I returned my cable box but comcast cannot find it and is therefore charging me $ 40 for It. After MANY calls to comcast I was finally given the regional customer service superviser number ( Anita Jones, Jacksonville,FL area) She promised returned calls with in 3 day, NO CALL, I have called her 4 times and no returned call yet.

This is Terrible comcast!! I am so happy I closed my account with you!! Now I just hope that collections will not come after me. I am sending a letter to the CEO of comcast to vent my complaint.

I refuse to pay the $ 40. Just on the principle,that I will not pay for something that I do not owe.. even if it would be the easy way to get rid of the frustration .

comcast, how many more people have you done this to?? Shame on you!!


Product or Service Mentioned: Comcast Account.

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Salt Lake City, Utah, United States #683836

I completely understand how you feel! This is happening to me right now. I am so pissed off at Comcast right now, my blood pressure has skyrocketed.


FTC hits Comcast CEO Brian Roberts with $500,000 fine. So what he makes over 30 million per year.

Brian needs to reread the Comcast code of conduct where he tells employees he will not tolerate dishonesty from us. Why is he on Obama's jobs council? He should be fired. Do as I say, not as I do.

Obama's slogan about "change you can believe in" should really be "the more things change the more they stay the same".

It's worse being an employee. At the Lynnwood, WA call center a fat sup named Kim Edwards sent an email requesting off the clock work. We are winning a class action lawsuit against them.

Our lawyers are experienced and successful at winning this kind of case and we have the evidence.

Comcast thinks that hiring a Perkins Coie lawyer will intimidate us. It just proves that they know they are going down and have a lot of money to waste.


I assume you do have the receipt.

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