Product: Comcast Technical Support Clear all filters (76 of 76 reviews match)
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I have had several bad experiences with Comcast through the years and swore I would never use them again. My wife and I live in our RV and decided to get internet service. Of course our only choice where we live is Comcast. I knew better but decided to give it a shot...
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1.0
Product
Comcast Technical Support
I didn't like
  • Being lied to by agents
#1110245
Especially when you are calling to Comcast. I bought Comcast TV and Internet services last month. After receiving the toolkit, I self- installed everything with the help over the phone and havent got any physical tech support from the Comcast. The service worked fine...
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2.3
Product
Comcast Technical Support
#1094316
Unfortunately Comcast is not one of those companies as much as they spend lot's of money trying to convince us they are. Can't tell you how many times a Comcast chat session starts out with some flaky we will solve your problem today and we will fix your issue today....
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Product
Comcast Technical Support
I liked
  • Speed of service when it works
I didn't like
  • Poor customer service
#1092312

Comcast Technical Support Review

#642956
1.0
Details
First of all there customer service sucks,,today I called about 6 times,was on hold for ever,then I kept getting disconnected,from their agent cause they were having system issues. I will never recommend any one get service here. They suck
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Comcast Technical Support Review

#637890
I work TiVo technical support, and Comcast customer service is the worst company to work with. I deal with companies every day, and Comcast is the worst. I will never have Comcast again for the rest of my life, which i have about another 40 years left of it. I suggest you find another cable company to use.
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Comcast Technical Support Review

#570094
1.5
Details
Requested service two weeks ago. Service tech came to my house and couldn't repair it. The tech never showed up and now I have wires sticking out and still no service. Worst company I have ever dealt with.
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My mother moved to ocklawaha in August 2016- was referred to Comcast/xfinity by the electric company here in zip code 32179 and so she called and had the service connected on 8-16-16 and since then has not been able to reliably use her cable or internet service. I...
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1.0
Product
Comcast Technical Support
#1084138
I was having problems with my internet and I called for a technician to come out Comcast told me that if the problem was outside the house I did not have to pay for it then they sent me a bill for $60 after the man fixed it the problem was outside the house it couldn't...
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1.9
Product
Comcast Technical Support
#1081814
Had a problem with my internet. After the fourth tech visit over the course of a MONTH, it appears to be fixed. As if the inconvenience wasn't enough, now I am making numerous calls to get the two $60 service charges removed from my bill (the Comcast policy is that if...
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Anonymous
Anonymous

That is not the policy at all. If it is a comcast issue such as service or equipment then there is no charge, if it is your issue or equipment then there is a charge

Product
Comcast Technical Support
#1043336
Had to speak to speak to 3 different incompetent people and my issue is still not resolved. Spoke to Sabrina Employee #1957385 whom is supposed to the technical support supervisor she could not even get my name right even though I spelled it twice telling me l am not a...
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Anonymous
Anonymous

I bet you were a big *** right from the start because you are one of those that "think" you are so much smarter than everyone else. Yes when we talk to *** like you, you get t...

1.6
Product
Comcast Technical Support
#1042392
We live in a duplex and have AT&T for our cable/Internet. New neighbors next door have Comcast out to install their cable. While installing it he disconnected our service. We notified him and he said he'd fix it. Some time goes by and still not fixed. We ask him to fix...
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2.6
Product
Comcast Technical Support
#1037896
Electric Companies were out the next day fixing power, but not ComCast. My elderly Mother lives with me and has severe arthritis of the knees and hands. She has an Alert One System that needs the phone line to work. I have told ComCast this on numerous occasions. They...
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pmont5100
pmont5100

Well, the Corporate Offices contacted me. Strictly information seeking, but no resolution. So far, since this trouble, service has been out for short periods of time twice. ...

1.6
Product
Comcast Technical Support
I liked
  • Very little with this company
I didn't like
  • Talking to someone who is in another country
  • Being lied to everytime i call
#1011155
Way too many issues to list from crashing Internet to false account holder statements, billing, no tv or Internet , yet I supposedly have their latest and greatest equipment ?! Comcast/Xfinity Customer Service is the worst I have ever personally dealt with. Called...
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1.0
Product
Comcast Technical Support
#990327