Denver, Colorado
Not resolved
5 comments

I have never had a bad taste in my mouth until this week with Comcast. I had internet connectivity problems and after 5 hours on the telephone trying to resolve the issue, I got no where.

The "specialists" didnt even know what they were saying. The 15 people I have talked to in the process are all inconsistent, telling me something different than the one before. After telling one of the people they were speaking chinese to me, he quickley diverted to the simliarities of cooking. Learning computers is like learning to cook.

My ***. Comcast is a big disgrace.

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Anonymous
#396698

FTC hits Comcast CEO Brian Roberts with $500,000 fine

FTC hits Comcast CEO Brian Roberts with $500,000 fine. So what he makes over 30 million per year. Brian needs to reread the Comcast code of conduct where he tells employees he will not tolerate dishonesty from us. Why is he on Obama's jobs council? He should be fired. Do as I say, not as I do. Your slogan about "change you can believe in" should really be "the more things change the more they stay the same".

Anonymous
#395627

Plain and simple, Customers need to form a class action against Comcast(now Xfinity)for,

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A- Price gouging.

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B- Unfair business practices.

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C- Lying to customers (Bait & Switch tactics).

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D- Fraudulent Billing Practices.

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E- Changing customers packages and rates without notifying customers in advance.

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*** Forcing customers to rent equipment that they don't really need or want just to raise the customers monthly bill for service.

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G- Forcing customers to upgrade to a higher prices service and threatening to cut service or take away features if they refuse to upgrade.

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H- False advertising.

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There you have it folks, 8 good and valid reasons for a class action against Comcast.

The problem is for some reason people are afraid of forming a class action against this company...

Anonymous
#388672

It's worse being an employee. At the Lynnwood, WA call center a fat sup named Kim Edwards sent an email requesting off the clock work.

We are winning a class action lawsuit against them. Our lawyers are experienced and successful at winning this kind of case and we have the evidence.

Comcast thinks that hiring a Perkins Coie lawyer will intimidate us. It just proves that they know they are going down and have a lot of money to waste.

Anonymous
#387865

I know that

Anonymous
#387765

He was trying to use an analogy you ***.

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