They sent me to collections last year for $354.44. It had not yet gone on my credit and I quickly realized it was because I had cancelled my account and hadn't yet returned equipment.
(Mind you this was a matter of days). I spoke to Comcast & the Collections agency and they both claimed my account was clear. My comcast account was officially closed in June 2010. I have since moved to another address and have a whole new account with Comcast (like an ***).
Just received a phone call that they sent my account over AGAIN 8/8/11!!! For the same amount! Comcast is saying I have a $0 balance on all of my accounts. But they wouldn't call collections.
So I called collections and patched in Comcast on a 3-way.
Comcast told them I have a $0 account and the collections agency is still claiming this balance! Now it's on my credit.
Product or Service Mentioned: Comcast Account.