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Verified Reviewer

Comcast - Because I need to to talk to someone

They took money from my account without my knowledge.

User's recommendation: Do not ever use!!!!!

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ID
#1861984 Review #1861984 is a subjective opinion of poster.
Location
Battle Creek, Michigan
Service
Comcast Tv Package
Cons
  • Took my money
Loss
$50
Preferred solution
Full refund

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Verified Reviewer

Comcast - Billing questions

1.2
Details
No help at all Needed to talk to a real person good luck

User's recommendation: Call wow or att or dish.

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ID
#1856609 Review #1856609 is a subjective opinion of poster.
Service
Comcast Tv Package
Pros
  • Pathetic
Cons
  • Unable to talk with a real person
Preferred solution
Ans. Questions

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Verified Reviewer
3.0
Details
I signed up for a certain package. I am still required to pay the same amount even though Im losing stars channel. Yes I get Epic channel but its not the same at all. You raise the taxes up almost 10.00. Which I understand to a point. But no, this matter did not get...
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2 comments
Jermany
#1821312

Sad

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ID
#1784027 Review #1784027 is a subjective opinion of poster.
Location
Lock Haven, Pennsylvania
Service
Comcast Tv Package
Pros
  • Great options
Cons
  • Billing and customer service
Loss
$24
Preferred solution
Let the company propose a solution
1.0
Details
I was misled by the agent in person on reducing my monthly bill that was 217.00 mo. I returned unused equipment for a $7 mo savings and dropped Netflix at $12mo. The agent asked me if I watched 3 channels I have never watched she never never suggested there were more...
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1 comment
Anonymous
#1816331

That’s the truth.

ID
#1773199 Review #1773199 is a subjective opinion of poster.
Service
Comcast Tv Package
Pros
  • Reliable
Cons
  • Overpriced
Reason of review
Poor customer service
Loss
$20
Preferred solution
Price reduction

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Comcast - I Will Never Recommend

I have attempted to change my package and plan due to cost and it has not happened even after I have spoken to several people who advised me of changes. I spoke to an individual on 1/16/2020 regarding the bill payment I was advised that I would have an extension to pay my bill to January 26, 2020. On 1/17/2020 my service was interrupted and I called in to be advised the only notes on the account is that I wanted to know about the payment on my bill. I was made out to be a liar no matter how many times I advised that the call needs to be pulled. I have to call every month to keep my service and it is now not worth it anymore. I pay a ridiculous amount of money to Comcast and I am thinking the best thing for me to do is move on due to the terrible customer service and the constant nickle and diming this company does. I have been a customer for over 7 years. I was advised that I would have to make a payment or I would never be able to make another arrangement ever again. I am so angry.
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ID
#1764589 Review #1764589 is a subjective opinion of poster.
Location
Evanston, Illinois
Service
Comcast Tv Package
Reason of review
Poor customer service
Preferred solution
Price reduction

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details
They are just worthless crooks. Signed a contract. 3 months later they remove channels. Price stay's the same. I fail to see where it's my issue that they don't negotiate a contract with these channels. Comcast doesn't want to pay more, not my problem. They lost a...
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ID
#1747667 Review #1747667 is a subjective opinion of poster.
Service
Comcast Tv Package
Reason of review
everything
Preferred solution
Deliver product or service ordered

Comcast - Not Reliable Service

1.4
Details
Changed tv package for better price, Comcast did not say once you switch you will lose 3 channels (when, I'd, we) also says you have 30 days to leave new tv package, but can't go back to what you had be that's no longer available, what a joke, great pr Comcast, looking for new tv provider.
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ID
#1745698 Review #1745698 is a subjective opinion of poster.
Location
Flushing, New York
Service
Comcast Tv Package
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution

Comcast - Xfinity beta

2.8
Details
We have some messed up channels, was told it would be escalated and I would receive a phone call, day 2 and still no call.
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ID
#1735247 Review #1735247 is a subjective opinion of poster.
Service
Comcast Tv Package

Comcast - Be aware basic channel options change

Quit moving channels from my subscription to subscription only service. Please give us back TCM on channel 67 Sacramento.
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1 comment
Anonymous
#1783270

The real insult is that they moved it to a failing "Sports" package as if TCM has ANYTHING to do with sports.

ID
#1717487 Review #1717487 is a subjective opinion of poster.
Location
Folsom, California
Service
Comcast Tv Package

Comcast Reviews

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Comcast reviews

Comcast - Seriously look into and consider other service provider options!

1.8
Details
I've been a customer since 1986 way before it was called Comcast/Xfinity. Comcrap has grown into a giant swallower of your money with little to no regard for its customers.You can't count on selecting a package based on certain channels. They change whatever is profitable for them regardless of the outcry of their customers. I understand Comcast may be the best option in your area. Times are changing and they know it. Seriously look at cord-cutting and your viewing habits. It might work.
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ID
#1711479 Review #1711479 is a subjective opinion of poster.
Service
Comcast Tv Package

Comcast - *** Service

1.0
Details
Worst service ever I keep losing premium channels and paying the same price this company is not trustworthy and not worth doing business with. Run away from Comcast as fast as you can.
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ID
#1700348 Review #1700348 is a subjective opinion of poster.
Location
Colorado Springs, Colorado
Service
Comcast Tv Package
Pros
  • No pros
Reason of review
Bad quality
Loss
$2200
Preferred solution
Full refund

Comcast - Criminal origination period .

1.0
Details

Update by user Oct 31, 2019

Over the years they have got me for about $15 thousand dollars and they have monopolized the cable line so no one can use it except them.

Original review posted by user Oct 31, 2019

Comcast Xfinity is not being up front about rental tv boxes V purchasing them . A Tv box cost around $30 to purchase . Renting it cost $5 per month per box. The internet modem cost around $50 they charge $15 per month to rent it . Top this off with loosing your new customer discount after a year or 2 taxes and equipment and rental fees your $99 dollar triple play package now cost you over $250 dollars per month. Comcast Xfinity is out of control with no end in sight. They monopolized the cable wire and held it for ransom .
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ID
#1695763 Review #1695763 is a subjective opinion of poster.
Service
Comcast Tv Package
Pros
  • You can get out of your contract in 2 years
Cons
  • Robbed me for 15 years
Reason of review
Poor customer service
Loss
$15
Preferred solution
do not let 1 company have sole access to the cable lines. or electric .
1.0
Details
Comcast sales called and offered an upgrade, $20 less per month with more channels. What they don’t tell is you lose some of the ones you have. The morning after I install led the new unit I find that I no longer have free access to on demand cartoons from Disney. They...
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ID
#1687243 Review #1687243 is a subjective opinion of poster.
Service
Comcast Tv Package
Reason of review
Access/ activation issues
Loss
$20
Preferred solution
Deliver product or service ordered
1.0
Details
WTH putting TCM in a sports package?? We pay this greedy company almost 250 bucks a month for cable and internet. They move my favorite channel to a sports package and want another 10 bucks a month to get it back. Called their worthless 800 number and basically told to...
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3 comments
Anonymous
#1769867

My hubby and i are senior citizens and love TCM we also watched another movie channel on 354 WGN3 which is now "court tv". We don't have the $$$ for any sports packages or anything more...they took away one of our pleasures in life with the removal of these movie channels.

.I didn't see my bill go down, has anyone else. Rhonda pissed in Merrillville, In

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ID
#1681344 Review #1681344 is a subjective opinion of poster.
Service
Comcast Tv Package
Pros
  • Internet reliable
Cons
  • Overpriced
  • Constantly raising prices took away tcm
Reason of review
Poor customer service

Comcast - Bunch of money grabbing thieves

1.3
Details
They can put a message on your screen every night telling you you need new hardware, but when they steal TCM to a sports package, to get more money, it's on your bill in microscopic print. I've had these guys for 35 years and they were "just good enough". Never gave a real care about you as a customer. I've paid 104 per month with 3 TV's for digital starter. Then they took TCM off. I called. They didn't tell me about the package, they said I needed new boxes. I said OK. they shipped me HD boxes and charged me 35 per month more for HD, without approval and without asking. Don't go with these guys unless you have no other choice. they don't care about a 35 year customer they darned sure won't care about a new customer.
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ID
#1680762 Review #1680762 is a subjective opinion of poster.
Service
Comcast Tv Package
Reason of review
Poor customer service