Product: Comcast Tv Package Clear all filters (57 of 57 reviews match)
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1.3
Details
Comcast contacted me. Told me they would save me money without me losing any of my channels and without a 24-month term contract. They claimed that since I had changed from a rented modem to my own modem for Internet that the voice service I had never used in my triple...
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Review
#1312906 Review #1312906 is a subjective opinion of poster.
Service
Comcast Tv Package
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
We decided to give Comcast a chance again because of a good package deal that was to be locked in for two years two months into the deal they raise the rate nine dollars now six months later they took seven channels that we watch all the time away, said we changed our...
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1 comment
Anonymous
#1494248

I hear that!$80 became 95 then two months later became 107. No reasons given.

No reply to email about it. Email that is on their servers that I pay for with my account.Slime!

Review
#1272734 Review #1272734 is a subjective opinion of poster.
Service
Comcast Tv Package
Reason of review
Not as described/ advertised

Comcast in Salisbury, Maryland - Poor Marketing Strategy

1.0
Details
Once again Comcast is making an attempt to get more money from African American customers. In order to get more money Comcast has put OWN and TVOne into a more expensive package. I'm done!!! I can't believe the tactics used by cable companies when the Fire Stick and Roku works just as well if not better than cable. I don't want anything for free but let's not change up in the middle of the game when consumers have other options. They'll get no more money from me.
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Review
#1260578 Review #1260578 is a subjective opinion of poster.
Service
Comcast Tv Package
Reason of review
Pricing issue
1.0
Details
I have been dealing with Comcast for three months. Over issues regarding public broadcasting service channels. In Minneapolis Minnesota three of the PBS stations are considered premium. In order to receive them you must pay an additional $10 a month. Within a year or...
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Review
#1212667 Review #1212667 is a subjective opinion of poster.
Service
Comcast Tv Package
Reason of review
Bad quality
2.1
Details
I have been a Comcast customer for over 7 years the only reason i remain one is because they are the only available service in my area or else i would have canceled my account years ago. Each and every month i have the need to call them regarding my bills .a package...
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Review
#1207434 Review #1207434 is a subjective opinion of poster.
Service
Comcast Tv Package
Pros
  • Nightmare
Reason of review
Pricing issue
Preferred solution
Price reduction
1.7
Details
The prices keep going up!The price on rental equipment that was initially free is at a rediculously high monthly price. Everytime I look a channel I used to watch disappears off my package and moves to a more expensive pacakge and that happened during the two year...
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1 comment
Anonymous
#1554365

I totally agree. If you have a contract aren't they reniging if they remove channels?

My 2 year contract just ran out and bill went up to over $180.00!! I can't afford that!

I have been on the phone with wife over 5 hours in the past 2 weeks and they keeping wiring me awful prices and then add in over 50.00 in fees and taxes. There should be some recourse!!

Review
#1190485 Review #1190485 is a subjective opinion of poster.
Service
Comcast Tv Package
Reason of review
Pricing issue

Comcast - On demand service a disgrace

2.3
Details
We pay for on demand, but often get spotty availability for a program that should be on demand. Sometimes an episode or 2 or 3 are skipped and you can only access a much further into the season episode Now you can see where you can PURCHASE an episode but they don't allow you to view that same episode which is part of your plan. EG 90 Day Fiance. I can buy it, but can't view it today until Comcast decides I am allowed to view my free on demand episode. I have been told it's the network not releasing the episodes, but I know that almost all the time it is Comcast not putting the episode up. And btw Comcast, you should really look at who puts up the episodes and how they summarize. Not well summarized with mistakes! If any other business ran the way Comcast is run, it would have to close down. Because often it is the only choice for CABLE then it's who really cares about you, the one who needs us.
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Review
#1134858 Review #1134858 is a subjective opinion of poster.
Service
Comcast Tv Package
Reason of review
Not as described/ advertised
I went online to Chat on the Comcast website and subsequently met face to face with Comcast rep to discuss installing Comcast TV cable...no other services. I was quoted a price for Comcast Digital Preferred TV. In addition to the base price for the 220 channels, there...
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1 comment
Anonymous
#1554367

Comcast is horrible!! I am a single retired woman and my xfinity package just went up to $180.

I called and cancelled it all. Then had 2nd thoughts and called to just get internet only. Was offered a total package for $94.99 with home phone and all taxes and fees included. I accepted!

Now they can't find any documentation and I've talked to many people there in last few days to get them to listen to that conversation that they recorded and agree that it was a verbal contract. Each person takes so much time.

Asking my name., Address, what services i like...bullshit stuff and I've spent hours on the phone with them. Now they say it will take maybe 5 days to review that call and get back to me.

Review
#1114627 Review #1114627 is a subjective opinion of poster.
Service
Comcast Tv Package
Reason of review
Pricing issue

Comcast - Left arm and leg for EPL Futbol!

Really NBC! Now you charge extra to watch EPL action!! Not is not enough that I already pay top dollar for my sports package, now I have to pay extra to buy an app to watch Manchester United play??!! In the meantime, ESPN & FoxSportsGo app is free, allows chrome play, and lets you watch replay games for free! Freakin capitalist! just like a big corp, suck the little people dry to feed the beast.
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Review
#1104863 Review #1104863 is a subjective opinion of poster.
Service
Comcast Tv Package
Reason of review
Problems with payment

Comcast pulled my credit

1.0
Details
I was having trouble with my service (many of the channels were not working) Per my request, my Comcast service was to be disconnected Friday, 7 July. I was away for the holiday weekend and returned Wednesday. 5 July with my family. I assumed, my cable wasn't working. I called to have them send a signal and learned my service was disconnected. This was Comcast's error. In order to have my service restored she needed to run my credit. Why if it was it was disconnected early did they have to pull my credit to restore it? I asked to speak to a manager. None was available. While still making my inquiry, I was told my credit was approved. Wonderful, I was purchasing a new vehicle that weekend. With this action, I am now not able to. I also learned the second box in my home had not been activated for months yet I have still been changed. The week after the service man came to check my service and restore the channels. I learned the second box was not activated. The channels were restored after the service man left my home. I have now received my new bill to find out I have been charged for a starter kit. A starter kit that was not needed and returned to the Xfinity store unopened. Thank God I requested a receipt showing the box was unopened. I have had it. No apology, no credit. Just one issue after another. Comcast services are awful and some of their customer service rep is worse!
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Review
#1085234 Review #1085234 is a subjective opinion of poster.
Service
Comcast Tv Package
Cons
  • Disregard for their customers
Reason of review
Order processing issue
Loss
$50
Preferred solution
Let the company propose a solution