Product: Comcast Service Transfer Clear all filters (0 of 110 reviews match)
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From July of 2014 until the last two weeks, I have had nothing but headaches from Comcast. As a 20 year customer with Comcast, I am leaving and won't look back. I will list a timetable of what led to this starting with July: July 2014- I tried to set up service on my...
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Anonymous
Cry me a river

Sooo in a nutshell....you're mad because you were paying on your old account instead of your new one, and never returned the old equipment? I have had Comcast for many years ...

2.5
Product
Comcast Service Transfer
I didn't like
  • Customer service
  • Service
  • Lies
#588367
The quick version: Comcast sent my bill to an email address they created and that I didn't even know existed, then disconnected my service for non-payment without any attempt to notify me. Trying to contact them resulted in more than an hour of making phone calls, most...
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1.8
Product
Comcast Service Transfer
I didn't like
  • Customer service
  • Phone system disconnects
  • Invisible billing
#585358
I feel ya'. I have made many calls to Comcast to change service, and inevitably I get an agent who is difficult to understand, talks so fast it's ridiculous, and throws so much information at me that it's impossible to process. As you said, they manipulatively tailor...
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1.7
Product
Comcast Service Transfer
I didn't like
  • Customer service
  • Lies
  • Monopoly of market
#581745
I been with Comcast since January, 2011... From paying I believe back then $80-$90, now I'm paying $179.76.. For basically the same thing! We have added a new box, that's it! I don't believe it's fair for us loyal customers for our bill to go higher because the...
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Product
Comcast Service Transfer
#580674
Recently I moved to Bloomington. I took advantage of a great deal with Verizon to transfer my cell phones and signed up for internet and cable at my home. Verizon partnered with Comcast to provide the internet and cable. I was promised by the Verizon rep - and then...
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1.0
Product
Comcast Service Transfer
#577305
After a lively exchanged with Comcast billing personal for the Richmond area, our router access was blocked and our authenticating information in their system changed, so that we could not successfully access our account with Comcast personal or online. We are...
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2.0
Product
Comcast Service Transfer
I didn't like
  • Incorrect unappropriate billing
  • Deceptive speed advertisments
  • Names for performance not numbers
#564952
My daughter's internet went out on Thursday; we called three times on that day and was given ticket numbers and promised three days in a row that someone would be out. On Friday the lady promised someone would be out on Saturday between 8-12; no one showed up. I...
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1.0
North Florence, Alabama
Product
Comcast Service Transfer
#547998
Having service through comcast has the point of me breaking down in anger. It took me a month to finally receive service when I first obtained it this summer 2014. When I first contacted comcast about obtaining their internet service I was told that they have serviced...
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Anonymous
tigerarmy247

Why don't you just cancel?

1.0
Product
Comcast Service Transfer
#545474
This is how my phone call to 1-800-Xfinity went yesterday. It’s not verbatim, you can thank me for that later: ME: Hi I have an open ticket that I'm calling to check the status of. COMCAST: Okay, let me verify your information: Shannon Green ***** R***** C***** Lane...
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1.8
Product
Comcast Service Transfer
#542403
In 2009 I moved away from Comcast service area, so obviously didn't transfer, just shut it off. Paid and closed my bill 11/2009. Checked my credit (as I do often) Comcast placed a $89 bill in my name with a collection co., COMCAST collections is impossible to...
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Sullivan, Indiana
Product
Comcast Service Transfer
#532264