Manufacturer: Comcast Category: Service Transfer Clear all filters (109 of 109 reviews match)
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My uncle was at the old house on the day they "didn't have an appointment" for me, and guess who showed up? Yup, Comcast showed up to do an install at the old address. So, technically, there are three appointments that get screwed up during the course of this saga....
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2.2
Product
Comcast Service Transfer
#1006713
Worst costumer service ever, what all their representative mostly do is talk out of there *** until they get rid of you.I was on the line with one or more of their representatives for more than an hour every day for three days trying to Transfer my services from my old...
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2.2
Product
Comcast Service Transfer
#916812
I am so frustrated with Comcast Business Services. They just do not care about customer and do not really have any process for account transfer. They do pathetic job in phone transfers. It has been about 8 weeks when we started this whole process and it is still not...
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2.4
Comcast Warrenville, Illinois
Product
Comcast Service Transfer
I didn't like
  • Feel comcast is punishing me for your screw up
  • Customer service have no idea how take care of the issue
#895279

Comcast Service Transfer Review

#825993
1.0
They mess up everything.I wish I can give them no star. My account was disconnected on the wrong day. I need to transfer services from an old address to a new address and they inputting the information incorrectly over 20 times. I had to call over 20 times to resolve this issue. I will never use them again.
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Comcast Service Transfer Review

#667097
What a nightmare. We used the moving service. Had a transfer scheduled for the 14th, its the 16th and still no service. Been on the phone with them for over 3 hours and still nothing. Comcast sucks.
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Comcast Service Transfer Review

#639740
If I am going to move I will be in person with ID card to say I am moving not over the phone. Business like this has to be done in person. I do not need any help from anyone else except comcast employees
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Comcast Service Transfer Review

#602222
1.0
I was moving in a month. I called to have my service moved in a month. They cut my service of the next the next day and i haven't been able to get anyone to turn it back on. It is no going on day 3
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I have written complaints with the BBB but from the looks of it, they have thousands. I appreciate how fast the speed of internet is but hate absolutely HATE the service. Time to reconsider having Comcast and look into another provider. They clearly don’t care about...
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1.8
Product
Comcast Service Transfer
#857270
I MOVED AND Comcast CAME TO TRANSFER MY SERVICE. I WAS TOLD I COULD KEEP MY PHONE NUMBER AND THE SAME SERVICE. THEY CHANGED IT AND THE PROGRAM THEY GAVE ME IS TOO HIGH AND DIFFERENT. mY BILL IS NOW$382.00, I ALREADY PAID $145.00 IN Februar4. NOW, THE NEW BILL FOR...
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1.0
Product
Comcast Service Transfer
I didn't like
  • Lied to about programming
  • Cable
  • Awfull customer service
#824519
My mom (which is elderly) moved to an assisted living facility a week ago. Two weeks before the move we called Comcast to have the phone and TV transferred over to the new address which Comcast assured us would take place. We moved my mom on Saturday the 12th of March...
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Product
Comcast Service Transfer
I didn't like
  • Management avoids resolving issues
  • No one caring about this situation with my mom
#813262
Letter I am sending to Comcast VERY incompetent employees Comcast Cable Corporate Office One Comcast Center, Philadelphia, PA 19103 January 31st, 2016 To whom it may concern: (From Allarah LaVelle- Account #8495 84 002 0137570) • I have been getting kicked off the...
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1.4
Product
Comcast Service Transfer
I didn't like
  • Incompetent customer service reps
  • Have to call multiple times to get a good call center person
  • Lies about pricing
#781551
I was billed for a service call for wiring that I wasn't aware of. then the person that answered the phone in the USA was knowledgeable. Then she transferred me a lady out of the country the lady didn't know what she was doing she had me on hold for 45 minutes total...
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Product
Comcast Service Transfer
#779510
Comcast likes to place you on hold forever, transfer you into transfer ***, provide customer service reps that script read every response who speak very poor English. When they say "we will get back to you in 24-48 hours" that is a lie! They don't get back to you...
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bobs2015
bobs2015

If you are not getting what you are paying for, then cancel them and go with another company. And, don't pay any cancellation fees as they are not providing the service you co...

Product
Comcast Service Transfer
#761594
I recently contacted Comcast Customer Support via chat in effort to family in desperate need out. This resulted in spending over two hours chatting with 4 different representatives including at least 2 managers and getting absolutely nowhere – except a corporate run...
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Comcast Round Hill, Virginia
Product
Comcast Service Transfer
#743614