Product: Comcast Technical Support Clear all filters (0 of 87 reviews match)
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A week ago I first tried to get tech support from Comcast regarding my Internet service. I've spoken to multiple people on various days. I had initiated each contact, and I was given a commitment to be called back by a "level two" support person after the first call...
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Product
Comcast Technical Support
#1351639
I attempted to send the following message to Tom Karinshak at Comcast through multiple channels. Comcast does all it can to make sure the make who should be accountable for these problems does not know about them. Bad management. Bad provider. ---------------------- Mr.
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OppositeHarrier367
OppositeHarrier367

You can thank the background noise in call centers to companies that love the stupid "open floor plan" in offices these days. NO privacy, and no sound protection. It sucks for...

Anonymous
CraigH

I am currenly going through a similar experiece in dealing with Comcast support. A Call Center overseas, horrific connection to that call center, limited English at Comcast's ...

Product
Comcast Technical Support
#1346243

Comcast - Threatening
Comcast - Threatening
Comcast - Threatening
Comcast - Threatening
After two no-show schedule tech appointments the technician finally showed up and proceeded to do whatever he felt like in my house instead of doing what was scheduled on my ticket, He started changing the settings on my TV and I asked him to please stop and he ignored...
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Anonymous
BerthaBiggs

you feel threatened because he's black? LOL. The humor! You privileged whites should really get it together, I would've left as well. He's there to fix your cable not to be de...

OppositeHarrier367
OppositeHarrier367

this smells of *** to me

1.0
Product
Comcast Technical Support
#1344600
Got a quote from Michaels to fix the picture- glass/frame will be at least $80. I called Comcast, they said I should have called police. I wanted to detain him and make the call, but he was too fast. Small unmarked white suv. He was rude the minute he got here....
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Anonymous
Brains

Wow your story has changed so much! Originally the tech mumbled and you couldn’t hear him and yet 4 posts later he was yelling. Make up your mind, which story are you going to...

Product
Comcast Technical Support
#1213609
Comcast said I should have called the police, but I didnt think they could catch him and he sped so fast I couldnt get the plate even though I had pen/paper. At least he didnt hurt a pedestrian or animal. I wish I had physically detained him/called police, but he was...
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Product
Comcast Technical Support
#1213592
I called Comcast about 10 days ago to let them know I could not receive or send email. They tried to fix it for quite some time, but could not. They said they would have someone call me back. That person could not get it to work either and said it was a Microsoft issue.
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1.0
Product
Comcast Technical Support
#1209761
Daily issues with new modem required by Comcast. Have to repeatedly go through troubleshooting with technical support. After about an hour or more of troubleshooting daily, the cable will reset and function for 10 minutes. They refuse to send out a technician to fix...
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1.0
Product
Comcast Technical Support
#1207900
My Comcast Xfinity service is supposed to provide 100mpbs downloads. Doing their own Speedtest I typically get 30MBPS. Started Chat session with their frustrating tech support line and the tech asked me to try various things that didn't work. They told me they'd send...
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Anonymous
Anonymous

You are right comcast is a scam, look out for the bill they send to you every month. The bill keeps going up i wont b surprised if someone else has access to your password, in...

Product
Comcast Technical Support
#1190526
I have two different accounts with Xfinity, I been having a problem with my services at my home address for months now.Every time I call about the services at the home address. They send the technician to the wrong dam address. Its seems like to that Xfinity cant get...
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Terren2710
Terren2710

I WOULD NOT RECOMMEND XFINITY CABLE TO A DEAD PERSON....

1.0
Product
Comcast Technical Support
I didn't like
  • Horrible services
#1182789
For the last 5 months I have had slow internet, spoke with Comcast a number of times and hours. They had me run thru their system check which did nothing. their in house techs have no idea what they are doing and tell you all sorts of reasons what is wrong but they...
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Product
Comcast Technical Support
#1179360