Not resolved
Advertised vs Delivered
Billing Practices
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

I'll call about 10 times and each time I got a different excuse. Call for a technician to come out and check and see why my wife I was not working it was a wire on the outside of the house leading to the inside that was not working they told me that I wouldn't have to pay because the problem came from the outside but at the end they charge me $60 plus late fee plus disconnection charge or reconnection charge whatever it is and they told me that I wasn't eligible to get the $60 waved off my account so I have to pay all that I've been having problem with Comcast for the last 3 years I've been a customer four five so I see they not working with me and I don't want to work with them no longer Comcast is a rip-off August my contract up I'm only paying what I owe and nothing more whatever they do with the rest of it I'm ready to fight it to the end.

Product or Service Mentioned: Comcast Account.

Reason of review: Problems with payment.

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