After being informed that I was losing my job, I contacted Comcast to lower my bill. I told them if they keep the billing rate the same after the promotional period ends, I wont have to cancel.
They agreed to keep my bill the same. I called several more times between September and December to make sure there was no mistake. Well surprise surprise, they raised my bill. I called them to complain and cancel and was told there was no record of me contacting them.
This is an outright lie. I am now filing a complaint with the AG and the FCC in CT.