Been paying my cable/internet bill dutifully and respectfully for TEN years. Once Xfinity got in, I noticed the agents are rude, NEVER looking for a deal for you like they used to, (my cable/intenet bill is the highest bill in my month, like many and I EXPECT to be treated GREAT and even offered deals as a loyal customer.) One Saturday recently, the telvisions shut off through the house, my husband's in the middle of watching his golf.
I call Comcast and the *** on the other line starts talking to me like I'm the *** of the earth. He tells me I can pay him 240.00 right that minute with my credit card, including the disconnect fee or I can get over it (refusing to remove the fee!)! He goes on to tell me it isn't their "job" to inform us, the customers, that their "billing cycle" changed to the thirteenth and on and on. WHAT IS THIS ALL ABOUT?
They already get a hundred and eighty bucks a month for a hundred channels they "bundle" at us we don't want! Ever since? They've treated us horrible! We were shut off again the other day, we are being harrassed.
Another fifty free bucks for BIG FAT COMCAST from the working family! I'm contacting my Attourney General, and the B.B.B.
WE HAVE TO FIGHT. Please write you attourney general's in your states.
Monetary Loss: $180.