I paid on my ccount in full with a customer service representative Dec 22. I went Xmas shopping for my granddaughter checked my account to discover funds were missing.
I immediately called my bank and was told Comcast withdrew funds in the same amount twice, on the 22 then on the 23 at 3:18am. I called Comcast talked to 10 dfferent people all with different answers. This is a waste of my time but I will get my funds back. I'm calling the corporate office and my lawyer after christmas.
this should be a crime. No!
Did not finish my Xmas shopping for my granddaughter there was no funds left in my account. I'm going to prosecute to make sure this doesn't happen to anyone else.
Product or Service Mentioned: Comcast Account.