Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

Comcast increased my monthly bill by over $40 without notification or permission, even after I was promised the bill would not rise after some type of "promotional period". After 20 years as a customer, I have learned that this is their common tactic, even after being assured the fees would not increase.

This company is simply the worst company in the United States. They shouldn't be allowed to remain in business as a service provider and certainly shouldn't be given the opportunity to merge and therefore gain even more of a monopoly. Further, they should not be able to craft "deals" with local cities for less oversight and should be governed as any other local utility.

This current issue is just the tip of the iceberg. They have routinely made errors in billing, charged me for unsolicited service calls, mishandled service issues, and lied repeatedly during telephone calls.

No more - vote with your feet! This is a dead company walking.

Reason of review: Pricing issue.

Monetary Loss: $250.

Preferred solution: Full refund.

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