. They removed some of the channels, that were agreed to. They also charge me the fraudulent sports fee. Comcast told me it was a government fee. I found out through class action lawsuits, it’s not a government fee of any type....
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2 comments
Anonymous
#1764535

Comcast is a blood sucking pariah. Streaming services will eventually be the end of cable.

Can’t happen fast enough!!

Write to VP and complain to state agencies. Drop them and go antenna...

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ID
#1670418 Review #1670418 is a subjective opinion of poster.
Location
Dover, Delaware
Service
Comcast Tv Package
Reason of review
Not as described/ advertised
Preferred solution
Court/FTC/fcc

Comcast - ACCN NETWORK

Comcast has had since August 2019 to PAY and SIGN a contract with the ACCN Network. BOD's and Executives need to WAKE UP to avoid losing existing paying customers. College Football in the South is like the American Flag in the U.S. It's a NO BRAINER - Make it Happen Folks!!!
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ID
#1654674 Review #1654674 is a subjective opinion of poster.
Service
Comcast Tv Package
Pros
  • Helpful with trouble shooting technical isssues
Cons
  • Lack of accn network due to not signing contact
Reason of review
Provide the ACCN Network
Preferred solution
Let the company propose a solution

Comcast - Forced to Pay for Upgrade to Keep TCM Channel

1.0
Details
Effective October 10, 2019, TCM will NO LONGER be available to those paying for the Digital Preferred Package. Consumers will have to upgrade and pay more for the Sports Entertainment Pkg to still be able to view it. Now all you lucky consumers who pay for Digital Preferred are not getting a reduction in price because you are losing this channel. Comcast is more than happy to charge you the same inflated rate for less channels. This has happened before and Comcast will continue to do this. Wise up People!
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ID
#1644490 Review #1644490 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania
Service
Comcast Tv Package

Comcast - Increasing bill

In May 2019 I dropped my movie package with Comcast trying to save money. I am so confused by the billing since then. I was charged one time fees and I don't know what fees. It is August 2019 and my bill is $1 more than it was BEFORE I canceled the extra movie channels. Customer service sucks. I was told to switch to Roku if I wanted to save money!!
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ID
#1624088 Review #1624088 is a subjective opinion of poster.
Service
Comcast Tv Package
Pros
  • All show i like in one place
  • Internet speed
Cons
  • Rip off
  • No attempt to please us
  • Monthly pricing
Reason of review
Charges are a rip off
Loss
$10
Preferred solution
Price reduction

Comcast - Garbage

1.0
Details
Constant price hikes. Took away Cinemax after I paid to upgrade to a bundle that included. Told me as part of their agreement they can make channel lineup changes and I can’t break agreement. But I’m welcome to buy Cinemax back for $12 a month. They replaced it with their own *** channel called hitz. Garbage would complain about how bad this company smells.
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ID
#1621166 Review #1621166 is a subjective opinion of poster.
Location
Clinton, Louisiana
Service
Comcast Tv Package
Reason of review
Poor customer service
Loss
$144
Preferred solution
Price reduction
1.0
Details
Comcast recently is breaking their contacts with all their subscribers. This past week anyone who has a contract that they must follow has lost the Cinemax channels. Currently they are now making you subscribe to channels you are already paying for in your package...
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ID
#1606682 Review #1606682 is a subjective opinion of poster.
Location
Saint Clair Shores, Michigan
Service
Comcast Tv Package
Cons
  • Constant contract breaking and terrible service
Reason of review
Not as described/ advertised
Preferred solution
Deliver product or service ordered

Comcast - No channels

1.0
Details
For the past month channels, especially TCM, just freeze and drop out. Supposed to be available shortly. Two hours later still not fixed. Supposedly fixed music channels. Nope. These guys are gone. So fed up.
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ID
#1580396 Review #1580396 is a subjective opinion of poster.
Service
Comcast Tv Package
Pros
  • Old comcast
Cons
  • Management avoids resolving issues
Reason of review
Access/ activation issues
Preferred solution
Deliver product or service ordered

Comcast - Why does the government let them raise their bill every month or so

1.1
Details
they make you a"deal" . 'Give up your HBO and we will lower your bill $20." But 2 months later , the HBO is still off and the bill goes up again about $20. No wonder they own big buildings . Total scam . This is the kind of thing the government should control
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ID
#1572704 Review #1572704 is a subjective opinion of poster.
Location
Brick Township, New Jersey
Service
Comcast Tv Package
Pros
  • Programming
Cons
  • Deceptive billing
Reason of review
Poor customer service
Loss
$240
Preferred solution
Price reduction

Comcast - Fraudulent increased billing

1.8
Details
One year after switching from Direct Tv to Xfinity, my bill started to increase monthly. What was $124 in April is now $169 monthly. They are claiming my package was all based upon introductory prices, but that is news to me. I would have asked what the future billing would be had I known that. At NO time was I informed that the home phone and the digital preferred package would increase monthly between April and June billing. This is fraud and it is also a very ill-advised attempt at duping customers. We need a class action.
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ID
#1558683 Review #1558683 is a subjective opinion of poster.
Service
Comcast Tv Package

Comcast - Requirement to Bundle channels

Comcast continues to require buyers to purchase bundles of channels. In this way they subsidize liberal fake news channels such as CNN. For instance , Per TVNewser, here are the raw demo numbers from last week: Cable News Average Audience (Adults 25-54) Fox News: Prime Time (341,000) and Total Day (213,000) MSNBC: Prime Time (215,000) and Total Day (113,000) CNN: Prime Time (178,000) and Total Day (126,000) CNN averaged a pathetic and humiliating 726,000 primetime viewers and only 531,000 in total day. This is no anomaly and has nothing to do with a slow news week. 89.5 million people who do not watch CNN are still subsidizing all this hate and bigotry due to this practice. I do not want to subsidize this hateful channel. This money is propping up a propaganda machine! Stop the madness...
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ID
#1558236 Review #1558236 is a subjective opinion of poster.
Location
Ann Arbor City, Michigan
Service
Comcast Tv Package
Reason of review
choice of channels
1.5
Details
Called Saturday to inquire as to why my bill went up $20.00. Was told we can fix that however did not inform me that I would lose the one station that we watch the most, Discovery ID. Once realized it was gone next day called comcast and was told 'the package you had...
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1 comment
Nikita Z
#1660244

I'm cutting it too. All the reps lie to get you off the phone.

They read from a script and say they cannot do anything and give you another number to call...those people lie and stall you out too.

Worst company I have EVER experienced. I will not recommend this company to anyone.

ID
#1485663 Review #1485663 is a subjective opinion of poster.
Service
Comcast Tv Package
Cons
  • No help for a scewup from cs
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Let the company propose a solution
2.2
Details
I have been on the phone for three hours , being hung up on , calling back . Asking for a supervisor , put on hold only to have no one return . My year long agreement, not a contract , expired , and now I am being billed 280 a month . I am on Disability , my whole...
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2 comments
Anonymous
#1626351

Forty dollars and you're QUOTE : "so mad I can't even think" ? You won't solve problems that way.

I have had serious mental illness problems in the past and that's one of the symptoms I had to get past with treatment and counseling. You need to keep your mind clear and act accordingly. You'll get better results and feel better too.

My blind rages were scary as possible and easily triggered. You'll just get worse if you don't get some help and probably end up hurting those about whom you care.

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ID
#1444257 Review #1444257 is a subjective opinion of poster.
Service
Comcast Tv Package
Cons
  • Reps who have no idea what they are doing and not helpful at all
Reason of review
Poor customer service
Loss
$40
Preferred solution
Let the company propose a solution
comcast is ripping people off and needs to be investigated there messing with peoples cable and charging for channels they dont want they trick me into a contract and they wont let me go to basic cable.
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1 comment
Anonymous
#1633018

comcast is ripping people off and needs to be investigated there messing with peoples cable and charging for channels they dont want they trick me into a contract and they wont let me go to basic cable/ The new office at the Methuen Loop Mall is the worse in customer service. The assistant told me that I had 90 day to return to my previous plan that I was paying 90 dollar.

I asked about the programs that used a remote to talk. She told me that this new program will gave more channels in addition with the one I already had. It was all lies. She gave me a bunch of channel that nobody sees.

I took away the latinos channels that I really see. And give a new plan that cost me 60 more dollar per month. But, the most low strategy was telling me that I was able to return before 90 days.

After less than week, when I told her that I want my previous plan. he told me that Comcast was no longer offering the plan, and I have to stay with the plan or pay more than 200 hundre dollar to have the channels I had before.( I was paying 90 a week before).

ID
#1440240 Review #1440240 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Service
Comcast Tv Package
Reason of review
Poor customer service
Preferred solution
would like basic cable