Richmond, Virginia
Not resolved

Comcast gave no notification they were changing stations to me, although the CS rep said they did. Then they promised I would have the box required in 3-5 days.

The good news was the boxes were "free." They did not even ship it for 4 days so now it has been over a week and I have movie night at my house, nothing has been recorded and we can't even watch what we want "live". CS rep was rude, and did understand what I was saying. Supervisor, same thing, I should have known when I not longer got a channel. I record and often it is several weeks before I watch something.

I am looking into dish - anyone have any suggestions.

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FTC hits Comcast CEO Brian Roberts with $500,000 fine. So what he makes over 30 million per year.

Brian needs to reread the Comcast code of conduct where he tells employees he will not tolerate dishonesty from us. Why is he on Obama's jobs council? He should be fired. Do as I say, not as I do.

Obama's slogan about "change you can believe in" should really be "the more things change the more they stay the same".

It's worse being an employee. At the Lynnwood, WA call center a fat sup named Kim Edwards sent an email requesting off the clock work. We are winning a class action lawsuit against them. Our lawyers are experienced and successful at winning this kind of case and we have the evidence.

Comcast thinks that hiring a Perkins Coie lawyer will intimidate us. It just proves that they know they are going down and have a lot of money to waste.


so true


The did not send any emails. I keep my emails for 2 years, which I search and there was nothing.


I currently have Dish TV. If you are not willing to pay for the premium channels, don't switch to Dish TV. Even the Hallmark channel is an additional premium.


I call this story bogus. Comcast mails out a letter letting you know the channels are changing and what the new channels lineup will be.

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