Manufacturer: Comcast Category: Service Transfer Clear all filters (5 of 5 reviews match)
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Worst costumer service ever, what all their representative mostly do is talk out of there *** until they get rid of you.I was on the line with one or more of their representatives for more than an hour every day for three days trying to Transfer my services from my old house to my new house. They kept on telling me that they would call me back in the next hour to tell me that my services were installed, but they never did. Finally after rhe...
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I am so frustrated with Comcast Business Services. They just do not care about customer and do not really have any process for account transfer. They do pathetic job in phone transfers. It has been about 8 weeks when we started this whole process and it is still not done. We have fill forms 3 times and each time they said it is not correct one. Now my main office line is disconnected and i have no idea when they will complete the transfer. they...
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2.4
I didn't like
  • Customer service have no idea how take care of the issue
  • Feel comcast is punishing me for your screw up
#895279

I don’t understand why nobody know what they are doing. To mention, I now have a ticket and someone will call me to fix this. (yeah right) this is the 3rd ticket in 3 weeks with no calls. I have written complaints with the BBB but from the looks of it, they have thousands. I appreciate how fast the speed of internet is but hate absolutely HATE the service. Time to reconsider having Comcast and look into another provider. They clearly don’t care...
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1.8
#857270

Comcast Service Transfer Review

#825993
1.0
They mess up everything.I wish I can give them no star. My account was disconnected on the wrong day. I need to transfer services from an old address to a new address and they inputting the information incorrectly over 20 times. I had to call over 20 times to resolve this issue. I will never use them again.
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I MOVED AND Comcast CAME TO TRANSFER MY SERVICE. I WAS TOLD I COULD KEEP MY PHONE NUMBER AND THE SAME SERVICE. THEY CHANGED IT AND THE PROGRAM THEY GAVE ME IS TOO HIGH AND DIFFERENT. mY BILL IS NOW$382.00, I ALREADY PAID $145.00 IN Februar4. NOW, THE NEW BILL FOR INSTALLATION IS $234.00 FOR WHICH I ASKED AN EXTENSION TO APRIL 4TH, OF WHICH I PAID $120.00. THE WERE ASKING ME TO PAY $382.00 FOR CANCELLING MY OLD PROGRAM WHICH IS FALSE,...
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1.0
I didn't like
  • Awfull customer service
  • Hidden charges and fees
  • Cable
#824519