I ordered new comcast TV service. I scheduled my appointment and the installer was supposed to be here between 4-6pm.
As 6:30 rolled around I called Comcast to see if the tech was running late or just packed it up for the day. I was told I be recieving a call shortly about 30 minutes or so.....Well when 8 rolled around I called Comcast back up where my call was answered by someone who barely spoke english. I got transferred to a supervisor who looked at my account and said that someone had tried to call me but it went to an answering machine. I had no voicemails or missed calls on my phone.
After some discussion I am now having to wait another week to get my service installed.
The worst part is they're the only provider in my area so I can't ditch them and go to someone who has their stuff together. Thanks Comcast
Product or Service Mentioned: Comcast Account.