Manufacturer: Comcast Category: Technical Support Clear all filters (70 of 70 reviews match)
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Had a problem with my internet. After the fourth tech visit over the course of a MONTH, it appears to be fixed. As if the inconvenience wasn't enough, now I am making numerous calls to get the two $60 service charges removed from my bill (the Comcast policy is that if...
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Anonymous
Anonymous

That is not the policy at all. If it is a comcast issue such as service or equipment then there is no charge, if it is your issue or equipment then there is a charge

Product
Comcast Technical Support
#1043336
Had to speak to speak to 3 different incompetent people and my issue is still not resolved. Spoke to Sabrina Employee #1957385 whom is supposed to the technical support supervisor she could not even get my name right even though I spelled it twice telling me l am not a...
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Anonymous
Anonymous

I bet you were a big *** right from the start because you are one of those that "think" you are so much smarter than everyone else. Yes when we talk to *** like you, you get t...

1.6
Product
Comcast Technical Support
#1042392
We live in a duplex and have AT&T for our cable/Internet. New neighbors next door have Comcast out to install their cable. While installing it he disconnected our service. We notified him and he said he'd fix it. Some time goes by and still not fixed. We ask him to fix...
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2.6
Product
Comcast Technical Support
#1037896

Comcast Technical Support Review

#642956
1.0
First of all there customer service sucks,,today I called about 6 times,was on hold for ever,then I kept getting disconnected,from their agent cause they were having system issues. I will never recommend any one get service here. They suck
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Comcast Technical Support Review

#637890
I work TiVo technical support, and Comcast customer service is the worst company to work with. I deal with companies every day, and Comcast is the worst. I will never have Comcast again for the rest of my life, which i have about another 40 years left of it. I suggest you find another cable company to use.
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Comcast Technical Support Review

#570094
1.5
Requested service two weeks ago. Service tech came to my house and couldn't repair it. The tech never showed up and now I have wires sticking out and still no service. Worst company I have ever dealt with.
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Electric Companies were out the next day fixing power, but not ComCast. My elderly Mother lives with me and has severe arthritis of the knees and hands. She has an Alert One System that needs the phone line to work. I have told ComCast this on numerous occasions. They...
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pmont5100
pmont5100

Well, the Corporate Offices contacted me. Strictly information seeking, but no resolution. So far, since this trouble, service has been out for short periods of time twice. ...

1.6
Product
Comcast Technical Support
I liked
  • Very little with this company
I didn't like
  • Being lied to everytime i call
  • Talking to someone who is in another country
#1011155
Way too many issues to list from crashing Internet to false account holder statements, billing, no tv or Internet , yet I supposedly have their latest and greatest equipment ?! Comcast/Xfinity Customer Service is the worst I have ever personally dealt with. Called...
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1.0
Product
Comcast Technical Support
#990327
I have had an ongoing problem with my cable tv reception, and after two hours on the phone it was determined to send a technician to do the repair. An appointment was set for 1-3:00 pm. The tech showed up at approximately 1:30, and Comcast called to say that he was...
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Product
Comcast Technical Support
#973274
Comcast has messed up with me again and I mean again! I had no picture on my tv and they go to my parents house for service?? The tv is at my house not my parents. Get it correct. I want a refund of service for the month of November 2017 because of this and no TV. ...
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1.6
Product
Comcast Technical Support
I didn't like
  • Charlie
#956707
For the past year I have been having trouble with my internet services I had over ten technicians out and maintenance men's out so I get my pen and paper call Comcast the agent I get was Ortize I ask for her I'd number it is 180028 I ask was she in Florida she said no...
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1.3
Product
Comcast Technical Support
#955285
I had a phone problem and did an on line chat.At the end it was determined that they needed to come out for service. Never was I told there would be a $50.00 charge. Finally after three attempts they replaced the modem which I lease. I thought that was the reason you...
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1.6
Product
Comcast Technical Support
#953075
How do I go about switching out your modem for my new one? Jolly > Hello MARK_, Thank you for contacting Comcast Live Chat Support. My name is Jolly. Please give me one moment to review your information. Jolly > I hope you are doing well. MARK_ > My Issue: I have my...
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1.0
Product
Comcast Technical Support
I didn't like
  • Customer service
  • Being lied to
  • Lack of communication
#948049