Comcast - Internet

Internet is not working, tired multiply times to just unplug and plug back it. Call me ASAP
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ID
#1942945 Review #1942945 is a subjective opinion of poster.
Service
Comcast Phone Service
Pros
  • Techs that were at the house were good
Preferred solution
Internet !

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Verified Reviewer

Comcast - My mom's phone landline not working for over 48 hours, even though one person said they fixed it. Terrible to even get through to that person

1.0
Details
Mom's landline down. Cannot reach anyone to fix the issue. When finally reached someone on chat they said they fixed it and it was not fixed. She still has no line. She is compromised and it is during the pandemic. It is unbelievable. The CEO of Comcast, I am sure making 36.4 million dollars is all comfy in his house with no worries about anyone else

User's recommendation: If there was ANY other real choices there is no way I would be with comcast.

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ID
#1914661 Review #1914661 is a subjective opinion of poster.
Location
Bellevue, Washington
Service
Comcast Phone Service
Preferred solution
The phone to be fixed AND an apology from the CEO
1.0
Details
I would not recommend Comcast business phone system to anybody. You never are able to talk to the same person so you get to explain the same problem to a new person that contradicts what the person before them said could be done to fix it. Filing a complaint with the...
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2 comments
Anonymous
#1550600

And we are buying out contracts in an effort to make your transition to RCN Business Services, easier! We make it easy! Call me.

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ID
#1232322 Review #1232322 is a subjective opinion of poster.
Location
Aberdeen, Maryland
Service
Comcast Phone Service
Pros
  • Music playing while your on hold is nice
Cons
  • Cant fix the product they sold you
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Full refund

Comcast - Phone Service Review

1.0
Details
Just got off the phone with comcast for an issue with my phone service or lack of its been out a couple weeks just noticed because someones been trying to call and called my cell. Called have to wait 2 days for anyone to come asked for a supervisor and got the same runaround asked for his superior and was told no! Asked for a complaint department told there is none! Have a 90 year old father who depends on the phones for emergency and they dont care you cant complain or get above the pea on that you get?? This company is the worst to deal with the worst costumer service of any ive ever delt with. Got rid of the cable after 2 weeks cause it never worked right and tried to bill me 400 dollars even though they have a 30 day guarantee. If i had any other choice in my area i would but we are prisoners of this *** porr company. Wouldnt recommend them to anyone ever!!
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ID
#1008832 Review #1008832 is a subjective opinion of poster.
Service
Comcast Phone Service
Reason of review
Bad quality

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