Just a heads up to Comcast customers at least in MA, and maybe in other regions as well.
6 months ago I switched to limited basic cable (channels 1-20) from extended basic cable (1-99). Our bill went down, but the channels we had access to remained the same (1-99).
At first I was pleased because I was getting the same channels for less. But then I called Comcast and got pissed. It turns out that until the recent Tru2Way digital conversion, they could not tell what channels limited basic and extended basic subscribers were getting so they allowed both groups of subscribers to access 1-99 (the extended basic lineup).
What this means is that when I was paying for extended basic cable, I was getting the exact same channels as someone paying for limited basic.
I'm not sure for how long Comcast could not tell which subscribers were getting what channels but the way I see it, unless I switched to limited basic on the exact day they stopped being able to tell who was getting what channels, they owe me the difference between a limited basic and extended basic subscription for every month that they couldn't tell.
We connect without a cable box and I'm not sure whether this applies to people with boxes or even with other subscription levels.
I'm pretty furious.
Product or Service Mentioned: Comcast Internet Service.