Not resolved

I am renting a home in Florida for 6 weeks. They have COMCAST as their provider.

I ordered additional Cable Services from COMCAST during my stay. It is now 7:00pm. I am waiting for the COMCAST Installer who was supposed to be at my house between 4 pm and 6 pm to add the additional cable services. He hasn't arrived.

I was also on hold for 20 minutes after having pressed the appropriate telephone button for repair service. I was finally greeted by the billing department who then put me on hold for a trouble call dispatcher. I hung up after 30 minutes.

Tomorrow, I will cancel my order with COMCAST. I canHow does this company stay in business.

Monetary Loss: $100.

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