Comcast customer service is an absolute joke. I literally spent an entire hour trying to use their shoddy phone system to make a payment.
Press 1 for credit card and it asks for my checking account account routing number! How ***! It is $6 to talk to a person - there's 30 mins of press number garbage before that is even an option. I think Comcast deliberately has a shoddy phone system to steal from people more easily.
...Surely people that provide phone and internet service could have a system that actually works?
Cox Cable is so much better- don't waste your time with Comcast. Cox has a phone system that actually works, better prices, and doesn't charge you $6 to talk to a person!
Product or Service Mentioned: Comcast Internet Service.