We moved from Colorado to Tennessee and used the Comcast relocation service. The promise was that we would be connected before we unpacked.
It is not 2 1/2 months after we moved in and there are still problems with the account.
There were so many issues that I created a website dedicated to the problem (www.comcastdoesntcare.com). In essence, Comcast did not deliver on the promise; we still have some incorrect equipment, we don't know if our bill is correct (were the proper credits applied) and we have no way to talk with a single person at Comcast to review our problems and the status of our account.
Product or Service Mentioned: Comcast Account.