Burton, Texas
Not resolved
1 comment

All Comcast services have been down for 4 days. Phone, internet and TV all do not work.

No storm, no wiring problem at our house and no.one at Comcast will help.

Multiple calls with only a vague response that might send a service tech in 3 more days.

Cannot make emergency calls, security system cannot be monitored, no severe weather alerts, no email, no TV. No effort at all on their part to even diagnose the problem and did not escalate the case, just smugly said 'first cone, first serve' so they put new installs ahead of us and everyone else who is down.

Monetary Loss: $500.

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:cry i never have service and i pay alot pf money,then i find out that in my area i pay for 30 yr old out dated services i dont even get fiberoptics i get to pay for microwaves that fair huh.

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