2010 Three reps said "We no longer charge for cable box's" & "Our customers can have as many cable box's they need at no extra cost". I confirmed this again 7-2013 in the local office.
8-2013 I was billed 9.95 per box! I called the company 3 times (in one day) before I got someone who could address this issue. Comcast has the worst customer service dept on this planet. The digital cable signal is weak and freezes.
The internet connection crashes daily if not hourly. The phone service is a joke, can't use it for all the buzzing and static. The company has sent tech after tech and changed everything except the connection on the pole and no improvement.
I would go to another company but there is no one else in my area. Our motto "Anybody but Comcast".
Product or Service Mentioned: Comcast Internet Service.
Monetary Loss: $135.