North Miami Beach, Florida
1 comment

I spoke with cutomer service 6 times to try to get resolutions on billing issues. Now I can't even get through on the phone to follow-up since I still have not receive my 2 checks.

I had multiple accounts with Comcasts because I transfer service from my old place to new. I was owe a credit of $13.37 which was supposively processed on 06-May-09 and for another account $15.70 was to be credited when I spoke with their rep. Kenneth x72416 on 18-May-09. I verified my new address with him and he said I should get both check in ~4 to 6 weeks.

It's August and nothing and these are credits owed to me from beginning of 2009!!!

Product or Service Mentioned: Comcast Account.

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Anonymous
#448314

Comcast owed me $158 as of Feb 13th 2012. I was having service problems which did not get fixed despite the 7 techs that have been to my home and the countless calls to technical service.

After two months of problems with comcast i desided to cancel my account. I have now spent the last month fighting with reps who realy don't care about getting my monies back after threating to go to my local news channel i was promptly refunded $100 to my debit card and was told that a refund check would be expidided to me within two weeks. two weeks was yesterday and no check.

The reps at comcast could care less. Comcast may care but it is not about their customers:)

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