I was sent a letter in the mail saying my "bundle promotion" was ending and that I could sign up for a 12-month offer of Digital Starter cable and Internet or accept my higher rate when my "bundle promotion" expires. When I told them we were not told we were receiving a "bundle promotion," I held for 20 minutues, then talked to Chris.
Chris proceeded to tell me I was wanting a cadillac but willing to pay for a Toyota Tercel.
I will evaluate alternatives to Comcast and plan to never use their services again. Spoke to Darryl and Chris.
Product or Service Mentioned: Comcast Bundle.