East Brunswick, New Jersey
2 comments

Comcast cable has the worst customer service ever. Funny this is supposed to be a service industry and they suck at it!

I tried to order service and called up several time only to get hung up on a few times. The other times that I did speak to someone they had conflicting stories/ offers/ promotions then the previous salesman.

This has been one of the worst experiences of my life. Hope i never have to go through it again. I do not wish this one anyone.

Comcast is a rip-off someone should put a stop to the monolopy they have on this industry.

Product or Service Mentioned: Comcast Internet Service.

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Anonymous
Morfelden-Walldorf, Hesse, Germany #26606

no surprise to anyone i think... Comcast needs competition to force them to improve their services and be competitive with pricing. I hope FIOS puts a BIG pinch on them soon - sooner the better

Anonymous
Brookville, Pennsylvania, United States #17403

Read the fine print on their new Comcast phone service too. It advertises $19.99 for unlimited long distance and the other goodies.

But if you read the fine print that rate goes up to about $45.00 after 6 months. Considering how quickly they jacked up their rates after the Insight buy out, they will most likely pump up their phone rates too. Most likely they will consider the month you order, like in the middle of it, an entire month of the first 6.

This happened to me once with AT&T. Comcast needs to get their act together with their HDTV service and On Demand movies freezing up and quit worrying about stealing customers from the phone companies.

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